Reviews for AutoZone Auto Parts & Repair

this rewards program is a scam. It's one of those expiring rewards programs, so unless you are buying from them constantly, it's pointless. finally signed up in the app, and everything I purchased before had expired. expiring rewards programs are a SCAM. Don't waste your time and money.

Ok at best. When looking up parts, the list loads slowly. When you click on an item for info, then try to back out to the list, when there are 30 listings and you looked the 11th, instead of backing out to the 11th, you start over at the 1st. Very little vehicle info, specs, how-to. 20 year old domestic vehicle, I know which trans fluid and how much, but the app doesn't. No firing order or cylinder location. Excellent ideas, they're just poorly executed.

Terrible. The app crashes constantly. When no parts come up for your vehicle in a category, it brings you back to the main menu. When something is no longer available in your cart when you check out, it says the item is highlighted but it's not and you have to remove things one by one and try to check out until you figure it out; Then you have to find and add what you removed that was in stock. Also, be careful about what store you chose for pickup. I put a store in and it sent it to another.

Too many glitches. The layout of app is good, I like the point system, but tons of issues. It runs incredibly slow and if something you put in cart that shows "available for delivery" is actually not, it won't tell you what. I had to put in address and billing about 5 times before it finally worked and I had to systematically take one out of the 8 items I had to find out which item wouldn't deliver via mail.

FIX YOUR APP!!! - anytime you try to scroll through a long list of items it randomly jumps to the end of the list and does not allow you to scroll back up. I have found it easier to use the website for many tasks as opposed to the app. I also love how the app lists products that you can neither ship to home nor pick up in store... like, why even bother?

Well, the overall look is better. 2 things so far that i noticed. 1, every single time i open the App. A " No Server" window pops up on screen. 2, when i scroll down to the "Product Description". it starts glitching out. And the 3rd i just remembered was why can't i click on Product so i can zoom in for a better look.

App is nice for knowing which store has your part in stock. Great for when you need your parts today or a special tool, but Parts are almost always available for less elsewhere online. Sometimes by as much as half. I understand overhead and all, but it seems like price gouging at times. Still, it is a very handy app to get an idea of options you have for repairs. Repair guides can be a little hard to access on my phone, but work good on my PC.

When I added items in the cart with a promo code, the discount was reflected across all item. This was supposed to include free delivery. However, when I went to check out, the cart kept stating the delivery was max out, and wouldn't allow me to choose one delivery method, or even store pick up for all items. upon check out. I was charge over $12 for delivery and the promo discount was only applied to one item. Even in store, the manager wanted to argue over ad prices.

Their rewards are a sham. They will send you an email saying that there is one timeline to use it by and then cancel the 20$ credits sooner than is advertised, and if you reach out to customer service they'll be like "ooooh, sorry, I see how that could be frustrating, anyway right now we have a special deal where if you spend 100$ you get 20$ off, that's the same thing pretty much, just spend 100$ more than you already did to get that credit. Yeeeeeah". Never shopping here again.

Never in my life, after ordering thousands of items online have i ever experienced a merchant cancelling an order without notifying the customer at all. If youre placing an order, good luck because Autozone does not have accurate inventory management. So god forbid you order something you really need, and you want it by a certain date... Forget about it because they might cancel your order without telling you and say "oh, we don't have it" even though the item is STILL available on their site.

Literally went somewhere else because I cannot for the life of me place an order on this app. I have spent the last half error getting different totally irrelevant error messages as to why my order cannot be placed. I give up and will be shopping elsewhere. You can also order a part on Amazon and it will ARRIVE before the app is done loading.

Worthless!!! Every time I need an actual part and the app says it's in stock the store says they don't have it and then tries to sell me something else for almost double price. Great for car washing products and bait and switch. After years of buying from this company in one year the business has gone to the sewer and I'm done with it. Deleting my account and this app

I would recommend NOT using this app. I entered my vehicle, ordered a part, selected same day delivery and paid extra. Got a call 30 minutes later stating they didn't have the part in stock, even though the website said they did. The part arrived the next day but nobody delivered it, so I had to go an hour away to pick it up. Gave it to my mechanic and ITS THE WRONG PART!. I returned it but still haven't got my $25 dollar delivery charge back. Reached out to customer service and still haven't he

app deleted me.made me register for an account and now my rewards are gone, half my cars are no longer listed and who knows what kind of warranty damages have been done. it worked fine 2 days ago. today it made me sign in but wouldn't let me sign in, it said I had set up an account (I set my account up years ago) ,so I did and when I opened it up it was like a brand new account except about a 3rd of the cars in my saved vehicles reappeared but the rest were gone.

This app sucks. Maybe I don't want to create an account? The problem is you start by entering a vehicle and finding you part. OK up to now, you can't put it in the cart until you click the button to "get local pricing" which leads to store selection, OK, done. But then my vehicle info and part selection are gone. I will be shopping elsewhere and deleting this app.

It's nice to be able to look up parts. But I've tried multiple times to checkout online and the app tells me to double check the expiration date on my debit card. I'm looking right at it!? It will not update or let me finalize my purchase. Very frustrating when you're hoping to save time by ordering online for pickup and you spend more time confused and upset. Just to have to go into the store and find the parts yourself.

The app is crippled by a lack of filters. It won't let you filter by availability, so when you search it gives you tons of options that aren't available any where. Why list items that can't even be shipped to you? The app works well if you know the exact name of what you're looking for and it is a common item, but it is trash if you don't know the proper name of the item. It is also brings up irrelevant results way too often.

The app is great. all the items I have looked up that say are in stock has been in stock. waiting to see how the loyalty program is going to work as I buy more parts. I did a order with shipping cause they didnt have the items in stock. it took a long time for me to recieve them. that's why I left it a 4 star review. if shipping gets better u will update.

It's pretty good. When you input what kind of car you have, it will tell you if certain parts are compatible. It would be nice if there was a list making feature (unless I'm completely missing it). I've been adding things to my cart that I would like to pick up in the future but don't want or need to buy right now. Edit: Devs mentioned the save for later feature I hadn't noticed. I didnt see a save for later button when scrolling item, only in the cart, but is still useful. Changed to 5 stars.

Autozone is preventing customers from seeing order history!! I think it is their way to prevent customers from using the warranty on parts. I have been trying to access my order history on my account for over a year. I have used different seach engines, cleared cookies, used desktops and cell phones. I have used the app, Uninstalled and reinstalled app. The order history just will not work. You get a oooops, something went wrong when fetching orders. I have put in 40 requests, but no replies.