After years of no issues at all, for the last few months the app locks me out of my account every couple of days. I’m on my 7th password and have to call in to get it unlocked because I’m not charging it anymore. The phone reps tell me I’m entering the password incorrectly even […]
Reviews for BMO Digital Banking
โ Back to BMO Digital Banking20 reviews
This has been an unhelpful app. We were so happy with Bank of the West. This app crashes and/or doesn’t recognize my login. When I call for help, they suggest Uninstalling the app and then re-installing. I think I have done that 4 times now and simply use the web browser. However, without the app, […]
The notifications feature isn’t working again. So your account can be emptied out, and you won’t know until you think to log in just to check. Waiting for them to do an investigation does you a disservice. That that’s 7 – 10 business days, and an excessive amount of time to call creditors to tell […]
Since starting the digital banking with BMO my wife and I have had nothing but problems with the app. Constantly having to get codes sent to the only device used for signing in. Getting notifications from the app is spotty at best. Having to constantly delete and re-download the app just to be able to […]
They are the worst bank ever. Even if you have preferences set to decline overdraft charges, they will still let autopay charges go through. Then customer support is useless and won’t remove the overdraft fee for the transaction you did not authorize. Also if you have any loans through them, you can’t change autopay status […]
I love banking with BMO and the new app is great, when it’s working. It seems like every time I try to use the app, it’s down for maintenance. Even BMO online banking on the computer is a hassle. Every time I go on the app or computer to access accounts, the online banking is […]
Its nice to see bmo attempting to do more with their mobile banking as theyve lagged behind for a while now. That said, the functionality and usability to this app is inferior to that of my Chase app. For somthing so “hyped” by them, their release is a big failure in my opinion. BMO has […]
The app alone has me ready to leave BMO in total. 2nd generation customer, but my loyalty has been chipped away at by this frustrating and awful app. It’s a bit outdated, but it’s bigger issue is not recognizing login info. Have had to call any time I want to access the mobile app once, […]
App used to work fine, but now it takes forever to even get to the login page, let alone my bank account. Makes it difficult for me to pay my credit card bills, which shouldn’t take longer than 3 minutes. Edit: I originally rating this app two stars, but I actually decided to rate it […]
When I go to transfer money, it gives me an error. When I click on the Zelle transfer feature (which I already had set up in the old app), it gives me a different error and to check my email and phone number in contact preferences. I checked my email and phone and surprise! They’re […]
It was better when it was bank of the west. They should have kept BOW as subsidiary. There was nothing wrong with it. This transition to bmo banking is frustrating. They indicate I could log in using the same login. However, it is not recognized. It says user is not found and does not match […]
I find it so Stupid that your app or credit card doesn’t allow to cancel or edit a payment! Every other bank app allows it! But with this Bank you need to jump through hoops, pick up the phone and call them only for them to tell you they can’t see it nor help you?! […]
Such a frustrating bank app. Fingerprint doesn’t work. Doesn’t accept the current password and asks you to change the password daily. Can rarely log in to check my account. It is absolutely aggravating to put in the correct password and be told it’s not right, and you need to change the password, and it tells […]
Terrible waste of time. Every time I log in, I need to put in all the info even though it has a button to save your username info (which it never saves it). On that sign in page its showing me I’ve not signed up for snapshot yet. I sign in and locate that, then […]
I’m updating this review to highlight problems 3 years into my experience with this bank. Do not use them. They will cancel investment transactions, and make your cash unusable with illiquidity. This app is only good for looking at a number, and nothing else. You cannot even get your money back from them except to […]
Bank of the West was amazing compared to BMO. If I could give 0 stars I would. BMO has completely separated their Business Credit cards almost entirely from the app. You can’t make payments on your card from the app. You have to go to a separate website to view activity or make a payment […]
If I could give this app a negative amount of stars I would. I’ve had nothing but problems. Everytime I log in I’m prompted to get a code sent by text or email, Everytime I copy the code and go to enter it in the app, the app resets and prompts me for another code. […]
Have been using this app for around 2 years now, good for a quick check of my balance. However, since I’ve downloaded the app, I have not been able to open extra controls, i.e. Debit Card, extrenal webpages in-app, etc. Opens up a blank webpage every time. I have to call Cust. Serv. every time […]
Chase bank has an easy option within the app to report a lost or stolen credit card. This app directs me to a number to call, and when I call it makes me enter my credit card number just to talk to a real person. I don’t have my credit card number because its lost. […]
It’s been 4 days and I still can’t log in. Tells me to use the “new app” which is what i had just with a different name. I try to put in my info and it tells me it’s incorrect. I’ve been banking with this bank since I was a child when it was M&I. […]