Have had this app for a week. Company I work for changed us over from paylocity. All week the app on phones hasn't worked and over half the staff have to clock in manually because it doesn't work on our computers either.
It says my login info is wrong , but the same info can login into the online site without any issues. Was working fine until the last update. I hope this is corrected.
Not very user friendly when given the option to use biometrics, it completely ignores the method entirely and requires me to sign in manually. I'd much rather not have to reset my password every other week.
The first time I used the app. it worked fine, now it's stuck on the last pay date, which was in March. I've gotten paid twice since then, and it still has an updated the pay day. I checked to see if the app. needs an update, but it doesn't. Worst app.
Can't login on the app. No matter how many times i change my password, it says "invalid username or password". I can log in fine on the website in google or chrome. Frustrating.
Developer: You should pay attention to your reviews and consider making changes that benefit the end user. Also, why is it so difficult to post a review (9-25-24). Having to communicate with my company's HR department to resolve issues with your app is such a burden and very inconvenient. From periodic glitches to a lack of functionality and random requirements for password changes, this application has a lot of problems. You've got nowhere to go but up from here. Please consider making changes
I can't see my direct deposits in the app. I have split direct deposits. I can't see each of them. The amount is off screen. Just part of the dollar signs can be seen. I can only view fully on website. Tried rotating phone but I see even less. Fix please.
Terrible app. The navigation is terrible whether using your phone or a PC, runs slow and gives no confirmations and looks nothing like the pictures on their home page. It is one of the worst decisions my work has made.
Since the update I can't download check stubs and I need them for housing and things but yet I can't access it how inconvenient what a terrible app. Can't view my check stubs either. What's the point of this app if it doesn't give you what you necessarily need it for what a terrible app. And there's no way to contact anyone to get it fixed this is further annoying. If your employer expects you to use this app you might want to ask them about getting copies of your check stubs.
Bad can only login after I reset my password everytime I want to look something up it never saves the login info after I check keep me logined in so if I need something I have to waste 20 minutes trying to get new passwords yes something I have to reset the password multiple times this is the worst app I have been forced to use dealing with my pay
