Random account withdrawals, there is no rhyme or reason to when they pull. They constantly monitor your bank account and will immediately pull when they detect money so if you have to add money into your account to pay bills good luck. There is no way to disable the automatic withdrawals and 90% of the time they don't even notify you until they have already taken the money, plus it takes 2 to 3 days to be able access the money on the atlas card after they take the money.
Sandie Larson
I have very much appreciated this app. I have been able to keep myself out of the borrowing money pit and the fact that they take the money out of my checking account automatically and take small amounts into savings where I don't feel it as much it has increased my credit score tremendously. I am on track for getting a mortgage which gas been a goal for sometime.
Brian Piccolo
Very hard to close/cancel the account. I paid off the $9 balance and requested to have it closed because you can't actually do it on the app it self it gets you all the way to the cancelation part then the only option is "keep my benefits" so you have to open a ticket and deal with an AI that has basic skills. which that in it self was frustrating enough. Then they put a random fee on there so you can't cancel it.... Do not recommend. disconnect ur bank from plaid to get out of the run around.
Ron Ali
The Atlas Credit Card is a pretty good credit card for building up the credit, save money with rewards on eligible purchases, and avoid interest charges. It is very easy to get approved, as you simply need to validate your identity and link your bank account. The on-time bill payments will help to build Credit Score with all three major credit bureaus.
Bobbie Pope
Not to sure how I feel about Atlas, there is a lot I do not like about it. No live chat or 800# to call for a live agent, they withdraw your $ & make you wait till it clears to use it. (1-3 days) Must use an ATM with fees, to withdraw $, no cash back on purchases at registers. Only e-mail correspondence with CS.(1 day wait) So, I'm unsure of this program & if I will continue to be a client in this app. Would not recommend to friends.
Richard Kemp
it sucks !! for the most part.it was easy-to-use, BUT when it.came to.uour bank info. kept saying that it didn't like it. so i went to my business accounts. i was told it needs a real account to use it. then the kicker was the code numbers and pictures. they kept switching back and forth. like 9 times. It's like they don't want to give you $1000 bonus for getting the card. Nor the $50. Cash for not getting the card. make up your mind, people !!!
Brennan Parkin
Solid app coding. Good features for the most part. I really don't like the forced promotions that limit your navigation within the app. Such as adding my direct deposit, or inviting friends. If I don't want to, stop re routing me when I'm trying to do other things in the app. Very annoying. Credit score increase remains to be seen.
Veronica Bonderenka
there is not enough room on here to describe how many issues I have had. I agreed to the $8.99 a month but I didn't agree to them taking $18 out of my account whenever they feel like it. They have taken over $60 not including the membership fee. I've been trying to cancel my membership and they make it impossible. keep saying that there has been an error and will not let me cancel!!! my next step is calling the BBB!!!!! ALL of their comments are paid people DONT FALL FOR IT!!
Elizabeth Gordon
just ANNOYING. can't even open the app without pop ups that take over the entire page. You can't exit out of them. it feels forceful. I've been trying to get my money back/cancel the account for days now, but can't do that with all the pop ups! there's no option to delete the account or the membership, only gives me the option to upgrade when I want to do the opposite of that , no support to easily contact, the "support" is a bunch of useless articles. Won't let me turn off daily smart pay.
Daniel Lawrence
Do not... I repeat, DO NOT... download this app and/or sign up for an account. It is impossible to get in touch with anyone to cancel/close the account. I have been trying for about a year. Emailing customer service because there is no phone number you can call, with no response. The help bot in the app will tell you someone will contact you to complete the account closure but they never do. This is a complete scam. Be warned!
