Reviews for Airthings

We have 2 devices, an Airthing and an Ecoqube. We have had them side by side for over a month as well as using them apart. They aren't even remotely close in readings. The Ecoqube responds quickly to changing conditions such as an open window. The Airthing doesn't. The Airthing often goes the opposite direction of the Ecoqube as well. We have done other tests, such as running an exhaust fan at high cfm. Ecoqube responds correctly. Airthing does not. Airthing gets one star for updating software.

Doesn't sync with my devices. Went back to the old app. I liked the old data visualization better anyway. Edit to respond to the developer: I don't want to troubleshoot your app. That's work and frankly what I paid _you_ to do when I bought the device. For the price of the device, the app should work as expected.

The sync fails. After being forced to update to this app my devices haven't successfully synced. The app is useless. Going back to the wave app while it still exists! I have followed every article on their website and the syncing still doesn't work. I have even completely reset my devices and they sync once and never again after that. Pretty piss poor products for the amount of money they cost!

Unable to add device. Trying to push add button and nothing happened. Simply it doesn't work at all. Updated: Customer service contacted me right away to help fix issues with the app. I decided to try one more time myself. I deleted and re-opened my account, then uninstall and re-installed the app. After that I was able to add my device and so far it works OK now

I received an email requesting me to install this new app and uninstall their old app. This app couldn't sync data to my air waves gen 2. After several hours of trying to get my devices to sink, I finally was able to perform syncs (by reset Bluetooth connection). However, my latest data still show yesterday to midnight. No data from today, yet app says data synced. Arghhhh.

don't uninstall your old app. it actually works better than this one. it tells me it can't connect to my devices on the new app, but when I go back to the old one, works just fine connecting to everything don't get me wrong, I'm a new technology adopter and the new feel of the app is fine, but this app feels like it didn't go through testing. connection to devices is a key element, there should not be this many people having the same issue if the software and testing was sound b4 release.

I've had a Wave for a while before I realized it had a Bluetooth feature. I set it up this morning and connected the app. As soon as it connected it automatically began updating the device firmware without a confirmation prompt or informing me that it would be destroying over a year's worth of Radon data without backing it up first. I feel like that would have been really good to have and now it's starting all over again.

This app is not better than the existing one it's replacing, which is very frustrating. Syncing is extremely slow (when it happens at all), and even after syncing, the app says "No recent data" and doesn't show anything for the last 3 weeks. This is with a Wave Plus. I hope things improve before the old app is fully deprecated.

The new app (that we were forced to change to) really sucks!!!! main problem is viewing the graphs one at a time instead of being able to scroll through vertically. Radon levels in my area changes drastically with air pressure changes, and seeing that simultaneously on the graphs was a value that has been lost with the new app. NOT AN UPGRADE!!!!

Rarely syncs. App says it is the current version. App says device firmware is current version. After multiple attempts to sync, it says it is up to date, but says it's offline and gives no data in the web dashboard, but appears to display current conditions. Hasn't updated in about 5 months. I was pretty excited when I first got it, but nothing but trouble and I'm very disappointed and I feel like I wasted my money. Looking for a replacement.