Stay away from this company! Supposedly you are able to program the cameras not to detect certain objects but that's not so. After speaking to IT even if you program them not to detect a certain object basically that mean nothing to the cameras. I could go on & on with issues but ...just know they are a waste of your $ and are a POS. Update: After 2 months putting up with constant problems that they obviously can not fix. We are having our camera system taken out.
Kelvin Moore
Worse security application ever utilized. Their product never works appropriately. Someone can steal everything in my home and I would never get a notification because the product simply socks. I've call at least 6 times in one day to give them back this @ish and everytime...it's let me transfer you and a hang up. I have an answer for that! See if u get another payment!!!!! I bet someone will call then. Let's see!!!
Jerrilyn Higgenbottom
App used to be great. Now, when it sends me notifications, it doesn't send the photos anymore ONLY a LINK. That defeats the purpose of having notifications where you can QUICKLY look at your phone/watch to see what's going on. They have had me on the phone HOURS after work saying it is my phone company that doesn't allow these messages anymore. This is NOT the contract I signed up for. I like the old way better not this. I think I'll have to pay to break my contract for services I can enjoy.
A Google user
good, I would've probably given it a five start if I didn't need to log on the computer to change settings that could easily be done from the app. but the most important feature that if the app had would make it great. is if I could set a schedule for my alarm to arm automatically. this would ensure even if I fall sleep the alarm will arm of I forget.
A Google user
This app works Ok for me. My biggest issue is not being able to turn off the chime feature from the app itself. When it's late at night and the kids are sleeping I can't open a door or turn off the chime without waking them up because I'm forced to do it on the panel. You would think this is an easy fix but I've emailed the company about this before and they didn't even respond.
David Atwell
Functional. But the fact that it doesn't connect to Google Home is very annoying. Updated: it's become less and less reliable over time. Will it disarm the alarm before it goes off? Who knows? We hit "disable" in the app a few minutes ago, then the alarm went off thirty seconds later, then we disabled it manually at the panel, then I wrote this whole review, and it still hasn't acknowledged the entire thing in the app.
T
When I first downloaded the app clips was shown immediately. Now I am getting clips 2 days later. Some clips I don't receive. I can see people in my yard through my window , however the clips don't show up. Maybe it's a pick and choose 🤔 🤷 😏. So far I haven't had issues with arming and disarming through the app. I would love for all clips to show the moment of event. Otherwise so far great app.
D
It never works anymore. At first it wouldn't work when Wi-Fi was on now it just doesn't work. Man this app is just getting worse and worse. Now I can't log in at all after getting a new phone. I can log in perfectly fine on the phone that's damaged. I've uninstalled the app on the new phone reinstalled it putting in the same and accurate password and username and still I won't log me in. Completely ridiculous.
V Huft
This app is so slow! The live camera almost never works, and when it does, it takes forever to load. I wish they would make some improvements because this app makes me want to switch security companies. Also, the recorded videos are too short, so if something were to happen, the video would only be the first 5 seconds of the event. Like, if there's someone is on my porch, I need it to record as long as they're there.
MelRosh Webb
The system logged me out sometime ago...about 1 year ago. I've not been able to log back in or reset the account. I've requested a reset numerous times to the email that I created the account with, yet I never receive an email to that account. Not in spam, nothing. I have a system I can't use...support is a joke and says you can log into the app for assistance! Highly do not recommend!
