Has always worked fine for me as a go-between wallet until recently, when it has started freezing up all the time. I've checked for any and all phone issues and all else seems well, but I can't be sure it's the app, since I assume most stuff like this is a software or settings conflict I'm locked out of fixing. Either way, I now need to restart it after about one minute of use, however I use it, so I can't get anywhere. I'll have to switch for this purpose.
Reviews for Base: formerly Coinbase Wallet
← Back to Base: formerly Coinbase WalletHave truly enjoyed collecting NFTs. I did not think that I would, but I do. If the app was not so glitchy, I would have rated 5 stars. For instance, I have not been able to log in for 3 days. Sometimes, your nft image will not show up and scam air drops that you can not delete or erase. Are just a few. All in all... I do like their dapp options, and collecting the art and drops has been fun.
Unhelpful customer service. Have been trying to convert crypto and there has been error every single time for months. Contacted customer service and tried all the suggested methods which did not work. They ignored my last couple messages (no reply at all), then closed my ticket. When I reported that this issue hasn't been resolved yet, they said the ticket has been closed and I need to create a new ticket. If I were you, I'd use another platform for crypto, which I'm planning on doing anyway.
I'm already an experienced investor and have traded on MANY platforms. AFTER you make several costly mistakes, and begin to understand how it all works; this app does exactly what is is supposed to do and does it very well. And, in most cases I have seen so far, it is cheaper or similar costs as other platforms. I like how easy it links to my bank. This is still my go-to when I convert to usd and "cash out" of other wallets.
It's a sub-par hot wallet option. The interface is inferior. You cannot add custom tokens by supplying contracts IDs. There is no rhyme or reason in the coin sorting. They do not display market price for coin so you can only see your total value and have to refer to other charts for unit prices. Their support is little to none so if you have an issue, good luck!
It's ridiculous, you transfer crypto in to trade and get charged fees. then it will not allow you to convert the crypto to buy. The gas fees that i've racked up to make a purchase is beyond upsetting and the app is annoying. To add to the previous maybe it was growing pains. That i didn't fully understand and i've come to use and enjoy the app . I embraced it and have completed some trades . I increased my rating overall but the last update is killing me. Need some help !!!!
Absolutely terrible. Interface looks simple, but it's not easy to navigate. The main problem is you can't actually DO anything. It's a money trap. You can buy crypto or transfer from other places, but the FEES are SOO high, you can't convert them to anything or send them out anywhere. Your coins are basically stuck. You have to pay a CRAZY amount to do the transfers. Stay away.
After the latest redesign, I stopped being able to pay for something by redirecting from another app. Eg: I want to buy a gift card in Bitrefill, click pay, and that used to show me a list of apps where I could pay for that, including the Coinbase wallet. Now it just doesn't show anymore, or I get redirected directly to some other wallet. It's like it stopped supporting payment links.
Your app has caused me to lose so much money. How can I rely on an app that gives me errors constantly? It feels like my money is held hostage on this app. I've lost out on so many opportunities due to these errors and delays. Customer support takes forever. Trades happen within seconds and minutes, these issues take days or weeks to address. I will be migrating to metamask and trustwallet. This has been a nightmare.
I like it, but I'm finding less and less reasons to use it these days. It's a convenient place to buy coins or tokens sometimes. When was the last learn and earn? I don't even remember. I don't even use the card rewards anymore because my credit card's rate is higher. Seems like they oversold themselves on gimmicks and are scrambling to cut back. The wallet is pretty lackluster, too.
Really having a terrible experience with this wallet, currently. Price data displays incorrectly for at least 2 coins in my wallet. It references the price of coins by their ticker instead of their contract, which is, for a company that is focused on crypto, absolutely unforgivable. Also, while Uniswap runs fine in any other browser, trying to use it through the wallet browser is like stepping back to 1990s dialup. Every click takes 10-30 seconds to register. FIX IT!
Totally a noob when it comes to crypto. Wanted to get in on the dips and purchase some alt's, however when I try to use my seed phrase to login to my wallet, it just stays in a perpetual loop of loading. It doesn't process anything and if I try to create a new wallet, it just does the same thing. Really disappointing because the longer I have to figure this out, the more opportunities I miss. Thought coinbase was one of the best Exchanges/Wallets, but this experience makes me think otherwise.
It's not worth the headache. For starters, the fees are ridiculous, and you can't do anything without having ethereum. I've made good earnings on cryptos that I've swapped into, but now I can not swap back out, it fails every time. On top of that, my current balance drastically changes while the crypto price stays the same. Finally, the conversion when swapping is almost never correct. Most of the time, it cuts what you should get in half or more. Crypto charts also have a big delay.
Good for what it is. Works well - but a few suggestions. Would love to see what the crypto was worth when I sent it to the wallet and how much it is worth at the current time. Would like the ability to use dark mode in the app. The white is killer on my eyes. For some reason it will show the names and a box above the name of the NFTs I own, but does not show the actual image. Just gives me a stock picture in a frame and won't load the actual image.
My biggest gripe is that the value for each token freezes and there's no way to refresh except to sign out and restore your wallet. It's not occasional, this is pretty much constant. The grand total seems to be accurate. To see the actual value of a given coin, I have to hit "send", select the coin and hit "max". Considering the purpose of this app, one would think displaying accurate values would be, maybe at the top of the list of things to get right. Is that too much to ask?
From the looks of previous reviews, others are experiencing the same issues I have. The main setback is the price not updating, not just in real time, but for days it will sit there frozen while other platforms show the prices of my coins/tokens moving. The next setback would be that it does not maintain/show the price average for the coins/tokens I have purchased. I hope you guys level up soon. Thanks.
I have been using CB wallet for a while and never had any issues. Within the past week, I somehow have lost the ability to send bitcoin. Customer service has just been a merry-go-round of automated responses usually focused on my own trouble shooting. There is nothing else I can do on my end. Besides that, the UI is nice and clean, they offer decent news articles, and are usually updated with current price changes. Unfortunately, you can't access or utilize your crypto.
Pretty mediocre. "something went wrong" error happens a lot when trying to send. Sometimes random, sometimes because the balance can't cover the hilariously high network fee (which cannot be adjusted even though other apps let you freely do that). You'll have to guess that is the error reason. It supports tons of different coins, but fails at fundamentals and sometimes charges insane gas fees (and doesn't let you change them on many popular coins).
It is easy to use, which is nice, but it has a few bugs. If you buy a coin that has a 4% sell tax or higher, you cannot sell that coin because when you change the slippage to higher than 3% it reverts you back to the asset page, or the smart contract fails and you are forced to pay the network fee. This has cost me thousands of dollars and I'm sure other people much more. I don't think this wallet should have launched with such a crucial flaw. Also, some coin balances don't update.
I'm an elementary user, but my experience with coinbase wallet is bad. Charges at every turn, unclear instructions, hard to find things in the app, overall bad. To top it off, the support is non-existant. Even the free quest rewards are bad in that you have to buy whatever it is close to the same amount as the reward, but you also have to pay all the transfer fees.