Reviews for Ascension One

you sign in the it says you have been signed out just like the other people also you can’t fill out the information in the app it just takes you back to the main page when you go to look at the password to go to the next page so I had to use my […]

I’d like the app if I didn’t have to log in two or three times to get in. Eventually I give up and log in on my computer, or just start with my computer in the first place.

Horrible app. Messages that you send to your doctor don’t go through and get sent to your drafts folder instead. Ridiculous and dangerous for a medical app that patients rely on to reach their doctor.

So far this app is terrible! after I enter my email and password I get a screen that asks me if I want to log in without a password. if I hit yes it says it’s unlocked by my face but then every time I hit “confirm” it just goes back to the screen asking […]

I can’t log in. At all. I get the “Something went wrong” error message. Every time. I use my web browser and sign in through the website. It’s way easier and less frustrating, even though it’s as slow as a snail. At least I can log in.

Once I get through the password entry it just goes to the blue water screen and doesn’t load the page. This app used to work on my phone but no longer. I have uninstalled and reinstalled several times. Frustrating!

the app just doesn’t work ( for me on my Android Galaxy S10). Tried this on both cell network and Wifi, removed cached data, uninstalled and reinstalled the app. no luck. gets up to entering verification code and that’s it. the app hangs with the background horizon screen. would be great to use such an […]

Logging into the app is an extremely difficult loop of log in and pass key pop ups. this is the only device I use and it makes me log in three or four different ways every time I try to get in. asks you to create a new passkey every time you open the app. […]

Two-factor authentication is enough to secure an app. There is no need for biometric data to access my billing information.

Useless application. Every log in asks me to set up biometrics and then there is nothing in the application. No visit history, no billing info…only the ability to find a provider. The help section opens to white pages with white text so it is not readable.

app does not work at all, I can’t log in and it won’t let me create a fingerprint or pin login. every time I try to use the app it makes me log in with 2 factor authentication, but takes me only to a picture of water. Employees at Ascension today reported it’s not working […]

Keeps repeatedly prompting me to log in. Kicks me out while in the middle of a message to the provider. Does not work when accessing a check-in link received through text messages. Overall, it is very unintuitive and disrupting.

It doesn’t work as intended. Keeps opening an external browser to log in. Won’t save login information. Tells you to save your picture ID by taking a picture but won’t / can’t open a browser app to take a picture like it says it’s going to. Inexplicably logs you out when you try to take […]

buggy, buttons frequently don’t work, and the login opens an internet page within the app? it logs out within minutes during chats, it needs a lot of work. Billing phone call option connects to IT person. And when the poor IT person tried sending me to billing, it said error occurred and hung up! Basically […]

Somewhat functional but highly irritating. I have to log in just to be told that I’m logged out, then I need to go back through the log on process again. Every time. Notifications don’t clear and I get stuck in an endless loop between screens when trying to clear them. Eventually I’m brought back into […]

Update: After months of trying to sign in & or sign up. I can sign in through the browser, but not the app. If I could rate this app a zero I would. Pathetic! I can’t to get past logging in. They don’t have my info right. I finally got past that. Now they want […]

Have to log in twice EVERY TIME, after it tells me there’s no internet (EVERY TIME). Notifications will not recognize being read, and then I get follow-up emails reminding me to read them. Link tabs don’t work. I’ve deleted and re-loaded twice to no avail. Sad, because it’s otherwise a useful way to connect with […]

There are too many issues, especially logging in! It does not matter if I am using wifi or mobile data. Btw, why route app to internet page to log in? I’ve tried clearing cache & data, uninstalling, reinstalling with no resolve. The issue continues! When I finally get in ( sporadically) , in the middle […]

App is terrible. The app launches, errors out with the message “something went wrong”, and then enters into a cyclic crash loop where it automatically launches, returns something went wrong error, closes itself and begins the cycle again. Absolutely horrible and unusable. Also, when I have been able to get it to work, it prompts […]

The app is terrible. half the time it doesn’t work, sometimes complete sections of the app are missing. When I log in, it immediately logs me out and I have to repeat the process 3 times, no matter how many times I tell the app to remember my login, it doesn’t. No matter how many […]