Overall my children and myself love the app! It's a great substitute for our home schooling on days when we're out and about, need a casual day, etc. Only dislike I have is the parenting section progress tracker. It no longer shows what day recent activities are done and you can't check how many minutes spent, what days they were on or what specific activities were done for previous weeks. This makes it hard to log and keep track if I forget to log their work right away.
Reviews for Adventure Academy
← Back to Adventure AcademyGreat platform works on a phone and tablet equally well. Easy to use, clear tutorials. However i detracted a star for poor and snooty customer service. There is no notification that your free trial is ending like some services provide. I didn't put it on the calendar which was my bad and it overdrafted my account. I contacted them and explained the situation asked if since it was still pending if it could be reversed. I got a rudely phrased reply telling me i should've read the terms better.
Suggestions: please make game more quest focused with learning activities. My child spends alot of time doing non-educational things, like running around campus "skipping classes" in a sense. Also, the chat is not user friendly, as it takes up the whole screen. Would be nice to minimize the chat box so kids can still see thier friends while chatting...like in Roblox. Otherwise amazing educational game. My child advanced from abc mouse, so I definitely trust the brand!
Overall it's a great game. But it's always loading or freezing up. Also with the new intellipet adventures you can never leave and even when you don't want to it automatically makes you train a pet which is horrible if you don't want to. And yes you can try running away but the minute you get out they are right next to you so you go back in. Please fix this!
I signed up for the 30 day free trial with my 8 year old, it says would u like to subscribe to the yearly sub at 59.99 for a year rather than 12.99 a month so I agree, before the trial even started they took the 60$ out of the bank putting us in the negative and so far have added 60$ extra in overdraft fees. Literally within an hour of agreeing to a 1 month free trial. To this day I have not even set the game up and its been 3 days trying to get this company to fix the errors
App looks great, if this game was a -1- time payment of $59.99 then I'd quickly purchase it. I do not do subscriptions, I know my kids will not constantly play any app very long and knowledge shouldn't be charged so heavily. Also if this was a one time payment I'm more then certain that a whole lot more people (parents) would jump to buy this and will be a lot more profitable. Plus their should be a interactive trial without signing up for a month free. Parents don't sign up for trial months.
It takes 20 minutes to get this app up to load on our chromebook, if it loads at all. Within minutes it crashes or freezes then takes another 20 minutes to load. Tried it on my phone using data and it won't load at all. I've checked compatability, available ram, deleted my cache, uninstalled/reinstalled and restarted my chromebook. Nothing works. The reviews show this is a very common problem that has been going on for years with no fix from the devs. Don't pay for this app!
I would give it 0! AWFUL! It takes too long to load and frequently crashes. The kids get bored waiting and decide to do something else. I signed up for the 6 month subscription because I had high hopes. I thought I canceled it 2 weeks in when they just refused to even consider playing it anymore. Then out if nowhere I got billed for the next 6 months, no heads up email to say the subscription was renewing. Nope, just 6 more months of a game my kids hate and won't play. Customer Care is a joke.
After much consideration and begging on the part of my 8 year old, I finally took the plunge and signed up for this. Only to find out, when directed on my child's tablet to download the app to use the program, her tablet isn't compatible. So unless you regularly buy a new tablet for your kid to the latest and greatest, you're just out of luck. I actually had to download the app on my phone just to cancel our subscription minutes after signing up. Too bad.
Horrible App, not compatible apparently on anything android. Keeps saying it's not able to reach server. Sadly, I bought into the cheaper 6 month subscription and now I'm out that money. *Edit to add, I emailed the company and they handled my situation quickly and very professional. My advice is to do the 7 day trial and make sure it works properly on all your devices!!
Great, when it works....but rarely works My kiddo loves to play this game and will work hard for hours. I love that shes learning but, this game freezes so much...takes forever to load or randomly cuts off and closes down her tablet. For the past 3 days it won't even open! It says there is an error and to send off a report...which I've done multiple times with no resolution. I paid for an entire year and if this is all that I'm going to get for it, I'm beyond frustrated.
Absolutely a waste of my time and my niece 's time. After signing up for the free trial for my 9 yr old niece, we never could use it. The problem was that she never did get started. The app kept crashing on her phone, my tablet, my chrome book, and our desktop. I called cust serv and was told that the app is only compatible with a very short list of newer devices. I immediately cancelled the free trial during that call . Despite giving them over 3 weeks notice, they still debited my account !
I am having the same problem as everyone else. My android version 6.0 is not compatible despite what is advertised. on top of that, I signed up for a whole year since we loved ABC Mouse so much. I am very disappointed and will be working on cancelling. UPDATE: They do not allow refunds if you upgrade when signing up for the free 30 day trial. I have been assured I have access to an app that does not work for a year though. Judging by the other reviews, I would say this app is a scam.
CAREFUL! THEY MIGHT STEAL YOUR MONEY! The game itself is fine. My problem, and it's a BIG problem, is with their billing issues. We cancelled our account and they CONTINUED to charge us every month. We opened a support ticket asking them to stop, and they said it was cancelled and we will not be charged anymore. I check my account six months later, and they have STILL been charging us! I opened another ticket and they are claiming they can't find any active accounts for ANY email address I give them. They keep taking my money, even now, and say there's nothing they can do about it.
Overall a good game. Keeps my 7 year old busy. I read in a lot of other reviews that the app keeps crashing and glitching which is absolutely true and frustrating. It's the reason why I gave it only 3 stars. If you're lucky it works for a while and then suddenly it freezes up on you and takes forever to re-load. Speaking of which.. if you try going to another "area" it takes FOREVER to load. For a game you pay for this shouldn't be happening.
My 4th grader hated this app. This was advertised as a learning game, however it's more game than education. Also, if you sign up for the free trial you have to put in your credit card information. Then they make you select an offer if you wish to continue later on. In less than 2 hours of use and signing up for the free trial I unistalled and cancelled. They charged my card 59.99 and sent an email saying they do not offer refunds. I would not recommend this app. Better off with abc mouse etc.
Super fun, I'm only twelve but still find it very fun! They have pre-made messages so you can chat to other people with those. You can also friend people and travel to their server to meet up with them. I learned a lot about fish from this app, and Equations. Very fun I would recommend this app for other kids. You can also change your avatar in a shop with in-game money which you earn from watching certain amount of short videos. My problem: a lizard steals your coins.
The past update has been full of bugs and crashes. Program freezes when our son loads his character who is in his house.. It will not let him into the neighborhood on PC or Android. They know there is an error but cant fix it. In the mean time our boy is frustrated and sad. Kinda given up on Adventure Academy. UPDATE: it's been almost a month and our son still can't use his character. No fix yet. Just promises. We are pulling the plug.
I can't even really rate the game because it takes forever to load. It's constantly freezing, or locking my kids into an activity they want to leave. We have a time limit on screens, so in 30 minutes they spend probably 15-20 waiting or stuck. They hate this game because it's a waste of their time. I'm glad you offer a free trial because I would be livid if I paid for this. And yes, all of our devices meet specs for this app. It's not a troubleshooting issue, it's poor design.
Frustrated that I paid for something unusable. I paid for a full year. I have tried to log on from multiple devices including computers and it says can't connect to server. I have only had my son able to log in once without issues and then in the middle of the game it needs to reboot. Please fix this. Is there a way I can get a refund? I have paid money for something that we can't even use, seems close to a scam they are getting money for something they aren't perfecting.