Great app and services. But at times when prices are up doesn't match the prices the customers pay. I get R20 sometimes less but on the app show high rates. and when looking at trip distance and the price so unfair. but in your app and other services are great
The fare is too low and commission getting higher. The app should specific about carryon luggages. i found many times that passengers come with many large luggages but call "Basic" mode, very unfair. the developer should mention about it in each drive type. By soon more drivers will quit the app.
the new display of theme in terms of customer requesting for a raid is really good, but showing street on both addresses without showing the particular name of the place for the drop up,I don't think is okay because not all raider know placeses with only the name of the street even me,not all streets I know the name. thanks so much for the good work.
Please make it in a way where you can select which ride you want instead of not accepting a ride and your Driver score goes down (Like Uber). There is no need for a driver score. Some Drivers have some agendas around a specific time and wouldn't like to go too far out of town but with your Driver score in place, whenever they do not accept a ride it goes down. Please fix it.
it would be great if you gave drivers the option to set areas they don't want to go to and they just don't get requests for those areas and to also maybe set trip distance limits. For instance if someone prefers short trips they can set it to prioritize short trips.
At first, I gave this app 5 stars but I had to change that because of certain features they added which now make the app so so annoying. For instance, the driver score they added is like a punishment to the driver. The driver is punished when a rider cancels a ride. At least give 1 minute for the driver to move and if he doesn't then you can reduce the driver's score. The drivers do not know where they are going until they start the trip. Also, Bolt allows rides to places wherbolt does not work.
The Bolt driver is no longer reliable. Their frequent and unreasonable suspension of drivers is overwhelming. Once a passenger claims that you requested an offline trip, they instantly block you without verifying the truth. Some passengers may not know the correct option to select when canceling an order. This practice has resulted in the termination of many drivers, but ultimately, the loss affects them as well.
The best driver app among the rest, I can't manage to hit my daily target without this driver app. The only thing I have a problem with, is the driver score rating system. Kindly do some about it, I propose the score to drop only if the driver reject the request, but not the client. Some clients cancel the request when you are already waiting at the pick up point, while others cancel when you are driving to the pick up point. And all these affects the driver score. Kindly do something about it.
You need to put back the feature that allows drivers to put the amount collected because sometimes riders dont pay full amount,sometimes they pay more and sometimes they dont pay at all ,so with your app now ,in the case where rider dong pay ,drivers still pay you comission of the money they didnt get,,and pricing is too bad now,fuel have gone too expensive now,please re-visit the pricing
Wish I can rate 0 star every day, earlier before now if a ride is not accepted, status goes offline, now it sucks. I was in a red zone but needed to go offline for personal work, request kept buzzing without opportunity to go offline. Before I knew what was happening my acceptance rate dropped drastically.. thanks to indrive saving the day with it's flexibility, plus why should my score go down for uncontrollable, waited for over 30 minutes and rider canceling the ride. mehn!! I'm pained.
