Reviews for Blue Shield of California

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20 reviews

Review by John Wenger
β˜…β˜†β˜†β˜†β˜† (1/5) June 30, 2021

The app is broken. Nobody even quality tested this. To change one’s password one must first enter their date of birth, but there’s no way to set the year without going back one month at a time, which is very tedious since I’m in my seventies. That’s 12 clicks per year for 70 years, which […]

Review by Jordyn Thompson
β˜…β˜…β˜†β˜†β˜† (2/5) April 17, 2021

Not sure if it’s the app or not but been trying to reset my password for the last month to get access as I need a new one. Every time it says it’s having technical issues, even called and spoke with a representative to get it figured out on their end. Still doesn’t work, so […]

Review by Lori McMillon
β˜…β˜…β˜…β˜†β˜† (3/5) May 14, 2025

has glitches and doesn’t open certain kinks correctly where you are able to see in certain blank fields or entering and changing passwords.

Review by Drina Cantin
β˜…β˜†β˜†β˜†β˜† (1/5) August 8, 2025

I can’t log in it’s taking me in circles and won’t let me sign. The first time I signed in it said my password expired I had to make a new one. every time I clicked a box, the current password the whole screen would blink not letting me type, then stop and I let […]

Review by Avianus
β˜…β˜†β˜†β˜†β˜† (1/5) August 30, 2025

what is the point of this stupid app if you can no longer pay the bill on it and it redirects to the website, which doesnt work well at all with phones

Review by Linda Erickson
β˜…β˜…β˜…β˜…β˜† (4/5) April 28, 2025

Great health ins. Great and useful customer service usually. Great for senior plans. compared to others, they have more options in plans than most. 4 stars because getting referrals, can be discouraging. sometimes getting wrong info on a doctor , because they don’t update they’re lists enough. I’m the one that usually does the researching […]

Review by Barrett Hill
β˜…β˜…β˜†β˜†β˜† (2/5) October 5, 2025

limited functions, directs to website for basic functions

Review by J M
β˜…β˜†β˜†β˜†β˜† (1/5) October 10, 2025

just did an update now, and it will not open. It goes right back out of the app

Review by Pablo Croissier
β˜…β˜†β˜†β˜†β˜† (1/5) October 8, 2025

really buggy. cant remember a login. and the data about urgent care providers is not correct

Review by Julie Heath
β˜…β˜†β˜†β˜†β˜† (1/5) October 10, 2025

updated. won’t open. uninstalled. reinstalled. won’t open. garbage update.

Review by Edgar Friendly
β˜…β˜†β˜†β˜†β˜† (1/5) June 6, 2025

Registered my account but the site is very buggy and will not complete my registration. Verification email never arrived and had to open an IT ticket to get my account verified. It will take 48 hours and I can’t get make a doctor’s appointment until it’s fixed. Absolutely terrible.

Review by Deb Romero
β˜…β˜†β˜†β˜†β˜† (1/5) October 2, 2025

I can’t get it to open at all. I took the app off and put it back on again. still won’t open. deleting again.

Review by ryan johnson
β˜…β˜…β˜†β˜†β˜† (2/5) September 2, 2025

great when it works. It never opens. always comes up saying it is under maintenance. my wife can open it on apple but on my android im having no luck.

Review by Jay
β˜…β˜†β˜†β˜†β˜† (1/5) August 13, 2025

wont verify email. the screen stays loading and when i try to click the link again, it sends another and does the same thing. why is it that insurance makes these things IMPOSSIBLE? 😀

Review by Karl Strube
β˜…β˜†β˜†β˜†β˜† (1/5) August 24, 2025

trying to request teladoc through the blue shield app. the app is glitching and not letting me accept the privacy practices, So I cannot proceed to get an appointment. I’ve reinstalled the app and my phone, no change.

Review by Kaitlyn Thomas
β˜…β˜†β˜†β˜†β˜† (1/5) September 5, 2025

hasn’t worked in weeks, the actual app doesnt open and won’t let you login. says they’re doing maintenence. for weeks? ridiculous literally have photos for reference. would give zero if I could

Review by Huzefa Ghadiali
β˜…β˜†β˜†β˜†β˜† (1/5) September 3, 2025

I’m trying to login to the app for the last 2 days and it keeps showing not available due to maintenance. Maintenance has to be done at night not in the morning. Also worse customer service.

Review by Dani Lopez
β˜…β˜†β˜†β˜†β˜† (1/5) September 29, 2025

App doesn’t work. The dimensions are all wrong, can’t click on buttons because they are almost outside the screen. Can’t consent to their waivers because of bugs. I gave up trying to set up an appointment

Review by Jarret Jeter
β˜…β˜†β˜†β˜†β˜† (1/5) November 19, 2024

Searching for doctors/clinics/urgent care is tedious because many of the ones listed do not have up-to-date information in the app. I will call a doctor or clinic, only for them to tell me that they don’t accept my IPA or are no longer accepting new patients (when the app said that they were). Sometimes the […]

Review by Jessica Tsuei
β˜…β˜†β˜†β˜†β˜† (1/5) September 7, 2025

It’s probably one of the buggiest apps I’ve used in a long time. Once you leave the app to look up some information, it doesn’t log you out, but all your details will show up as Null Null. what’s the “fix”? you will need to log out and log back in EVERY SINGLE TIME or […]