Reviews for Amazon Alexa

I’m beginning to question the value of Alexa in my house. The 5 devices I have work great. It’s the app that stinks. First, you took away the ability to set the default shopping list to the app of my choice. I wouldn’t mind if the Alexa shopping didn’t suck so badly. Second, after the […]

It’s a bit buggy. With the latest update, I’m unable to use Favorites to navigate to the editable version of my grocery list. I can see the view-only list, but I can’t check anything off. If I click on the right angle bracket to try to go to the editable version, nothings happens; I just […]

used to be good, now is horrible. Is constantly disconnecting devices, responding in other rooms. There is always a delay..if responds at all. Have to ask multiple times to turn on lights. All had Spotify connected, but now Spotify can’t find them to add. Horrible all around and very frustrating to navigate , if app […]

I expect more from a multi billion $ company. the app is painful to use. Skills keep getting added that I don’t want. Removing those skills is a tedious process. If someone plays a song on any device an intrusive banner appears at the bottom that is impossible to get rid of unless you restart […]

Alexa sucks. My wife has one in our kitchen and it takes several tries for it to recognize her voice EVERY. SINGLE. TIME. Even when it recognizes her voice, the odds that you get the right song are maybe 1 in 3. It’s also unnecessarily difficult to turn off Amazon Music, which is contantly trying […]

Consistently getting worse… things just randomly disconnect or stop working, even though I’m their native apps everything is fine. Constantly moving things around and changing the interface, which imo is not user friendly anyway. This morning I’m left hunting for the “devices” because my heater is disconnected… again. I can’t find it. also, when I […]

Works about half the time, or less. When I open the app, most the time the screen is mostly blank except on the bottom it will show the home, light and three bars. I used to be able to select the 3 bars and get to the menu when this happened, but lately that isn’t […]

Won’t let me add things to my shopping/grocery lists anymore. it just stopped. I can’t add in the app, and then when I tell Alexa to add something through my EchoPop, she responds normally, like its been added. Then I went to the grocery store and nothing I had been adding all week had been […]

I want to love this app-I love listening to books and kindle unlimited is the way to go for avid readers. However, this app sucks when using listen to book option. Shuts down mid-playback frequently, will freeze up& not allow you to start book until you close& reopen, when it stops& does allow you to […]

Lately I wake up every morning with a notification that Alexa/Echo is searching for nearby devices/Echos, but I have that feature turned off for my phone because I only have 1 Dot at home. There are at least 7 at work, and I don’t want to connect to all of those. Also, the recommended interests […]

I’m assuming last update was a fail. I’m having same issues others are mentioning. I can’t hook up new echos since moving, and the ones I had already managed to setup keep saying unresponsive in the app even after completing setup. I have to keep setting them up over and over. This is getting ridiculous. […]

I used yo like the device. But, I’m very disappointed now as it doesn’t always answer my questions correctly. Sometimes when I make a request, it doesn’t respond, yet the blue light displays indicating it recognizes it’s been called. If I ask about current weather conditions, it provides the opposite of what it is. It […]

I waited to write this, hoping that it would improve, but it’s been 9 months now. If you’re going to force us to use this app for our shopping list by making it difficult to use 3rd party apps then you could at least make the shopping list good. I can’t even add which store […]

Alexa frequently does not follow commands. Plays the wrong stream, suggests a song or stream I didn’t ask for, turns on or off the wrong device. It worked much better several months ago. One of my echo plus speakers constantly goes off line. It is close to the router. I have almost every echo device, […]

Literally just updated to the latest version because I haven’t used Alexa in a while and I cannot believe how buggy and difficult to use it STILL is. Trying to navigate is atrocious. The organization just isn’t there. Not to mention if you want to delete something off one of your “list” you have to […]

I paid good money for these devices and they don’t do what I want them to do. When my alarm goes off in the morning, the sound comes in real gently, as I had it set. Then, when I hit (9-minute) Snooze, it waits about 5 seconds and blares the sound at me, forcing me […]

Unfortunately the updates have made the app less useful to me. I can no longer see my extensive Audible library under “See all” to select the title I want the echo devices to read. Chapter headings, which used to be accessible from a hamburger menu, have disappeared. And the devices are now intruding on conversations […]

Used to work perfectly and control everything I needed it to, but ever since the Alexa+ update, nothing works. Tells me it can’t help me with basic things like telling the time, none of the skills work, never does my routines, won’t play spotify, and takes at least 30 seconds just to turn the lights […]

This app has always been so buggy ever since I got it, but with every update, it’s been more and more buggy. It randomly disconnected my Spotify account from it and won’t let me reconnect it. It either says “Oops, something went wrong, try again later!” or “This skill doesn’t exist anymore”, which is really […]

complete garbage. when I first got the device, it was very useful for setting timers when cooking, but it no longer plays a sound when the timer is done, which makes it completely useless. There is no way to get it to play a sound anymore. It also used to sync with 3rd party apps, […]