Was this tested before it was released? Making an appointment is difficult, errors pop up; Logging in is a pain in the butt, no fingerprint or automatic login. Sometime app says credentials are wrong when I know they are not. Promotion notifications do not have a code for employee to put in the computer, so […]
Reviews for BioLife Plasma Services
β Back to BioLife Plasma Services20 reviews
Update due to new version: Somehow you managed to make the app worse. I agree with the other recent reviews. It is beyond me how a medical company is not able to get their online presence together – over the span of several years. Most basement startups do better than this. One good thing – […]
The app is the same as online, it lets me put all my info in, then says technical difficulties try again later. Everything i have entered is correct etc. Online and the app has been doing this for months. I don’t want to waste gas going there just to sign up and go home. This […]
I got a notification asking me to update so I did. Then I had to enter verification number that was sent to my email. By the time I went to my email, scrolled to find the number, wrote it down, and went BACK to enter it, the time had expired. This happened 3 times and […]
The update is awful. Any time I want to log in I have to reset the password because for some stupid reason it won’t take it. Another thing is that the donation center I usually go to has changed to another, which is an 1 and half away . You can’t even change the donation […]
3 stars because ever since one of the last updates, the app makes you sign in EVERY time. The touch ID is cool and all, but I don’t use my fingerprint for anything on my phone. It would be much better if it remembered my login info and I could go from there. I’d almost […]
This update in March 2021 is horrible. It doesn’t save our info so we have to log in everytime. Also for logging in,, it doesn’t ever work the first time,, I have to close out again and go back into it and redo my name and pw. Super annoying. I cannot reschedule appointments as it […]
Crashes repeatedly. Unable to login for over a week now. I schedule most appointments but never necessary. They always have staff available. I use the app for debit/credit card balance info and promotion status. The staff at bio are wonderful. Upper management and company are running a profit center. It’s ALL about the money. But, […]
I used to love the app. It was easy to maneuver and login to and stay logged in. But since the update it is a pain to login since you have to re-login every single time (and you typically have to completely close the app 90% of the time after opening it to reboot it […]
This app has not worked at all in 2 days for me. I can’t get in and if I do it keeps telling me to “retry” because the calendar won’t load and it won’t show me a balance. I’ve installed/uninstalled it 3 times in these 2 days. Extremely frustrating. It’s been like this on and […]
Every time I try to log in, I have to have a ”’one-time”’ authentication code sent to my email and enter it before being able to log in. Checking the ‘remember me’ box does nothing. The app logs you out every time you close it, so I’ve had to have a code sent multiple times […]
Too many inconveniences in the new app. It told me to update my app but I had to uninstall and then start over because “update” did nothing. Tired of having to log in every time, even if I don’t log out or just accidentally back out. Also, it’s a pain to schedule my appointments because […]
The new update that requires you to enter a pass code sent to your email when you log in every. Single. Time. It is the worst “feature” this app has ever had, it makes it take 3x as long to log in and the email doesn’t send everytime, so then you have to refresh or […]
While I haven’t read the other most current reviews completely, the gist seems to be a consensus from everyone and I agree. I didn’t have any problems with the app until this last update. Now, my balance is often unavailable, I keep getting an error when trying to schedule an appointment, something about API, or […]
This app is great . . . when it works. Much of the time it is hot garbage. Currently it won’t let me connect to my account without retrying to log in at least twice. There is also no way of contacting support outside of a negative review in the Play Store. Update: Still no […]
The app itself is fine, does what it needs to do. has issues on occasion force closing and what not but all in all alright. biolife as a company is the issue, mainly the debit cards. I donated yesterday evening and here the following morning I’ve still not been paid. apparently the whole system crashed. […]
it is okay to make appointments but the app crashes and you have to close it a few times before I can log back in. the app will freeze before you can get to the log in screen. I had an appointment today and the first thing I got was, “the facility is closed, you […]
First off, Biolife has always been amazing. Great place to donate. My 1 star rating is because I went to use my card and it has a zero balance even though I still had funds on the card. The card even says on it “funds do not expire”. Apparently there is a loophole to this. […]
The BioLife in Denton is wonderful, everyone is so nice. My 2 star rating is for the app. It’s constantly glitching, closing, and having all kinds of issues. The idea of the app is very convenient but it only works maybe 50% of the time. EDIT: 6 years later and this review still holds true […]
Basically, the same experiences as many of the other reviews. As a company, I think the employees are really trying to make it as comfortable and efficient as possible, and I really appreciate that; however, the app is absolutely pathetic. The app is slow, crashes, it’s sometimes difficult to set an appointment or to cancel/reschedule […]