Reviews for Booksy for Customers

bs. the app is great with locating sites. The new cancelation is bs. The app let me start booking at one time. told me that the time was no longer available but still booked it when I moved to the new day and rebooked for a correct time that was available. I was locked in […]

I cannot log in anymore. I have a new phone, I’ve downloaded the app and logged in via Facebook but I’m being asked to enter my phone number for a OTP. The OTP never sends, I never recieve it. The app is completely broken for me.

John’s deep tissue massage was fantastic, got rid of aches and pain’s in the back, and worked on knots that I’ve had for a long time in my neck, a better range of movement already after only 1 session. Would definitely recommend.

I had a great experience at this barbershop. Nate cut my hair and did an amazing job – the fade is fire and super sharp. The whole crew (Kris, Johnny, and Nate) are friendly and make you feel welcome. The shop is really clean, well-lit, and the music is at a perfect level – not […]

Charlie was brilliant! He really took his time to listen and understand what my boys wanted, and the results were spot on. Everyone there makes you feel welcome, even offering refreshments which adds such a nice touch. You leave not just with a great haircut, but also feeling looked after. Highly recommend.

Way too many unwanted notifications. App works for the reason I had to install it, but then starts spamming other services. Very annoying. No need for further details, I described the issue perfectly. I downloaded the app because I had to in order to make an appointment to use a local service. Then received a […]

Customer service so far has been found to be lacking. First, I was precharged for an appointment that the app failed to schedule and have since been unable to schedule appointments because the app won’t accept any of my cards. Second, I’ve called customer service twice and emailed them once so far to no avail […]

I was having great experience until few days ago. I have same barber I use for a while now and usually if he isn’t available, the date is blocked out. Friday the 20th, it was open to book, so I did. When I got to the shop, they said he hadn’t been there all day […]

I tried to book an appointment with a loc hair salon, but when I didn’t receive a confirmation of the appointment in a few hours, I canceled said appointment. Booksy then had the unmitigated gall to charge me a cancellation fee of $210.00. There was no “help” option in the app, but I found an […]

The few times I have used Booksy, I’ll have my account set up to one of my cards and Booksy will tell me that I don’t. I have never had such issues with an app in my life. I was charged 3 times the very first time that I used Booksy. I had to go […]

Someone else has some how used my phone number for their account so I keep getting notifications about their upcoming appointments. I cannot find a way to contact anyone in customer support to get the issue handled. I even downloaded the app to get this resolved and still cannot figure out a way to get […]

Once I got my account completely set up and ready to go it seemed super easy. The only thing that threw me for a loop was, I put my credit card information in thinking that the haircut was prepaid for. So at the end of the haircut the Barber then asked for the money and […]

I’m irritated as hell. A barber I used to go to over 7 yrs ago put my phone number on this app and I CANNOT REMOVE IT!! I get text notices from different phone numbers so every time I block it, another one from a different number. I keep downloading the app to see if […]

I’m just trying to get a hair cut. There’s a new barber shop that just opened near me I wanted to try. Their website requires me to use this app to book an appointment. The app won’t let me create an account, which is required to book an appointment for some reason. So this app […]

Transparency is always key in business. I find it odd that Booksy’s appointment notifications are spot-on in terms of emails to confirm bookings, appointment reminders and requests for service experience reviews. I have even received a healthy dose of informational and promotional content. However, what Booksy does not send is confirmation of an appointment cancelation. […]

Less than 1 star! I favorited one barber 3 years ago and now i can’t stop getting text alerts for appointments. I have changed my notification settings and even blocked the phone number. They keep coming with different phone numbers. I tried to remove my phone number on the app but nope. I also unfavorited […]

Terrible customer service. I was ripped off by a business on the app. I’ve so far spent several hours trying to get my money back. Booksy customer support has contacted me twice saying they will investigate, I sent them the info both times, and each time their conclusion is “not our problem, contact your bank.” […]

My first experience using this app to book was a disaster!!! The barber didn’t show up after confirming the appointment. I wasted time and fuel only to be told that barber does not open on Sundays. Booksy won’t let me leave reviews because it’s a no show! That’s the most ridiculous thing! Google still the […]

starting a couple weeks back Booksy no longer allows me to edit my payment to provide a custom tip. It has proceeded to decide what I should tip and charges me automatically. The first time that happened there was an option to decline automatic payments but that option wasn’t working. Now that option has been […]

I will never do business with anyone that uses this app again. It has always felt jankey. I went to make an appointment and it asked if I wanted to leave a 25% tip. I adjusted my tip and hit the checkout button. Somehow the tip was still added. There’s no edit tip feature available. […]