Reviews for Autotrader: Shop Cars For Sale

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This is the worst app in my library. It is terribly outdated and clunky. UI looks terrible. Doesn't work while using a VPN. Now whenever I perform a search I get the sponsored results, and about 3 organic results then there is a large gray box that covers the rest of the page. No amount of scrolling will move past it, I can't change pages, etc. They just added pinch to zoom on images in 2024. Dev team is either a shell or not capable at this point.

Downloaded the app since I am in the market for a car. It worked fine the first few times I used it but now it is basically crashing. I will be able to do a search for my desired car, but after viewing 1 vehicle- I get a "service not available" error after trying to view another vehicle. I also used to be able to search by trim (le, se, platinum, etc) but it seems like that functionality was removed.

Issues for years. I hate that Autotrader is the most used classified service for vehicles as its a much worse app than many others. It has so many glitches. Saved searches don't display results based on the filters, too many filters won't run more than once, it doesn't properly sort even if you choose the same sorting option multiple times, keyword searches are hit and miss. Worse is I have had issues like this with this app for many years, but like I said, it's the most used so your kinda stuck

I installed the Autotrader app on my Android phone and it does not work well at all. I saved a search, but when I went back to run it again, I had to re-enter the make and model of the vehicle I was looking for. The sort feature does not work well either. If I try to sort the results by distance from nearest to farthest, it will give me results that are 999+ miles from my home first. If I try to sort by price from lowest to highest, it will show me results in another way. I contacted Autotrader support about this and they told me to uninstall and reinstall the app, but that did not help. I'm just going stop using this app on my phone and use one of the other car search apps instead.

Latest version is HORRIBLE!!! What I enjoyed the most in the previous edition was the ability to search multiple vehicles at once. Now it only allows one specific vehicle at a time. When you want to revise your search it resets everything and start over. Whoever thought this was better must have been driving drunk.

Um, so since so many others mentioned how bad you guys broke the app (and who removes the ability to sign in, seriously??), I thought I would also throw in that you guys broke the website at the same time. Searches filtered on model/trim no longer work (it removes the trim from search results), the number of saved vehicles is inconsistent, vehicles that are no longer for sale show up (yet show as sold in saved vehicles). Whoever redeveloped the app and site needs to go back into training...

New version is useless! There isn't a way to share listings, image viewing is pathetic, cannot zoom, doesn't store range; it is utterly useless now! Loved Autotrader, but thinking there is probably better app/websites available out there now! And... uninstall! So... I reinstalled and much to my amazement now I cannot log in as every time I click login it closes the app!

Very happy with the app, I love that I can simple go on, type in anything and everything I want to look at and boom, it's there. Everything from interior color to what size engine and to where it's located at. I would like to recommend that when doing the filtering by lowest to highest or from distance, I know you get paid to advertise the car deals but try and put a solid separation between the ads sales and the actual cars. And could you add in a filter for both lowest and closest car?

This app has been garbage lately. Open the app and all I get is the spinning circle of death! Have tried reinstalling multiple times with no change. It's amazing how a massive company like this will just abandon such a useful app. No I'm not looking everyday for a car for myself, but I have helped friends look every couple of months. Get it together Autotrader! Forget it. Just go download KBB!

Used to be pretty great, although last version crashed every time you adjusted your search. New version is terrible. Not user friendly at all. No keyword entry available anymore. Can't select transmission style (most of the time), sometimes you can, other times the menu item disappears altogether. So sad. Used to love using auto trader app. Now it's a disappointing headache.

Definitely the easiest app to use to find a car. Filtering down to the make, model, and trim level is easy and very well laid out. The ability to further filter by color, and specific features is the best. Some of the sponsored cars definitely are annoying as they are pushed to the top of the list and are not relevant to the search. But they got to make money somehow so it's acceptable and understood.

