To whom it may concern. 1. The pass 2 weeks the app has been crashing and turning off. 2. The notification part sucks it only notify s you whenever it wants. 3. Fix the picture selfie part 2-3 time’s it’s too many.
Reviews for Amazon Relay
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there are a couple of options that don’t show on Android devices, only why is that? top right corner doesn’t have the option to go on duty off duty or any of the options to do inspection or to see eld report. plz fix these issues in the Android relay app.
app keep freezing all the time, not responding quick,need to reinstall every time. it can cause you to arrive late and screw your score .mean no more work. of course amazon customer service they don’t care.
the app is flawed. you cannot upload documents to your on-boarding application as it requests, once you choose the document, the app closes and begins again where it left off. I have deleted and reinstalled the app with no change whatsoever.
I’m updating my review, it was 5 stars as the app constantly is improving! But there’s currently a glitch on this app where it will not allow you to select your vehicle or manually place it in!? There’s no way to contact anyone and this affects you from completing your load!
GPS eta is not accurate for actual Amazon powered trucks since we are governed at 63 I have to add 30 minutes to an hour or more depending on distance. Also, the optimization tool needs to go, it’s always changing my time.
The navigation is usually very accurate, and the app is easy to use. The scheduling can be difficult at times, and sometimes literally impossible to keep. Often there are unrealistic unload and departure times, especially on consolidated routes, leaving the driver feeling helpless while the stops, start late and domino effect forward through the route. […]
Works fine for scanning packages and work at the post offices and at the Amazon facilities. However… DO NOT use this for navigation. You will be set up for failure! Literally the worst navigation software I’ve ever used. One time it took me fifty six miles off course and insisted that a radio tower was […]
Very limited options on contacting help. Loads canceled at an Amazon facility are usually botched. I often get canceled at KMCI and then the tour disappears with no return trip at all. No support from anybody. Just left hanging. I take my empty trailer and head back to MKC4. KMCI doesn’t want it but relay […]
Not good at all. Misinformation on loads. I’m due to pick up an empty trailer but the app says “load not ready.” App info is often different from guard shack. App locks into “load not ready” but will not inform you of cancellations. Also gps is useless, oftentimes didn’t detect arrivals and blinks out en […]
It works very well till you don’t have service. That’s when it starts getting glitches and starts deleting info from the trip. Also Amazon has a very unrealistic fantasy that it takes 30 min to load a truck at the wearhouse, but that is far from the truth; It’s more like an hour. So it’s […]
Most recent update to the navigation portion of the app is not that great. It shows the actual name of a highway like Papago instead of the 10. Not cool. Also, seems like the navigation is getting confused more often. It says “turn right and then turn right” like three times and then “recalculating”. . […]
The recently updated version of the application is screwing up my work and probably everyone whose working through the phone regularly. The new version is esthetically more pleasant than the old one, but it took away most of the working features that we, as a dispatcher, use to gain money. Which are the post a […]
Edit: I’ve been using this app for over a year now and it has only gotten worse; more convoluted and more error prone. It takes 20 minutes sometimes just to do paperwork for one stop because there are like 20 BOLs and for some reason there is an excruciatingly slow loading period in between every […]
July 5 1024. So now we have to take selfies 3 – 4 times during the work day. We have to ALWAYS have our location on for them. ALWAYS. Now the app glitches out on me from time to time. Sometimes when I am at a facility attaching to a trailer the app will say […]
The only thing I like about this app is I don’t have to get out of my truck at stops to check in. Other than that, this app is required to be on location at all times which is intrusive, needs my personal Amazon account info to sign in which is intrusive, does not give […]
It’s ok, the issues it has is someone the route it takes you goes through residential areas as a truck driver we are not allowed to go through there. The app needs a major overhaul meaning it’s needs to be redone cause there are tons of glitches that need to be fixed. Speed is way […]
The maps are terrible. The upcoming direction box is huge, but font small, You can’t see anything but a straight line on the screen 90% of the time, and by time a turn is displayed, its already in progress, if you haven’t missed it. The vocal command prompts are annoying; I don’t need to keep […]
New view is not bad. Takes some getting use too. However, the GPS is horrible. It needs to be definitive when giving directions. It shouldn’t tell you keep left then keep right. Should say what highway to take. For example if approaching a split on highway, GPS should prompt to take north or south. Also […]
The app is OK. The GPS navigates you the longer routes though. The ETA usually isnt accurate. We get dinged for not being on time when we have delays beyond our control . The app should be updated to account for delays when were waiting for other trucks to load/unload at amazon facility and post […]