Reviews for 2ndLine – Second Phone Number

I just started using this app after swapping from textnow, by far so much better than its sister app. One concern is that when im on a call at times, it will cut out and play music or drop calls.. but i also dont live in the best area for connection, even if you're on wifi. Another concern is all the app pop ups when you are typing and just randomly in general. That was the major reason why i swapped from textnow to 2nd line. I would like more customization and it would be nice if the layout wasnt exactly the same as textnow. Definitely not a bad app.

So far, it seems to work alright, but I don't like apps that attempt to hijack my phone. It acts like it's the most important thing in my phone, and don't appreciate that. I've also noticed that unless you let it be the default, then you have to keep the app open all the time in order to get calls and messages to come thru... Having apps open like that bogs down the system. Super Irritating.

Calls come through, but I'm not notified of most texts. Ads are frustrating because I can't pick up an incoming call while the ad is playing (missing calls). Suddenly the app says I've violated the terms of use and my acct is frozen, and my number has been disposed of. No indication of what they think I've done. Customer service is only available by email and hasn't opened mine (according to my email tracker) that I sent 2 days ago. Uninstalling.

I love this app. I pay $9.99 a month to use the premium version. It works great as a second line for my business. When calls come in for this secondary line, it shows it's coming through the app, so I know it's a business call so I can answer appropriately! I can text customers and send them pictures or links to my website or anything else. In other words, this '2nd Line' app works exactly like a secondary phone line as if I went through my cell phone carrier, but it's much cheaper!

The app generally works well but there are some hiccups. For instance, when I add a number as a new contact, sometimes their profile picture will be used as their avatar, sometimes not. Sometimes it will be there for awhile and then, it'll disappear from the app. The only way I've found to get it back after it's disappeared is to delete the text messages and start over. That's definitely suboptimal.

Update: This used to be the go to app for a "2nd line". I have been a paid customer for a few years and things have been great. Now all of a sudden I have to have 'credits' to make certain calls INSIDE the US. This is why I relied on this app where I didn't have to buy a second line. Can't contact anyone. Still to this day, no remedy has been sought for the problems I've had since first contact. Deleting off my phone.😖

This is only phone number app I've found that supports group SMS. I was impressed with the app overall and it consistently delivered all my messages quickly, unlike some apps which drop or delay messages arbitrarily. It lost one star because the $10/month charge seems quite steep compared with apps like Burner or Skype which are in the $5-7/month price range. I'm not sure that group SMS is worth the extra $3-5/month. I'd also like to a see a pay-as-you-go pricing model where I reserve a phone number and then pay per message or per minute beyond that. I use my non-primary numbers rarely enough that unlimited usage is overkill.

I run a business from the 2nd line I subscribed to and I am a paid subscriber. Last night I got locked out of signing in. I contacted support and they told me that I violated their terms of use, which I never have. The developer can't fix the bug and is lying in their responses to others over violating TOU. Just check the recent negative reviews. They can't fix the issue, so they are choosing to lie to their customers instead. Deplorable.

Used to work perfectly. When I installed the most recent update my number suddenly expired for no apparent reason. No option to log in, I am forced to the pick a number screen every time I open the app. Forced to pick a new number, no other option. Once I did so, I could clearly see the texts I sent this month along with a new message from 2nd line saying I lost my number because my account has been inactive for too long. Can't make that make sense.

I continue to use this app, although it's just TextNow with a slight difference. It has never cost me a dime! The ads never interrupt a phone call or prevent making the call after you press the call button. Wifi is easier than bathroom. If they have a bathroom, they have wifi. if you know where to look. This app solves alot of problems. If you use it once a month you don't lose your number. Also works well with sim cards. All the apps work this one is very reliable now.