I haven't been able to use this app at all since installing and doing the free trial a few days ago. I cannot login. It keeps saying my email or password is wrong and when I do forgot password it will not send me an email to reset it. Ita not in my spam box either. I want to cancel but can't get logged into my account and the support place as no number and has said they are backed up. I'm extremely frustrated and don't want to get charged after the trial because I can't login!
A Google user
SCAM! After I created a account, added my payment method & finished the free trial signup. The system now said it couldnt find my account. Its funny that the system can't find my account but it still sends me a password change without notification. I can't cancel the account if i can't login. I believe this is a complete SCAM. Ill be billed but I can't waych anything nor can i cancel it. (ZERO STARS)
Kewanna Cockerham
I signed up for services, watched for a few days, then received an email saying my subscription was canceled. I contacted Google Play Store, they did an investigation and told me id was on the App Developer. I sent a email to the App Developer, and the email was returned unreachable, saying the user doesn't exist. What the heck is wrong with them scamming people?!?!?!🤬
Andrea Hayes
I used to love this app and now I cant watch anything but payments are coming out of account.
Eric L.
I updated my subscription and yet I don't get to see any of the shows offered. This is absolutely awful. I use to be able to see allblk shows but now I can no longer see anything. Very disappointed in allblk.
Alyssia Rainey
I wasn't even able.to watch a single show. I signed up for m free trial and when I went to login on the app it acted as if my password was incorrect. After trying to reset my password multiple times even using the temporary password that was given to me it still didn't work. At this time I just want to cancel my subscription before I even get charged because of I'm having this many problems trying to simply login I can't imagine the trouble I'm would have if I actually did.
A Google user
this is a complete spam!!!! This app/subscription will not let you cancel. I have tried emailing to cancel the ssubscription. And it has not worked even if you go in to change your billing information it says this page no longer exist. I had to finally call my bank and cancel my card to stop the subscription that way. Please do not sign up for this foolishness.
At first I was enjoying this app. It had some good shows but not enough content now that I'm trying to cancel its taking so long! It's asking for unnecessary information when I can provide my information so that you can find my account to CANCEL my subscription! The email listed is even wrong. U can't contact anyone on this app! I'm having trouble with my roku trying to cancel this subscription, it's ridiculous! Y'all make it so hard purposely for yall to be GREEDY!
A Google user
This app is a train wreck. I put in my username and password on the website....works just fine. on this app? NOPE! change the password and put in the one THEY GAVE ME! Does this work? NOPE. and u can't Chromecast from the website. so I'm stuck watching itty bitty phone movies until I cancel on the 26th. either get a better app, or get a phone number for customer service!! pick a struggle!
LaToya Brown
Wow. Don't get this app through Google play. Get through Amazon subscription. You cant cancel on Google play and its more expensive on here. I received the same email about cancellation every one else is referring to it came out of nowhere because I was still within the 7 days free trial. I was still able to watch the shows on the app though which was weird.