Been using this app for some time now and love it. However, just the last few weeks, most of my new saves come up, "This vehicle is no longer available..." So tonight (12-3 a.m.), I just saved like 40 Jeeps, then I go to my saved vehicles to look at them, and the majority of them came up with that message!! I just spent several hours finding the vehicles I may be interested in, and now they're gone, but yet, I see them when I'm re-doing my search again. So frustrating!

This is one of, if not the buggiest apps I use on a regular basis. If you spend long enough browsing the app will inevitably crash or stop responding and need to be closed and re opened. If I accidentally hit the back button from my results it defaults to the home search screen but locks up 50% of the time. Currently it is not loading at all, it just stays in the home screen and never loads the search page. I have had similar experiences through multiple phones with multiple OS's.

Limited ability to narrow searches, very hard to get results. Example; no way to eliminate wreck/salvage vehicles. Any other app can eliminate vehicles without clear titles. Also very annoying is lack of accuracy for filters they do have. They don't always filter anything, showing vehicles with features that you didn't want just because they pay a premium listing fee. Was my premier car shopping choice now craigslist offers a better user experience. Just plain sad.

The new app LOOKS amazing. The interface is very easy on the eyes and easy on the system, completely different than the laggy, outdated versions of the past. But despite the new face lift, I prefer the old laggy one. With the old laggy one, if I wanted to look at vehicles with 6 and 8 cylinders simultaneously, just to rule out the 4 cylinder cars, I could do that. That's not the case with the new one. Search engine is not nearly as customizable. Very good new look, not as good of a service.

I have used Autotrader for years, both to buy and sell vehicles. This latest update... Makes the experience horrible! Quick note to Autotrader- This is how you lose people forever! There's a lot of competition out there, and if this isn't fixed soon, I'll just figure out what other thing works reasonably well for me. And once I figure that out, why ever come back.?

The app never applies filters, it lies when sorting vehicles, and it is filled with fake listings. Despite the filters available in the app, it never actually applies them. If you search for a 2012-2017 vehicle, it will populate the top results with new 2019 models, amd sprinkle 2018 and 2019 listings in the results. Also sorting by anything doesnt work - it always puts the entire set of sponsored listings first, then premium, and then basic. Dealers pay more for the higher listings.

The new version 4.0 loses a lot of the functionality and ease-of-use that previous versions had. Examples I ran into include no discernable way to login into one's account. I can't find a link to login anywhere. One would think a login link would appear on the landing page. Not anymore. Also, there is no way to share a link to a vehicle. At least none that I could find. I guess you figured no one could possibly be shopping for a car for someone else and need to share a link? Really?

Ever since the search bar function update the app has become. Unusable. The drop down menus from before were easy to navigate and a pleasure to use. The new search bar function doesn't work very well, and it's hard to find what you're looking for. It's also a hard search bar to use as far as clicking on it and typing in it. Please add an option to use the drop down menus again on the main screen. The worst joke is how the first screen says it's easier but then makes it much harder to find cars.

Log in doesn't work, logs you into an external browser, so this is essentially useless. Might as well just browse on the mobile website. I otherwise really like the app layout. It's just a shame I can't use it to save searches. Edit 1: "Autotrader, Inc. August 3, 2021 You can now save searches and vehicles without logging in or creating an account. Login is now available in the latest version (4.1) of the app. Tap the "More..." button and you will see login at the top of the screen. Once logged in, you will have access to both your previous and new saves and you will stay logged in. We hope this helps." This essentially reads as "yes, our app is broken, BUT it's not as broken as it could be. Also, that thing you just said doesn't work? Well it does work! Just do what you already did and things will be different!" Except that they're not. Nothing has changed. Here's the thing, y'all. You can only save so many searches when not logged in, and when you're looking for a car on a budget, you save everything that you can. I maxed out my saves in a matter of minutes. I should just be able to log in like normal (which I cannot, as I mentioned in the initial post). A more helpful response would be, "Thank you for bringing this to our attention. We'll actually just work on the thing you're concerned about rather than deflect and ignore your actual concern." Droppin' a star for that. You've been a household name for decades, guys. You can do better than this.