Reviews for Beyond Menu - Food Delivery

Easy to use ordering from a moderate variety of nearby restaurants. Food always arrives hot and in a very timely manner. (Often earlier than I expected.) I use Beyond Menu more frequently than any of the other restaurant delivery apps. Even my 93 year old mother who is an absolute luddite is able to use […]

The menu looks nice and the restaurants look good, but it seems to be claiming places will deliver when they won’t, which really undermines the whole thing. I gave my address, selected a restaurant, added food, went to check out, and _then_ they said they don’t deliver to my address after all. So I left […]

Just had a terrible experience with this service. When checking on order, needed to call restaurant 6 times before picked up. Was told food would not be delivered until 100 minutes after order. Called Beyond Menu to also check and was told I would get a call back that I never received. Phoned BM back […]

Pretty good service. Mainly Asian food, but that is no problem for us. Only issue I have had is when you go to order and the place isn’t open yet(it doesn’t tell you until after you have your order decided but if they fix that I will change it to a 5 star). But MUCH […]

I Googled a local restaurant for their menu. When I clicked their website, this was advertised as their app. When I made an order, my card was charged but at the restaurant, they had no history of my order and the charge on my card was returned. This “app” advertises as though it’s associated with […]

I love using this app, but apparently it cannot figure out what time it is. I tried placing a lunch order at my favorite Chinese place at 2:30 pm (discounted lunch served from 11-3), and I kept getting an error message saying the option was only available between 11 and 3. The last time I […]

Good app to use to order delivery. My favorite Chinese place utilizes this service and it’s been great. My only warning is be careful you are choosing the right restaurant in the right town. I once ordered from a restaurant with the same name in Cleveland, OH (I had traveled to Ohio but my phone […]

I actually like the way the app works, but I would like to be able to see which restaurants are supported in my area. As far as I can tell, only 4 restaurants in my area use the app, and I would like to see some search OPTIONS (like adjustable distance, zip code, genre). If […]

With a little hunting and pecking, you can get anything and do anything that the PC app does. Very nice if you order from the same place, let’s you store and select previous addresses. But, I couldn’t login to my account with my phone because of screwy way they do security. It must be keeping […]

Works reliably, menu options are easy to use, and quantities, options, and special requests are available everywhere you’d need them. I entered my entire order without being logged in to my account (acct is not a requirement btw), but even after having to bounce out to reset my password in a browser, I was still […]

I placed an order with Beyond Menu. When I went to pick up my meal the restaurant was not open. Besides not having lunch, I had already been charged for my food by Beyond Menu. I contacted them through the payment issues link. This morning my money was refunded, however right after, they charged me […]

Don’t use this app. Call restaurant instead. Arrived at the restaurant, order wasn’t received, so I reordered. Order from app received 40 mins. after my order was ready. Good thing I hadn’t paid yet or else I would have had to ask for a refund. Restaurant didn’t like working with this app. I overheard two […]

Well… I’ve used this app for several years now and figured it’s time to review it. I have yet to find a single thing wrong with it. In fact, it’s actually my favorite app for ordering food. The user interface is well done and makes it extremely easy to order food. I have had instances […]

Every time I try to place an order, I can’t add my credit card information, so cash is only option. I’ve tried to contact the developer but haven’t gotten any reply. Fortunately, I can phone the restaurant directly and can use my card. I’m giving them one last chance and if the experience is unsatisfactory, […]

3rd try, failed each attempt. Great appearance, clear menu…then sends me in security purgatory, saying it’s all correct, but not accepting my order. Called Bamboo directly; efficient, pleasant and they actually put in the order on first try! 🌻 Addendum, as another reviewer noted, 10 minutes after the app would not put through my order, […]

Zero customer support. My credit cards stopped working in-app. They worked elsewhere, but not here. I called multiple times to resolve the issue and they were no help. I tried re-entering my card and address info. On the last call, without offering any possible solutions the representative said “just sign up with a different email […]

Easy to use, easy to order, lots of great restaurant choices, and the ability to pay with PayPal makes it super quick to check out. I also love the fact that you can put a comment on each item of the order. But more than anything, every time I place an order I get a […]

3 stars is average/expected service. I am rating this app at one star due to containing misleading information. At the start of placing an order the app lists a $15 minimum order and a $4 delivery fee. At checkout this delivery fee is raised to $6 regardless of whether my order is $18 or $33 […]

Menu between two restaurants was mixed up, so when I called the restaurant listed on my order (in the app), they didn’t have it, but told me this other restaurant did. The restaurants connected and got me my order. They went above and beyond to connect when they didn’t have to. I’ll order directly and […]

Easy to spend money but restauraunts hide their options. I want soda but it doesn’t tell me if they have Coke, Pepsi, Dr. Pepper, or what. I don’t see “combo” when searching for Szechuan so I don’t even know combo is an option (AND LESS EXPENSIVE). Plus they’re often updating for seemingly no reason except […]