Reviews for Beyond Menu – Food Delivery

Easy to use ordering from a moderate variety of nearby restaurants. Food always arrives hot and in a very timely manner. (Often earlier than I expected.) I use Beyond Menu more frequently than any of the other restaurant delivery apps. Even my 93 year old mother who is an absolute luddite is able to use Beyond Menu despite her having senile dementia and no experience at all with cell phones. I highly recommend this app for all of the above reasons and a few more!

The menu looks nice and the restaurants look good, but it seems to be claiming places will deliver when they won't, which really undermines the whole thing. I gave my address, selected a restaurant, added food, went to check out, and _then_ they said they don't deliver to my address after all. So I left to look elsewhere. Twenty minutes later, I got a notification taunting me with “You left some food in the cart! Tap here to satisfy your hunger.” OK for menu, useless for delivery.

Just had a terrible experience with this service. When checking on order, needed to call restaurant 6 times before picked up. Was told food would not be delivered until 100 minutes after order. Called Beyond Menu to also check and was told I would get a call back that I never received. Phoned BM back and cancelled order. They called back a half hour later and offered excuses. Really poor customer service all around. Will not be using Beyond Menu in the future.

Pretty good service. Mainly Asian food, but that is no problem for us. Only issue I have had is when you go to order and the place isn't open yet(it doesn't tell you until after you have your order decided but if they fix that I will change it to a 5 star). But MUCH better delivery fees than all the other apps. It was $2 today, and no service charge!

I Googled a local restaurant for their menu. When I clicked their website, this was advertised as their app. When I made an order, my card was charged but at the restaurant, they had no history of my order and the charge on my card was returned. This "app" advertises as though it's associated with the restaurant but it has not been verified, not accepted and is deceptive. It should not present as though it is associated or allow people to make orders when it can't actually put orders in.

I love using this app, but apparently it cannot figure out what time it is. I tried placing a lunch order at my favorite Chinese place at 2:30 pm (discounted lunch served from 11-3), and I kept getting an error message saying the option was only available between 11 and 3. The last time I checked 2:30 falls between 11 and 3. Then I switched it to the dinner option which is considerably more only to be told that option wasn't available until 3pm. What kind of Dr. Who universe does this app run in!? I shouldn't have to pay more because the app can't tell time. Edit: I have contacted beyond menu directly and have received no answer or fix for the above mentioned time issue. I have dropped my rating to one star and will be deleting the app. It is not worth it. They obviously do not care about customer retention.

Good app to use to order delivery. My favorite Chinese place utilizes this service and it's been great. My only warning is be careful you are choosing the right restaurant in the right town. I once ordered from a restaurant with the same name in Cleveland, OH (I had traveled to Ohio but my phone still thought I was in the vicinity - the GPS hadn't switched back) so that was a nightmare getting calls from the wrong place. oops.

I actually like the way the app works, but I would like to be able to see which restaurants are supported in my area. As far as I can tell, only 4 restaurants in my area use the app, and I would like to see some search OPTIONS (like adjustable distance, zip code, genre). If the app really only has 4 restaurant subscribers in all of the Rochester NY area, then my rating is too high.

With a little hunting and pecking, you can get anything and do anything that the PC app does. Very nice if you order from the same place, let's you store and select previous addresses. But, I couldn't login to my account with my phone because of screwy way they do security. It must be keeping more customers away than the supposed nefarious ppl it's meant to keep out.

Works reliably, menu options are easy to use, and quantities, options, and special requests are available everywhere you'd need them. I entered my entire order without being logged in to my account (acct is not a requirement btw), but even after having to bounce out to reset my password in a browser, I was still able to successfully carry on and finish the order. Seems as if not all apps handle that as well.