bs. the app is great with locating sites. The new cancelation is bs. The app let me start booking at one time. told me that the time was no longer available but still booked it when I moved to the new day and rebooked for a correct time that was available. I was locked in for both and charged the cancellation fee for the second one even though both bookings were less than 24 hours from each other and made less than 2 minutes from each other. do better booksey-$45!
Lewis Redwood
I cannot log in anymore. I have a new phone, I've downloaded the app and logged in via Facebook but I'm being asked to enter my phone number for a OTP. The OTP never sends, I never recieve it. The app is completely broken for me.
Christle Davies
John's deep tissue massage was fantastic, got rid of aches and pain's in the back, and worked on knots that I've had for a long time in my neck, a better range of movement already after only 1 session. Would definitely recommend.
Virginia Prívate
I had a great experience at this barbershop. Nate cut my hair and did an amazing job – the fade is fire and super sharp. The whole crew (Kris, Johnny, and Nate) are friendly and make you feel welcome. The shop is really clean, well-lit, and the music is at a perfect level – not too loud so you can actually relax and talk. Definitely recommend if you’re looking for excellent service and a fresh cut!
Katerina Dean
Charlie was brilliant! He really took his time to listen and understand what my boys wanted, and the results were spot on. Everyone there makes you feel welcome, even offering refreshments which adds such a nice touch. You leave not just with a great haircut, but also feeling looked after. Highly recommend.
Mark Galeassi
Way too many unwanted notifications. App works for the reason I had to install it, but then starts spamming other services. Very annoying. No need for further details, I described the issue perfectly. I downloaded the app because I had to in order to make an appointment to use a local service. Then received a bunch of spam for other products and services that I did not sign up for.
Allen Reid
Customer service so far has been found to be lacking. First, I was precharged for an appointment that the app failed to schedule and have since been unable to schedule appointments because the app won't accept any of my cards. Second, I've called customer service twice and emailed them once so far to no avail despite having received verbal assurances that the issue would be resolved. They never bothered to respond to my email.
Eliezer Pozo
I was having great experience until few days ago. I have same barber I use for a while now and usually if he isn't available, the date is blocked out. Friday the 20th, it was open to book, so I did. When I got to the shop, they said he hadn't been there all day apparently. So I cancel because obviously it was all misleading information for me and I showed up with no one there for appointment. I get charged $45 from my account. I don't think that is right at all.. I shouldn't be penalized at all
Jocelyn Anderson
I tried to book an appointment with a loc hair salon, but when I didn't receive a confirmation of the appointment in a few hours, I canceled said appointment. Booksy then had the unmitigated gall to charge me a cancellation fee of $210.00. There was no "help" option in the app, but I found an 800# on Google, only to still not be able to speak with anyone. I immediately canceled my account and un-installed the app. Find another booking app. This one isn't worth it.
JadeFoxx
The few times I have used Booksy, I'll have my account set up to one of my cards and Booksy will tell me that I don't. I have never had such issues with an app in my life. I was charged 3 times the very first time that I used Booksy. I had to go through my bank to get the charges reversed. The app is fine in concept, but has some issues as well. UPDATE: I have already sent you guys an email on 8/13. No response 5 days later. Smh!
