Full of bugs, there are always random functions are not working. like often takes multiple tryes to be able check in, taking minutes, just to be late from the block at the end, navigation often giving awful direction, turning around just. make me park at the opposite site of the road often adding unecessary extra rounds and minutes to the stops, often functions for reporting appearing and disappearing, contact forms often not working to driver support. obviously non of these bugs are excusable.
Samael’s Workshop – Aaron LeMay
Highways are not updated, at times it spins out of control and flies you off into the distance. Not all stop signs are updated and sometimes there are 5 stop signs when there aren't any. The speed limit needs to be updated in the countryside. It is 40 to 50 in the countryside not 20 to 35. The app also freezes up when around full bars by a tower. This app is junk and it is very hard on all the drivers. Even at delivery you need to move the pin when you are at the location.
kathe connolly
keep getting dinged on my deliveries saying Im not delivering all the packages when I am. Then it takes 3 weeks or more to get it corrected. what's the point of taking a picture if driver services immediately sends you a message saying it stands without even investigating it. It seems to happen when I back out of the app at the end of the block. i never had a problem with the app until they switched over to the playstore. The mapping doesn't work right half the time either.
Sheena “MzGrownLady” Wilks
This app has its pros and cons. One of the pros that I appreciate is based on the fact that you can earn extra money quickly. The cons are that the offers don't pay enough considering travel distance to pickup locations and delivery. Also, in the app, when trying to accept an offer, it tells you that it's unavailable and that someone has. If an offer is unavailable, then it shouldn't be shown as an available app. This is something that continues to happen. I've been with this app for 5 years.
Jose Cuevas
It has too many glitches, the map is not well made, it sends you on another route, they want to lower your standing for the smallest thing that you did not do wrong My account was taken away because a third party allegedly hacked their system, and I haven't used any of that stuff for years. I've been working for Amazon for four years, and now they're coming up with this, not even with any proof. They want to help you and to end up sending you emails, a system that always says the same thing.
Cameo Rodriquez
Hit and miss. Initially, the app worked great. 2 months in, and lately there have been many issues. When driving the map will freeze and take a bit to update. When it finally does, I've missed a turn or passed my stop altogether, and I need to turn around. Sometimes twice in the same instance. It's ridiculous. Support isn't much help as they give you the standard script to clear your cache. Many times I've had to use Google Maps to find the address then go back into the app to scan.
Adenike Jackson
It's great as far as flexibility in a way. The downside is you cannot book for the whole day. You can book for 2 blocks a day through the app. Also, the pay isn't as good as it was before the pandemic & it's not competitive as far as Amazon cheating our pay when it comes to heavy packages. And these so-called 3 1/2 hr. blocks aren't that overnight when people don't answer the phone or door. We should be getting paid extra for overnight as well as some type of gas refund depending on miles used.
Joe G.
I was wrongly flagged for 30+ “missing” packages (my entire route) even though all were delivered. My account is now at risk, and support does nothing—no proof, no review of data logs or maps timeline that would clear me. There’s zero guarantee they won’t do this again and just terminate me. Amazon shows no interest in protecting drivers. Warning: if you’re thinking about Flex, know they can ruin your account without cause.
Stacy McIntyre
I do Amazon Flex on an Android, and it's glitchy. Sometimes I scan a box, and it goes blank. i have to go back and try again until it lets me go to the next screen. I've also had it freeze mid route and I had to use Waze to get to the correct address. It would also be nice if the route had known road blocks, and the best way to navigate it. It doesn't reroute you automatically. I also wish there was a way to tell the map when there is a block or slowed traffic that way other drivers can be aware
Amy Lawrence
The GPS & map in this app sucks! It had me going the wrong direction or missing a road because it didn't update where I was at or which way I was going. I had to turn around 4x tonight to go back the other way or make a turn that I had missed and was half an hour late in my deliveries... actually an hour past my scheduled time so basically worked for free for that last hour! And there's no way to leave feedback in the app about my route. And 21 deliveries in just 3 hours?!? Impossible!!
