Is a great app when it decides to work. Unable to use 50% of the time due to internal errors. I am using the current update and it did not fix the issues. Update: 6 months have gone by and the app still sucks. It only works sometimes and all customer support will do is tell me to uninstall the app. What a joke!
This app sucks guys, seriously. You need to fix the functionality or remove it from the app store. It was great at first, and then seemed to fall apart like a house of cards. All my vehicle history is now gone, all my parts in my cart for multiple vehicles is gone, when I add parts to my cart, they don't show up & the quote total stays at $0. This app has awesome potential, but it's currently a dysfunctional mess.
very easy to use and understand
It's decent app. Definitely has a few glitches. Number 1 petpeve is NO COPY AND PASTE. Can't copy part numbers and such to add to invoices for fast and easy parts descriptions on customer invoices. Would be great if you guys fix this!
The app does not have every part available as if you looked them up online or called the store. Also it likes to show multiple copies of the order number in the history making you think you were charged multiple times. Once the app has an issue I can't keep using it because it'll be down a whole day
Very convenient for on the go ordering. However the vehicles list doesn't sync up with the desktop application. It doesn't seem like the app in the desktop a mirror image of each other. I would give five stars if the desktop in the app synced better.
Last update to this app, messed things up, from searching for parts to ordering parts, search bar will delete some of text, or not search properly. Cart problems, if parts are added it won't see them, go back and reorder and you will have 2 in cart. Please fix....
Absolutely worst app ever! Can never get logged in even though using correct password! Won't change vehicles or shows its changed but still looking up parts for last vehicle. Shows order went through only to show up and commercial says no orders from you. Inventory off, customer service argues with you! Oreillys app much better and cheaper for commercial/shops. EPIC fail for a HUGE company!
The app is great for on-the-go ordering and convenient when it's after hours and I need parts first thing in the morning. The greatest and best thing about this app is how much time and energy I gain back when I'm talking to my technicians in the garage, I can be ordering right there instead of taking down notes or trying to remember everything and then get to my computer and can't remember the year of the vehicle or licence plate.🥺 Only issue: Please update app to shop parts WITHOUT vehicle!
Same issue as with others vehicles not changing. Also, when you go to change vehicles, sometimes it won't show the year and hangs. The issue I've been having is orders not going through. I have had to go to the Internet site and order from there. Very frustrating when you have been waiting for parts only to find out the order didn't go through.
