Can’t sign in or verify my account. It was great when it worked, but now it wants me to sign in with username and password, both on website and app. This doesn’t work. App and website then want to send verification code to my phone. I’ve never received a code but the number is correct. […]
Reviews for Amazon Shopping
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I made a purchase using gift cards, which made the total I owe 87 cents. They did a pre-authorization through my bank for the entire amount of the order instead of the 87 cents, so it was declined. I was put through 4 different cs agents and all they would tell me is that I […]
you installed that Rufus AI into the shopping cart’s “compare similar items” button. you don’t even give me access to deny its authorization. I’m not allowed to disable it. and I didn’t give it any permissions to talk to me. when comparing similar items I no longer receive images with prices. now it’s a dog […]
Like most apps out there, is in need of more capable designers. 1. Becomes unresponsive then crashes almost 50% of the time when writing a product review. 2. Overall layout is sloppy, disorganized. 3. When looking for product details pertaining to purchased and received items, it just takes you back to the product page, where […]
Has a lot of options, some cheap, others price gouged and clearly coming from drop shippers. They also recently got rid of the ability to organize your lists by moving the items around to be in the order you want them to be, and this was never available to mobile in the first place for […]
The company has great savings from buying in store. But they need to improve their customer phone service. Ridiculous amount of time to get through the automated service to an actual representative. Then, once talking to a representative, even longer wait times. It usually takes a total of 30 minutes or more each call. ALSO, […]
I always leave the app frustrated. The search functionality is one of the worst. To be fair, the website is just as bad. It’s like the search algorithm tries to be “smart” and includes 7000 related results that don’t actually match your search. Then sorting seems to do some weird filtering or unfiltering. And you […]
It’s….ok. Yes I can buy things just fine. But they have buried browsing history. While I’m reading reviews of a product, it randomly jumps back up to the first review at the top. The shipping day will also randomly change once in the cart sometimes. A lot of the notifications are irrelevant. For a huge […]
Getting really sick and tired of paying for same day shipping or expecting an order by a certain date and then I’m told AFTER the order is already late that it will be late. Amazon is NOT reliable. I’m about to cancel my subscription and go back to in store shopping. Ridiculous. Please keep taking […]
You have to click through like 5 different pages before you have the option to even speak to customer service. Nothing qualifies for return/replacement or refund. What’s worse, Amazon moderates all the reviews, so you can’t even warn others about anything. UPDATE: they’ve incorporated that stupid AI assistant bs, which will pop up with “suggested […]
I’ve been using this app for years and it’s solid, but if there’s an issue with your order, Amazon is real persnickety and bull-headed about issuing a refund. Suddenly because the item wasn’t “sold AND shipped” by Amazon, you the customer have to wait 48 hours or until the seller contacts you about a resolution. […]
Can’t access our orders for tracking anymore since the recent change. I do a search for my orders and it shows me shipping suggestions. I used to use the app primarily for keeping track of my orders because the web site makes it difficult to tell what’s arriving on a particular day and the app […]
Until today, I have never had any problems with the app. However, today I can’t choose options on an item. For example I select an item that can come in different colors. While the button is there showing the current color and a down arrow to select another, tapping it does nothing. I had no […]
Amazon has refused to address problems I first brought up years ago, and now they seem to WANT to be impossible to use. Between facing a disabled “continue” button at the payment options screen when paying with gift cards, not being able to buy Amazon gift cards anymore, having Visa cards repeatedly declined without explanation, […]
Terrible search algorithm: The app is almost unusable. I have tried and tried to use this site but as the years pass, the search becomes less and less capable. Even 15 years ago I could still use the filters as such. When I searched for an item today, the display photos were massive. Only one […]
Look, Amazon is Amazon and it’s app isn’t all that different from it’s website from a mobile standpoint. But now they’re putting ads into your notification bar. They could section off “deals picked for you” notifs and “delivery update” notifs, but they don’t. Lumping these two kinds of notifications together without an option to toggle […]
The last two months, Amazon has been messing up orders left & right. Not sure what’s going on, but they owe me some money for sending incorrect items in multiple orders. App design makes customer service on these issues ridiculously hard to find. All dealings with specific orders should be available on the same page […]
This new update is a disaster. Nothing in my wishlist is in order, and there’s no way to filter it for most recent items. Search brings up items totally unrelated to the keywords. Not to mention that nearly all orders that have been transferred to USPS disappear and get lost. I live a few miles […]
The Amazon app can be frustrating, especially during Prime Day and Black Friday, where pricing feels deceptive. Items are often marked up before being “discounted” making it seem like you’re getting a deal when you’re not. Cancelling Prime if you don’t want it anymore is a hassle and customer support can be hit or miss. […]
I absolutely hate this app! Out of the apps I have on my phone, this is the only app that freezes my phone, kicks me off the internet, constantly freezes while browsing, doesn’t allow me to tap on any of the selections when searching for items without freezing, and takes a million years to open […]