Pro kept on making excuses for over +2 hours of the appointment time. Frustrating experience. One can't count on Angi. Angi should arrange a backup pro available when a pro can't make an appointment. There are zillions of apps to connect individuals for some products or services but one thrives only when they make customers happy. That's a way to run a business. Good luck.
Some are great, others just lookin to make a buck from ya. You think because they're Angi certified, you've got a reliable contractor. No way! just depends on how much they pay for their listing's - of the 7-9 we've viewed for various projects, 3 we would work with and recommend, 1 was a horror we're still fixing & as far as the other 3-5 they were close choices depending on availability we may use for other projects in the future.
The switch from "Angie's List" to "Angi" turned the service into a great way to get spammed by contractors. They've made it impossible to actually do any research and instead just send your contact information to a bunch of random contractors as soon as you start looking into a project. There's no way to opt out. I found Angie's List to be a really handy tool. "Angi" is just garbage.
This is interesting. They make a great effort to contact you, suggest service, sign you up, setup alerts, and boom you should be good. It ain't as seems, they will not credit on bad leads. And they bill for a year KNOWING that customers are more than likely gonna cancel in the first month. BEWARE, they totally went unresponsive via email will not send a email notification that you will be billed, it just happens. Maybe put the lead fee in the notifications, so it's easier to track lead cost.
I tried to cancel, actively, for 3 months. I tried emailing to begin. 15 days later I started calling. I would call, at minimum, 2 times a week. I called the number associated with my "account specialist". Every time, I would get the voice-mailbox. Which would be full, resulting in an automatic transfer to a support center in India, filled with people who have no ability to make any changes on an account, only request for someone who can. This happened for two months. Horrible experience.
The app is very vague and confusing. I used the prepaid aspect of the app because I need help asap. It gave me the impression that for $301, the pro will be able to fix the appliance issue and will do it within the 4 hour time frame . Pro only did diagnostic and was not able to fix the issue. I asked if I'm going to get charged for the full $301 even if he only worked on it less than an hour. Pro stated that I would not be charged the whole amount; however, Angi charged my card the full amount.
SPAM-GI. I installed the app to start researching pricing for upcoming projects. The instant deluge of phone calls and emails was insane!! I tried to ensure my contact settings were correct but apparently my efforts were in vain. Plus the search box for requested tasks is not very intuitive. Vague or inaccurate results were common. I was very disappointed. I had high hopes because I'd always heard good things about Angie's List. Be prepared for the communication swarm if you download!
I used to a dedicated user in the Old days when it was Angi's List. I even paid for the service for awhile. I could browse service providers, read reviews and select two or three to call. Now I am forced to fill out details about my project and then get calls from businesses that I don't want to talk to, sometimes from people that don't provide the service. And I can't even find the reviews that I need. This just wastes my time. Bring back the old Angi's list. I'm uninstaling my app.
By far the worst experience on an app I have ever had. Created account, just wanted to see how it compares to the other apps. Next thing I know I am getting 50 calls and texts.frkm contractors even though I cancelled or said job was completed anyways. Left no information on the job. No description yet. Somehow they're selling this to contractors. Not to mention I can't even delete my account. It's impossible. They tell me I don't have a phone number on there even though I sent him a screensho
This tool is fine for finding professionals, but their fixed price services and subscription are totally worthless. I called a week ahead of time to schedule a service, they cancelled twice on me an hour before the appointment, blaming a professional even though they never actually found one. I had people reaching out to me, so I know they were available, and I just ended up scheduling my own service. Price was about the same as Angi's "discount" price.
