the app uses way too much battery. Severe problem with false alarms at night on the doorbell camera, every flying bug sets it off. there isn't different sensitivity for night and day or an AI mode which might help on the doorbell camera.
Full of bugs. Needs to be reinstalled weekly, when stops working. When I get home to disarm the system, the app craps out and stalls, so needs to be reinstalled. Get notifications for motions, go to see feed, app stalls; need to refresh to get into the camera to view. By the time I get to see what's in the feed, whatever set the motion off is gone. Takes days to be able to view events back, so if I wanted to check what set off the motion it could have already gone or gotten into the house.
This App continue to freeze and say if I would want to wait or close the app...Please fix this App, I am on Android with a Galaxy S25 Ultra.
lately showing OFFLINE! VERY FRUSTRATED !!!¡¡ Received your response. Using my app only requires a compatible phone. When traveling of course no internet is used. I called dealer, and would incur a $60 charge for questionable 🤔 service. It has been working until recently! Please advise! Perhaps reading other reviews may necessitate an update ...
Each time I unlock my phone, this app vibrates and opens up. It just started doing this in the last week. It's so frustrating. I've turned off all the notifications on the app and through my phone. I've uninstalled and reinstalled it. Nothing is working. Please help!
the App keeps closing and I'm tired of having to log in every time I want to see who has been to.mu door or to set the alarm or to actually do anything in the app
Your app keeps logging me out. At first, it was doing so once a week when I didn't use the app over the weekend. Now it logs me out every single day. Note I use the app once a day, 5 days of the week on a Samsung Galaxy S25 +. Also, your email address listed is invalid.
Craps out occasionally. Also, please add Dark Mode. It's 2025, accessible and low eye-strain UI should be standard, or even just something that doesn't blind you when you open the app in the dark.
lately I'm having to constantly login w/user name & password & the scroll the alula agreement before I get access to my alarm system via my Android phone. It is getting to be a pain & very irritating. please fix the problem
How do I get support? I sent an email but came back undeliverable. My app shows system offline for two days yet my actual system is fine, but the app doesn't seem to be connecting. I have cleared cache and data with no luck.
