I bought the annual plan and I do regret. I need it for professional purposes and it changes the name of the product, the brand although I write in the prompt that it cannot be changed, it does change. a waste of money.
I want to delete my existing account, but I can't log in. I already sent you a message a day ago that I want to deactivate this account and refund my payment that was taken today. But they detected my money again. I had said a day before that I didn't want to continue this.
Totally failed.pictures making is amazing but spelling always shows wrong.always points missing.First i thought it's unlimited after payment but every time we making any animation or picture the point are going. waste of money.
Its not like their ad. App have no option to make the product animated video. Only you can make a product image with a only 5 or 6 given templates and the subscription is very costly approx 12000 PKR per year.
This app is horrible, it takes images and does whatever it wants, misspellings, different languages etc. Have requested cancelation and refund
Misleading ads — the app does not create custom videos from prompts as claimed. Only fixed, generic images are provided, unrelated to the product or details entered. Completely unusable for marketing. 0/5 stars. Requesting a full refund and hoping Hexa delivers the features it advertises.
Horrible, just after generating one ugly measly image it demanded a subscription. The damn thing does not even let the user to settle in. At least let the user create something so at the least he/she gets an idea of the app. For the sake of argument, even if the app is meritorious, it should freely allow sampling.
I upload my photo of a product image and the AI distorts all the words in my label. I give clear instructions not to alter the image words but it still does. apart from that all ok. Offering a trial would be recommended.
dont waste your money I paid for the year for pro version and you still have to pay for credits after you've spent 3000 which is easy when things can be 250 each . once I paid for it too its went really glitchy straight away and started to play up. half the things the ware on the images I gave it to convert ended up being spelt wrong once converted so they became useless. I will be asking for a refund
I've sent two emails on my issue to support, however I did not yet received a reply! I've experienced a problem with missing coins in Hexa. I subscribed for two weeks. In the second week, I distinctly remember having a remaining balance, I then cancelled my subscription. After cancellation, I was still able to use the remaining coins. To my surprise, all my coins are now gone!
