Reviews for ABCmouse – Kids Learning Games

Loved the app and thought the price was great. Until today. My free trial ends in a week and the app crashed. Can't log in on any format, and when I signed up it said I was getting it on discount $9.95 a month but if you look abc up the monthly rate is $9.95 and is advertising 65% off less than 24 hours after I signed up. I still think the price is great for what I'm getting and my kids love it but I don't like trickery. Hopefully the app and sight are just updating because my kids are excelling

My toddler loves it & not having to worry about pop up ads being clicked on is such a blessing. I also have seen the impact on my child's education in a good way. Only things I don't like as a parent is the lack of competition in some of the games as I've noticed you are always a winner but hope that changes as my child gets further down the road. I also don't like how you can quickly skim through books and still be credited for it. Lastly not being able to sell unused items bought with tickets

Been using the app for about 4 days now with my kids. Didn't think it was enough time to talk about it but its enough time to talk about it. I personally think that the game has to much to offer and is more so for a child and parent app and not just "okay, I trust that my child can learn this on their own." The app has to many distraction and to much at one time. I almost had an anxiety attack. My kids are entertained but they are distracted by everything else on the app. ALSO KEEPS FREEZING!

Reading other reviews, I understand others are having the same problem. I understand it is because this app is probably having a lot more kids on them at this time but it should be able to handle the problems. My children cannot even get through a game without it pausing or can't select another option with their pets... Honestly after the free trial I do not know if I will continue.

I want a refund, Ive never even logged in until this app sucked money from my account. Then on login they just keep trying to get you to sign up to charge you more money?!? Very unappealing!!Then the process just to cancel the subscription is just ridiculous. I only signed up to get gems for a different game, none of your services was given. Its name should be give me your money!?!?

It forces you to use the app, but the app won't even load. There's no way to cancel to avoid being billed for something I can't use. If the update doesn't fix this, the BBB will be involved. *UPDATE* Update didnt fix it. I have since cancelled my account & will likely never try this app again. One thing I can not stand above all else, is being trapped into paying for something with no way of cancelling without jumping through a hundred hoops. Even more so when I can't even use it.

Can't get pass the login screen on the app, for my kid's tablet. Edit to add. I have reached out to costumer service. I didn't receive any information that was actually helpful. The response I got was in reference to schools closing and superintendents needed to approve free subscriptions. But I paid for our subscription, so that didn't apply to us.

I would give the app a 5 star however when I signed up there was a really good discount but I didn't hit the correct sign up button and was charged the full price instead of the 45 percent discount. Then when I go in to login it takes a really long time to load and login. Not thinking I will renew once the full year is done. Not 100 percent satisfied. 3-24-2020 The app is working so much better now, you are able to login quickly and there is no more issues with the loading part of the app.

Very hard to cancel. The website is a horrible buggy mess. Does not support mobile. Does not support desktop mode well. Forgets the password every once in a while (I use a password app so there is no way it's wrong). Very unethical that you make it super difficult to get to the settings and cancel the subscription. UPDATE: Yes, cancelling on a desktop works. Please fix your website so that it can be done on a phone.

My children used this once. We purchased it at the mall a couple of years ago...we forgot about the app and we just seen a charge on our card for it. I have read horror stories of how it's nearly impossible to cancel the service and that even after you do, they still continue to charge you. People have to eventually cancel their cards in order to stop this company from taking money from them. When you do cancel, take a screenshot of the confirmation for your bank and later for bill collectors.

App is slow even on the same high speed wifi that we use to play and stream online gaming. So my kid didn't use it after a couple of tries. Got a year subscription with a discount, so it was a waste. Then, the kicker is that they automatically renew the subscription like an illegitimate scam business. Saw the charge, so I canceled thinking I'd just pay an extra month, but they refuse to refund the yearly charge. I don't appreciate the poor business practices, and I hope other parents don't either

It was OK when my youngest used to use it but I canceled the account over a year ago and was just charged for another year. I went to figure out why and their website freaked out about Javascript and ad blocker (straight up refused to let me do anything on the site) so I was forced to download this app just to recancel. If you look at their return/cancelation section have a section that basically tells you they won't do anything about it so that's great. I'd fine better apps for kids.

This app is great for tiny kids up to about 5 or 6 years old. However, most kids are only interested in the pets, character, and room design section, which are not educational at all and has been a huge problem for us. They have to earn tickets to buy things for their pets/character/room, which becomes all they're interested in. So they pick the same easy games instead of going through any lessons, which takes away from real learning. Get rid of those!

This app is so "addictive" to my kid. He loved to play and watch the fun video for hours ywt without really learning. For example he is going through the game of 121+345 with White Glove's help yet could not figure 2+3. The language art also stuck after he is able to match all the sound and letters. And the Assessment is charged at arm and leg price. No matter how much I hope to maybe use this part of the app, I will not pay for that.

I bought a 3 month subscription. The curriculum was too easy so I asked to be moved to 3rd grade. This is a different product. I was given a code that didn't work. School was indefinitely postponed due to covid so I signed up for a 1 month free trial for 3rd grade. Instead I was charged $59.99, and the grade level appropriate product sucks. The company didn't refund me. I essentially paid twice and never got what I needed.

Too much fluff and not enough learning. There is a furniture store (??) Where you can buy things with tickets earned from activities. I get the gaming aspect but the learning is too "gamefied" Also, too many coloring activities and jigsaw puzzles on the learning path. It's hard dragging pieces in the right place on a tablet. And you can't even skip these activities. Kid got frustrated and gave up. The numbers practice activity is just a coloring page. The sight words practice is good though.

Listed as "#7 top free." Took a long time to load and then took me straight to a menu to register to try the first month free, then subscribe. There are no games available to just click and play. Free apps should be free with options to buy extras if needed. I don't mind paying for educational materials, but this is misleading and immediately turned me off.

It's okay. I liked it, it WAS fun. Until I realized you had to pay and we stopped paying. It's fun but it's No way near to paying you for money! You don't learn as my much for us to pay you! You should fix that. Anyway it's fun but nothing else is funner than the hamster game. I like to decorate my outfit but then my outfit was go default and I would lose it. So do some coding on that if you teach us to do coding maybe we need to help you code. So fix it please.

Excellent content! We tried a handful of apps for kids before ABCM. We were skeptical the first little bit but we've been using it for 3 years now with one of our kids. He has learned so much! The content is intriguing for him and the progression to higher levels really does work. He advances and learns at a good pace. From cartoons to puzzles and games, it has helped him to learn a lot about geography (his favorite), reading and math.

Problem 1 is you have to do the lessons in order with very little flexibility if your kid doesn't feel like singing songs or poking different colors on the screen just now. There's no ability to skip from one lesson to another, YOU WILL FOLLOW THE LEARNING PATH. Pages take too long to load and often get hung up clocking. At one point we couldn't progress past a particular exercise, no matter what we did. Thanks for the meltdown this caused. Using the latest model Samsung phone and tablets. I have buyers remorse and wish I hadn't spent the money for this.