Reviews for Blaze Pizza

Automatic tipping on a pick-up order? No thanks, I won't be using this app for any orders. Maybe scanning at check-out only. This app is actually great, functionally, but it's not worth the tipping scam. I don't want to tip before I've even set foot in the restaurant. Do the in-store employees even get that money anyway? Who's to say.

Works okay until it doesn't, for some reason I can no longer add flames at all. It just keeps saying it cant add them because the system doesn't see the ticket. Then after a few days says they cant be added. Has done this a few times. When it did work, it was great, but now it no longer works, I cant even get rewards. It's just wasting space on my phone.

The store can't sell me gift cards over $25, so I brought a few gift cards. I entered them on the app and now I have a few dollars balances on each. I can't combine the balances to pay online, so I can't order via the app, even though I have enough money to pay. Now all my giftcards with balances are gone from the app after they upgraded. I can't get help via the app, because help is not working. It's not letting me create new topic, it just goes blank.

UPDATE: It looks like all my missing reward points showed up after this update. I used the app for another purchase and it worked pretty smoothly. I tried to invite a friend, and it said my invite code "has already been used," which seems broken. I was able to use my reward with no problem. Also kinda weird that it takes up to an hour for rewards to show up on your account.

Update: Per link provided by developer, I was able to access my account on the website (but it should have not been so difficult in the 1st place). However, now that I've accessed my account, I do not see my QR code to scan at the restaurant, as I've been doing. Tired of all these sites/apps wanting to store your credit card info; I use cash! Never used the app, already have too many apps on my phone; now, can no longer access my account on the website!! Horrible!

Used to be an easy to use app, but like many have mentioned, you can't scan in store for points anymore. You either have to take a picture of the receipt or add your card. I don't trust that, and if I pay with cash, I still have to get a receipt. Then, it force closes a lot. I don't even bother with it a lot. Everyone's gotten greedy, and inflation isn't as much to blame as we think.

This app did not work as intended at all. Couldn't log in to my account, constantly restarted. Not worth downloading. Update: I didn't say I lost my points, what I said was I couldn't log into my account. It just goes in a constant loop from the login page to the security website and back without actually logging you in. I can log in on your website just fine, it's the app that's not working right.

The new app is horrid. it doesn't remember preset settings, and requiring a card to get access the rewards with the only other option being adding them manually is wild. It was once scan and go with ease of point redemption. Why make more hoops? To get cards registered on the app. Anti-consumer friendly practices.

New app sucks. Can't see the menu on the left side, they're farming your credit card purchase history to sell your data and cause of that you can't check out with just a giftcard. Can't use multiple giftcards at once either. Overall just comes off as a pathetic data grab, focus on making and selling pizza. Before you go out of business.

This app was just redone and its still lame. There needs to be updates from the location on items that are out of stock. Why was I allowed to order certain items that they don't have? Tonight I paid extra for things I didn't get because they "ran out". I'm done with Blaze online ordering. If I come back I'll just order in person.

after an update, I lost all my points, but the blaze customer service team put in the effort and got my points back, so that's a great positive. unfortunately, the app itself is a lot harder to navigate than it used to be. and one complaint I have is that you are not able to use a Discover card for the automatic point system. but over all, I still love their pizza, and the costumer service was great.

horrible app. The old app worked great, but two weeks ago I was locked out for no reason. I downloaded the new app version and LOST all my points. I used an app coupon for $10 off of a $30 order and I was not given credit for the $20 I spent. I uploaded a photo of the receipt AND contacted customer service a week ago and it's been nothing but crickets. I'm not eating at Blaze again. They don't care about their customers AT ALL.

Wow, they managed to take a simple experience for rewards (scan a code) and completely mess it up. Let's not even go into how bad the transition to the new rewards system is. It should have just been automatic. They want me to register a credit card with their system in order to get rewards?!? Ridiculous. People don't want to share all that information. Uploading a receipt photo is painful. Fire your tech team and find one that isn't consumer hostile.

used to be absolutely amazing to use. now, don't even waste your time. I had to call to order a pizza at a local blaze that I've been ordering at for over 5 years! That's how terrible the app is. Why can't companies see that you don't change what just works. People like reliability, like scanning your receipt, reward systems that actually work, or just signing in with a password, instead of that email sign in, registering your credit card or errors that tell you something mysterious is wrong.

They now require you to have a credit card stored in their app in order to automatically collect rewards. Otherwise, you have to enter them manually from receipts. I don't store my cc info on any app, so when they're hacked, cause it happens, I don't have to worry about my cars stolen. I don't like this requirement. The rest of the app is okay.

took away the ability to scan a QR code for rewards. Requires a credit card in order to earn points, or the tedious task of scanning a receipt and also entering all the information in it that you just scanned. God forbid the cashier forgets to print your receipt during the transaction because the reprinted one doesn't work. Also really hard to find the transaction history for in store purchases and points earned for that transaction. You would think it would be under "order history" but nope.

Used to be able to choose as many toppings as I want. Now I'm limited to 7 even though prices have gone way up. Used to be the best place to get pizza, it's upsetting that now they're limiting your options when you pay more than ever for a pizza. That's what Blaze used to be about, it was get what you want for one price. Used to be a huge fan and now they've lost loyal customers because of corporate greed.

Doesn't recognize your location, so it's easy to accidentally order from a completely different location in your state. When I realized my mistake, it was too late & got charged for an order too far away to pick up. This is the worst food app. I have ever used. My husband tried to put an order through at the correct location, and it wasn't working correctly.

The updated app stinks. I couldn't find where to scan the barcode in the app to earn rewards. It looks like they want you to store your credit card in the app. I dint feel comfortable with that. The other option is to manually scan the receipt in. The new app is hard to navigate and find things. The old app was more user friendly and easier to use. I might have to uninstall the new app and download the old version and not update it.

It took me way too long to place a simple delivery order. First, my card was declined because the instructions I included for the order exceeded a character limit that was not provided. Second, I can't remove or edit payment cards even if they're old accounts or the information is wrong, such as the billing zip. Third, the store locator feature did not accept the city or zip code I entered, so I had to guess at which location would be closest to the delivery address.