I'm beginning to question the value of Alexa in my house. The 5 devices I have work great. It's the app that stinks. First, you took away the ability to set the default shopping list to the app of my choice. I wouldn't mind if the Alexa shopping didn't suck so badly. Second, after the recent update, I can no longer types items into the native shopping list. I press "Add", but nothing happens. If music didn't sound so good on my devices, I would've trashed them all.
Maryanne Normann
It's a bit buggy. With the latest update, I'm unable to use Favorites to navigate to the editable version of my grocery list. I can see the view-only list, but I can't check anything off. If I click on the right angle bracket to try to go to the editable version, nothings happens; I just stay at the view-only list. Clicking the add button doesn't do anything either. I can always go to Lists in the hamburger menu, and click on my grocery list there, so what's the point of Favorites?
Laura Kostyniak
used to be good, now is horrible. Is constantly disconnecting devices, responding in other rooms. There is always a delay..if responds at all. Have to ask multiple times to turn on lights. All had Spotify connected, but now Spotify can't find them to add. Horrible all around and very frustrating to navigate , if app even works. Go onto app and will say light is on when off and can't fix it, seems frozen
Nighthawk
I expect more from a multi billion $ company. the app is painful to use. Skills keep getting added that I don't want. Removing those skills is a tedious process. If someone plays a song on any device an intrusive banner appears at the bottom that is impossible to get rid of unless you restart the device it was played on. these and many other problems have been reported to Amazon for years but they are never fixed and often get worse.
Dana Robinson
Alexa sucks. My wife has one in our kitchen and it takes several tries for it to recognize her voice EVERY. SINGLE. TIME. Even when it recognizes her voice, the odds that you get the right song are maybe 1 in 3. It's also unnecessarily difficult to turn off Amazon Music, which is contantly trying to sell you a pro plan. I can't wait to throw this stupid thing in the e-waste pile.
Tawnya Kohrdt
Consistently getting worse... things just randomly disconnect or stop working, even though I'm their native apps everything is fine. Constantly moving things around and changing the interface, which imo is not user friendly anyway. This morning I'm left hunting for the "devices" because my heater is disconnected... again. I can't find it. also, when I no longer have a device I should be easily able to get rid of it, but like Beetlejuice it just keeps coming back to haunt me.
Stephanie Earls
Works about half the time, or less. When I open the app, most the time the screen is mostly blank except on the bottom it will show the home, light and three bars. I used to be able to select the 3 bars and get to the menu when this happened, but lately that isn't even working. So today I'm uninstalling and reinstalling to see if that will fit it, but I feel its going to keep happening.
CRaya
Won't let me add things to my shopping/grocery lists anymore. it just stopped. I can't add in the app, and then when I tell Alexa to add something through my EchoPop, she responds normally, like its been added. Then I went to the grocery store and nothing I had been adding all week had been in my list. Either of them. and its not letting me do it manually. I can't figure out the problem. I have only had this for a few months.
Ambrea Owens
I want to love this app-I love listening to books and kindle unlimited is the way to go for avid readers. However, this app sucks when using listen to book option. Shuts down mid-playback frequently, will freeze up& not allow you to start book until you close& reopen, when it stops& does allow you to restart without rebooting, it takes you back to a random place in the book& there's no easy way to get back where you were. Tons more glitches but I'm out of characters 🤷‍♀️
Connie Levesque
Lately I wake up every morning with a notification that Alexa/Echo is searching for nearby devices/Echos, but I have that feature turned off for my phone because I only have 1 Dot at home. There are at least 7 at work, and I don't want to connect to all of those. Also, the recommended interests are very limited, sometimes my Echo's alarm won't work, it will respond when we say nothing even close to a wake word, it often can't answer my questions, and will change its volume by itself sometimes.
