Reviews for Albert: Budgeting and Banking

never using again. I want to delete my account, but since $1.50 got auto invested on 9/4, I can't delete my account with money in there. the auto invest was done on 9/4, rules state you can't withdraw until the transaction has been "processed" not only does the transaction show processed, but it also shows completed. cs is telling me that it wasn't "processed" until the 12th. what "completed" means, I'm not too sure, but you'd think that it would mean it's available to withdraw, but guess not

I would NOT recommend this app. while the app itself is ok and fairly user-friendly, and the deposits are fast, the customer service is the worst I've experienced in years. they only offer support via email or text and you only get a reply every 10-20 minutes, and they don't pay attention to anything you say. I'm not even sure they opened my account. if I could give negative stars I would.

DON'T GET THIS!! Very shady. Most likely a scam. Near impossible to close your account. Was a decent app for 2 years, but this year, using this card.. ABSOLUTE TRASH!! To put it short, they do everything great for the first few years, but the longer you use it, the worse it gets! They took away my Instant, even though I paid it back everytime I got a deposit. I'd even upgraded my account and linked an account that gets thousands, but nope. Not good enough. Don't waste your time and money!!

ADVISORY!! WARNING!! CAUTION!! RED-ALERT!! I definitely would not recommend using this app. This app/ service does almost nothing & is only good at getting it's users/ customers to pay it's ever increasing & subtly predatory "monthly service fee". Good luck trying to cancel or close the account. They purposely made it extremely frustrating & needlessly difficult to do so. One of the worst examples of this I've ever encountered. Don't just take my word, check out all the other bad reviews.

This app has a lot of really nice budgeting and AI assistance features. However to access all of them you need a ridiculously expensive subscription. I guess if you're rich it doesn't matter, but I'm personally going with Origin instead because it offers similar features for 1/3 the price. Also the cash advance is a lie because it comes out of your own investments and doesn't work without an investment account! Plus to cancel you have to look up your debit card number after being guilt tripped!

**2ñd review.... I still don't feel the site is as Hands-On friendly as it could be. it's still like pulling teeth trying to do anything. now on top of everything else, it's asking for another bank account for additional transactions. they have the information and now no loan or advanced is available and this with a new bank account that's got tons of information. top it off with the fact they took $10 for a savings account that I didn't ask for and I'm debating if I'm going to keep the app.

This app is designed to steal money and freeze transactions for days, sometimes weeks. You will not be able to access your money in a timely manner. You can't even use the debit card. Tried paying for something, and the transaction froze and was stuck pending for days. The support is non-existent. Phone number leads to a robot that reads you options for instructions to email customer service. It is a joke. They charge subscription fees for savings, investing, etc.

Garbage app. I can't cancel my subscription and I can't cancel their mandatory "auto savings" feature where they just choose to withdraw up to $150 arbitrarily, any time they decide to do so. There is a pending charge that refuses to process, but they provide no information about it and you CAN'T cancel until it is processed-- even turn off the auto savings. I've tried making a manual payment, but they won't let me do that either because there's nothing on my account to actually pay!!

DO NOT SIGN UP. sketchiest app on the market. They make it VERY difficult to close an account and they take money out of your linked accounts unexpectedly. I would NEVER sign up to use it as a saving account but I'm getting $30 withdrawals for a "rainy day fund" that I never signed up for. they also require you to verify with an Albert Debit card to close an account, which makes no sense since I never signed up for a debit account.

Wells Fargo at its worst.. first they charge you $31 to even be able to take in advance they have a 6 day repayment window and you can't get it extended then they'll overdraft your account offer to pay the overdraft fee and put it into their savings account and then proceeded to charge you $29.99. then once your advance is repaid the system will automatically tell you you're not eligible for another one.. then you contact customer service and they do nothing plus they don't have a phone number