The only reason I gave 4 stars was because of having to receive a code via text every time you sign into the app. That gets a little aggravating when you need to look at your balance really quick. Other than that, the ability to get an advance when needed has been a life saver […]
Reviews for B9: Cash Advance・Banking・Earn
← Back to B9: Cash Advance・Banking・Earn20 reviews
This app sucks! I got arrested free 30 day subscription, it’s almost been 3 weeks now and I’ve been trying to close my account and it won’t let me. I’ve written support 3 times now and they have still not closed my account. They are SCAMMING me, when I manually try to close my account […]
Would give 5 stars but their customer service seems to consistently confuse themselves on what the issue at hand is. Although their service is usually quick and in the end gets settled, it’s a bit time consuming because of the chat or email. Only service. Different agents will pick up throughout the process instead of […]
Yet another scummy financial app. I made the mistake of using a 3rd party to apply for a loan, and B9 somehow got ahold of my information, so I decided to check it out. You are required to set up direct deposit with them, which is not normally a requirement for loans, which is what […]
I haven’t even had a chance to use it because every time I go to search my employer it automatically logs me out of the app. I’ve tried uninstalling and reinstalling the app, I’ve tried contacting customer service for help and all I keep getting are emails and text messages saying “looks like you’re having […]
Not much of an experience so far. App won’t scan my ID always saying it’s to dark. I have tried every type of light possible. I have tried countless times, it just does not work. And I have been in contact with customer service. Talked to 4 different reps and they all say the same […]
Paying a ridiculous 8. Just so they can isolate some of my paycheck and cost me between 10-20 to send it over to my real bank. I thought app would have some good faith at least in taking a chunk out of each of my paychecks. PLUS I’m paying. Yet none. No choice for it. […]
There are fees for EVERYTHING. You even have to pay a monthly fee of $9.99 or more (depending on plan). There are fees for taking money off to another card (minimum of $2.50 depending on amount), fees for using the card to spend anywhere, fees to add money, etc etc. It’s totally not worth it. […]
This is the best app for getting advances as well as the easiest plus you unlock a higher limit with your next direct deposit. The reason for giving only 3 stars is because of the monthly plan that’s required along with its ridiculous price. Also, because B9 is not a bank, alot of companies either […]
Don’t use. Very misleading. Signed up for direct deposits because of the perks. Turns out you don’t even get them unless you want to pay for everything. Then on top of that, my check somehow got rejected or denied thru their direct deposit and I have to wait for a paper one to come in […]
Has bugs, I keep getting “something went wrong.” When trying to log it. That’s not a good feeling when trying to log into your account with your money in it. Please fix log in bug as well as the Advance glitch/bug I keep having to setup my direct deposit over and over. Really not a […]
This banking app is misleading and full of fees. Instead of helping you financially, it’s more like a burden to you financially. Your advance service sucks. You guys charge $19.99, that’s more than any other cash advance app, and you’re only giving me a cash advance of $75. That’s less than what Brigit, empower, and […]
As others said, they literally force you to sign up for a free trial for the paid service before you even find out if you will be able to use it. And they make you pay a fee to speak with customer service more quickly. Otherwise, you have to wait at least a day to […]
if I could do no stars and leave a review I would. I don’t like that once you’ve started the process and back out that you’re stuck making monthly payments, they’re gonna charge me at the end of this month for an app I don’t even use, nor used. I stopped mid application process, because […]
I just switched to B9, and I have to say that the customer service here is top-notch, and I’ve been really pleased with everything so far. I highly, highly recommend them!! Update: They are a ripoff that doesn’t send you your debit card but then charges you every time you use an external account to […]
I thought at first B9 would be different than other digital banking apps I’ve used. I was so wrong. I have direct deposit but still have to pay $19.99 a month for a “Premium” account. It’s premium for sure, but in the way of costing me more instead of saving me money. I pay the […]
This app has a few…intricacies…that are tough to swallow at first, such as added fees when sending money to cash app, and the tip option presenting itself twice, which comes off as a little tricky. But after using it for several months, it has grown on me. The app is quick to update your available […]
Previously raved about how nice this app was. when struggling with financial issues 2 years ago. Since then, the app has become such a struggle to use and navigate. I’m plagued by notifications involving switching direct deposit to redeem cash increases, despite already having B9 connected to my employer. The app is truly plagued by […]
You have to sign up for the monthly subscription if you want/need more than $50, set up direct deposit, and receive over $300/15 days to be eligible for any advance whatsoever, and the “tips” are removed from your advance right away after being selected. It’s not a terrible app otherwise. Wouldn’t be the app I’d […]
1 star, because when setting up the account, they don’t tell you that in order to get an advance, you have to move your direct deposit to their bank. It took me to sign into my work account, I assumed so it could see my timecard and allocate accordingly, but it was trying to change […]