Reviews for Alibaba.com - B2B marketplace

I love the many selections to choose from with this app, but shipping costs are outrageous for minimal orders. Had to request refund because an entire month went by, and seller never shipped my order. Seems like everyone on there is a bot and you can't ever get any answers. I'm pretty sure my purchase was never going to ship, because right after I made it, the shipping cost for what I purchased went from 127 dollars to 750 dollars. Waste of time and money. Scam? Beware.

Nice shopping app. If you have to dispute something they always intervene. But once I accidentally inputted $0 as my request refund (it was just $0 by default) and they accepted the dispute but I got no money out of it (and it was $40!). There's no way to dispute it again and no one to contact. That was just unlucky though, overall this app is good. Just be catios when disputing something, if you don't dot every i or cross every t, you'll loose your chance.

This sight is ridiculous. The way everything is set up is so confusing. I put things in my cart to order, and it tells me that the quantity isn't enough. Then, when I try to enlarge the order, there isn't any way to accomplish it. On top of that, I sent a message to a seller with specific questions only to receive "Hi" as a response. I'm uninstalling and find a much easier app to deal with..

This is one of most valuable companies in the world and they give us this app? Messages take ages to come through on the app, frequently messages can't be sent, files take forever to open, and every single time you open it, it has to reload and shows you an ad screen. If there was a sightly worse way of buying goods from Chinese with a usable app, I'd definitely make the switch!

this app is a little difficult to navigate and quite frankly impossible to keep track of conversations. It's a convoluted mix of request for quotes and responses. There's no real history as far as what you're discussing. They have different chats and conversations in different places I can't figure out how to keep track of them and it quickly got so confusing I don't even want to order anything.

It's all around a great app except for the face that I cannot send files through their messenger, only pictures. It is pretty inconvenient since I need to Share other files besides pictures with my suppliers. Please take note of this! to be more specific, i would like to share files (pdf, xls, doc.) and have no option to do so through the app. that is a necessary improvement to answer your question

Stay away. Had ordered an item. They claimed it arrived within a few days but it never did. There was no tracking information provided to confirm this item did arrive, but it was virtually impossible to put in a claim that there was an issue. I had to go through credit card to get money back. I wouldn't trust any of these reviews... that are positive. High chance they are bots.

No protection from fraud! Seller keeps giving tracking numbers and they it never makes it to USA. 1st order placed was amazing and now its FRAUD and "trade assurance" is a joke! Also you can only rate a supplier if it is a good rating, if you say anything negative, it disappears and the option is removed! Keep this in mind! I had 3 great orders but the second fraud happened, they stand firm with the seller and have no guarantee to refund you as long as the seller provides a tracking number.

Prices are great. The only issue I had (for me, this is a huge issue). The items that I had purchased that came out to $285 was not delivered. Stated it was delivered but came to find out items were delivered to the wrong address, and the seller did nothing to fix the issue except make me run in circles trying to fix a problem that wasn't my problem! Never again will I purchase from overseas!

Not happy with my experience. I have purchased many things on this site and it's a gamble everytime! The items don't match the photos what a complete scam!!! When I try to get a refund the Supplier declines and Alibaba is on the Supplier side everytime and the Buyer has to take a loss . There needs to be some changes. The Supplier needs to be band for stealing photos and trying to copy and create the item because it never comes out like the photo! Unbelievable !!!!

If your only checking ebay when you need something, especially something electronic or some larger purchase, you'd be missing out if you didn't give Alibaba a whirl first . Extremely competitive environment with (at least so far) parallel ethics and safeguards to ensure you get what you ordered. Not as fast as some others yet ... but I've found it to be well worth the wait. And the icing on the cake?... So far, the customer service has been top shelf. My rep.Miguel is definitely underpaid :)

I love browsing the site. I wish there were more clarification on all profiles like: Clarity on Shipping Cost, I have no idea what's the real shipping cost the way its formatted gives a unsure feeling not knowing if it's a deal or not, real or not. For example: I am browsing this site as I type this, searching for a good deal on USA E26 Electrical Cord with a Adjustable on/off Switch for Hanging Lamps, plus more. But like so many times over the years, I've not bought yet. Im just unsure. I like

The items are great, but when I click on one of the variation options and add enough that I more than satisfy the minimum requirement, then press the "Send inquiry" button. it just shows a black screen and I have to can't send an inquiry after adding over the minimum quantity. I can get back via phones back button, but can't buy anything. Please assist. I'm on a Pixel 7 Pro running Android 14. Thanks!

The whole experience was just bad. Written instructions were broken, like a second language. Zoom commands do not fully respond. But those are just the little things. Vendors are shady, trying to manipulate terms of a sale. And either multiple vendors sell the exact same item, or they steal the same photo. I had to cancel every negotiation because of this nonsense, and will never recommend this to anyone.

Buyer beware! They have tons of listings that allow you to place items in your cart, checkout and pay. When you pay, there is a 3% transaction fee from Alibaba. Then the suppliers will message you saying their prices have increased, the items are out of stock or shipping costs more. If you don't want to pay the increase, you cancel the order. Guess who refuses to refund the transaction fees. You might think this happens sometimes. Nope. So far it's been 33% of the orders I've placed. SCAM!

To confusing!!. If I want to order something you start the order with shipping info. The you have to contact seller and I am not sure, but I think I am waiting on a seller to respond, which 2 hours later, nothing. Now I have lost interest. You have to do this for each item you order. Havent even gotten to the payment part yet. Lost interest in ordering. Deleting app

It's just a little hard finding things you want. What I may think it will be and what they will have interpreted to say for sale are two different things App works very smoothly. No problems with it on my droid phone and it updates just fine. Installed 3 different phones & office computer. On my phone for over a year. Makes researching new products and styles very easy. Cuts out the middleman. Too much to look at. LOL

I enjoyed the app, selection, etc. Until I got to the ordering. Everything appeared to be in order, but when I placed my order, I received a message that I would have to wait for an agent to confirm and contact me. The next day, I received a message that my purchase was "accepted" but that shipping would be more than double what I had seen in the order. Their excuse was because "branded" products are more sensitive so they cost more to ship. Dishonest and deceitful supplier.

CYBER BULLY MARKETING!! I would seriously appreciate NOT being forced into the play store to download an app just because I would like to read about one product that came up in a search. Intrusive, forceful, deceptive. It's like pop up spam at its absolute worst-case and makes the thought of buying anything with this company seem like a most probable mistake in the long run. If that's what it's like to not have the app, I can't imagine the nonsense of what must go in if it's downloaded.

This app is most disappointing this year compared to 2018. Buying products for my personal use is now a futile endeavor. It has proven to be an unnecessary hassle and too much of my valuable time was consumed. The number of options are very limited pertaining to the number of brands, colors, design, and size. Previously (2018) I was able to order just what I needed for my personal use. I see the prices of their (limited brands) products and shipping have risen dramatically.