App has greatly improved – my only suggestion would be a notification if an alarm is triggered. Currently you only get one for a “burglary” alarm – would love if I could get a push notification when the local alarm is going off instead of only getting a notification for the monitoring center getting a […]
Reviews for ADT+
โ Back to ADT+20 reviews
Terrible app. I can’t access anything now. It constantly logs me out and now it won’t log me back in. It asks for my email and password and after it accepts my credentials, it starts loading like it’s going to open up the app but it glitches out and takes me back to the log […]
ADT makes it sound like their app is so great and wonderful however if you have cameras at your house, do not expect to be able to actually use the video option through ADT+ app. It is horrible. you can’t use the zoom function ever and 85% of the time, you’ll only have a black […]
App freezes occasionally. I thought it was because I left before activated. Seemed to have worked for awhile while waiting, but now it’s freezing occasionally again. The only way to get it to work is to delete the app and reinstall. UPDATE: Really disappointed this app is worse since the 10/29 update. Need to constantly […]
App doesn’t work at all. Unable to delete devices, add new devices, the older generation cameras so not integrate, support is a joke. I am returning all the equipment and finding another security company. No, I will not be emailing ADT. I was on the phone for 4 hours yesterday after spending all last weekend […]
The most incompetent business I’ve ever delt with. After 10 days, I still can’t get into the app or use the equipment. All I need is the link, but they aren’t competent enough to send it & want me to wait another week for someone else to send it. Now I’m waiting for a call […]
Terrible app! It fails at notifications. There is literally one notification type, covering “trivial” to “alarm is sounding”. You can’t customize the sound in the normal Android settings; instead, you choose in a clumsy in-app picker which doesn’t include all sounds and doesn’t play the selected sound (!). Every time you switch back to the […]
App informed me it couldn’t find the adt account I bought the system with. Prompted me to enter the email attached to the account. Upon entering the email, the app emails me an email saying to “click here” to continue. The “click here” hyperlink isn’t a hyperlink. It is just underlined blue text. Since I […]
There is no way to make your phone alarm when the home alarm goes off. The best it can do is sent a little push notification which cannot be separated from the useless “system armed” “system disarmed” notifications, it’s all or nothing. It’s extremely difficult to figure out how to do anything in this app […]
Worst app I’ve ever used. Rapidly rotates between portrait and landscape orientation without touching the phone. Doesn’t appear it can even be used in portrait mode, which is remarkably disappointing. The entire experience with ADT has been remarkably disappointing actually. Can’t add devices to the home, can’t get an agent in the phone to buy […]
Slow, not user-friendly. Unable to change some annoying settings. Get alerts whenever someone arms the system, but cannot separate those alerts from motion detection or other trouble alerts, so I don’t want to hide them for this app. 45 seconds is the lowest arming time, way too long for me. I can never tell if […]
I only use the app to arm\disarm the system, and it can’t even get that right. Oftentimes, when I set the system to Away, it ends up setting it to Stay, so I have to disarm my system and reset the system to Away. This is very inconvenient because I am usually on my way […]
The entire app feels like it had half of any effort put into it compared to the Nest app when I used it for home security. Google gave us a decent offer to try ADT+, and after having it for a year, it’s not worth any money. The hardware is trash and app it so […]
The app is horrible. I have been logged out of my account, so I can not set my alarm away from home. When trying to log in, I keep getting an error message that states something went wrong. There’s nothing on the app that has a link to speak to or chat with anyone from […]
Save your sanity and take the $200 Google Store credit. This app is worthless and impossible to navigate, especially if you don’t use the default text/display size on Android (I use small, ALL text is a single character wide vertical column). Took forever to get sensors linked, settings are buried in menus on menus, I […]
Has been great for the first 10 months. now, the battery on the detectors are low and I cant find any way to silence the warning. Hello, if I can see updates on the app dont BEEP AT ME EVERY FEW MINUTES. Dont get me wrong, everything else has been fantastic but please let me […]
For a new app, it gets the job done – you can arm/disarm, create rules and alerts…however it asks for your pin far too often. You also can’t get to the settings if the alarm is armed, not really sure why. I came from the Nest Secure world which was discontinued a couple years ago. […]
I like to help with software development, and I am working on my Bachelors degree in software development. I am a bit leary of exposing any information as small leaks go relatively unnoticed until a larger leak develops. Not just the size but unintend exposure can occur as a result as well. If it is […]
Majority of notifications come after the fact, rarely in time to actually act on them (doorbell, package notifications…) Or we get a notification that someone is at the door, but there is nothing in the pulldown notification and the app doesn’t connect until waaay after the event. Have a “slightly” better experience just using the […]
I have used multiple DIY security systems and this is BY FAR the worst. Overpriced, app doesn’t load half the time, almost zero alert customization compared to other systems, when one of your sensory batteries gets low the base will chirp EVERY 10 SECONDS until you change the battery, with no way to dismiss the […]