I love the service, the items, and the prices very well. In my opinion if they had Wi-Fi for customers it would help those of us who don't have phone service. Thank you.
the variety of sweets and salty stuff is extraordinary the service is above and beyond and great prices, I would totally recommend this bakery and Cafe to anyone, they have earned my loyalty because they are that good. keep up the great work. really appreciate everyone there that gives great service. thank you.
I gave up on this App and probably will give up doing business with those bakeries because all my hard earned points are easily expired. I don't think keeping points may affect their business but, to me, using the excuse to expire points is not nice. They aren't the only bakeries, just like some fishes in the ocean.
Cannot complete the verification process like many others. The troubleshooting tips on the website are a little ridiculous including changing permissions for the app, texting them and calling your cell carrier to allow a certain type of messages. This is wack. I can install other similar apps without a problem let alone headache. Fix your app!!
I had gotten the email to add my email address to the app since i login with my phone number. I made sure it was added. Then when I received the second email to change the password I ran into a wall trying to get the new app to log me in. I thought I had lost my points on my account. Turns out on PC I can login to my account and see everything, but when I try to login to the app I dont get past the login screen. It just refreshes and doesn't let me progress. Really frustrating.
I wasn't even able to fully sign up in the app because when it asks for my birthday, the calendar automatically asks you to set your DOB but it's on January 1, 1900 and you have to move MONTH BY MONTH through the calendar so you can find your DOB which I find ridiculous, I won't be scrolling through the calendar for 972 months to get to December 1981 just to order pastries through an app, not even if they were free. I'm going to uninstall it right now
Like many others' experience, I was unable to receive the verification code to finish creating my account despite multiple tries and reinstalling the app. I also see how choosing the birth year is not intuitive and so needs to be improved. Please developer look into these basic issues. Edit: Finally received the verification codes. But the long delay was still annoying. Also needed is a log in option in the menu.
The app won't even open anymore. Keeps crashing immediately upon clicking. Bring back the old app; it worked JUST FINE. Because of this issue, I can't redeem any of my monthly rewards, and the stores refuse to give me anything if they don't have a QR code to scan. This has made me stop going to 85*.
I was unable to register as I didn't receive a verification code as others have experienced. So I sent an email to the company and very quickly the sent a code and now I am all set. They even offered to apply points from previous purchases!! Definitely reach out to them by email if you are experiencing issues. Great customer service!!!
I love the store but the app is awful. Went to redeem my rewards points and they seemingly disappeared. Couldn't even add anything to order because despite being open it says the restaurant isn't accepting orders? And when I have ordered pickup before it apparently scheduled it for 20 minutes ahead, so after quite a while of waiting and many getting their drinks before me, I ended up asking an employee if they received my order. They had but I guess we're waiting to make it? Idk weird system.
