Seems even worse after the update. Now it not only takes forever to open, but when it does and it is supposed to give you the login and spin bonus, it says it does, but it never adds the amount. Most of the time, it will not open. Tried to enjoy the opportunity to save a little on costs by logging in and spinning. Although I sometimes have waited an hour or more for it to open, every time I get to 5 or 6 days of spins in a row and go back in, they have all disappeared. Seems like a scam.
Alexis Couchman
In the beginning, I liked it but over time, it gotten to the point that it won't open correctly the first time & I have to close it & open it once or twice before it will actually open. Plus, it now limits the adds that can be watched for coins. I do like being able to earn money off my bill when it works. UPDATE: I just logged in on 6/7/24 & there's no longer the daily login coins & the daily spin is gone & videos have dropped from 2 to 1 coin. I had an email about changes but this was a shock.
Debbie Tulk
Terrible Update! The bonus spin for credit has been taken away. The new app doesn't always open. It also doesn't tell you about your usage. It's always the same since the update and has a disclaimer that it's not accurate. really?? It doesn't show my Hotspot data either. The last app showed both types of usage in pretty much real time, separately. So I could look and know what I had on any day. Now I can't tell. It's not user friendly at all. Makes me want to switch companies 😕
S R
One of the few times in my life that I've had service with Boost for 30 years that have gone on the website. I wanted to check the rates to add possible long-distance for Europe, it shows Todo Mexico for $5 and then even when you click on that it just says enable that's it and I also looked for Europe and you can't even find it, there's an area where it says long distance and able 10 dollars it should be more specific !
DN S
The app allows you to keep track of payments. As far as the bonus points, it stopped the option to save month on Log In and Spin the Wheel feature. So, now I can't add savings to my bill. Updated (4/21/23) you only get 5 points for login and spin, but it stops adding points at 438 no matter how many times I log in or spin, the amount doesnt go up. Why bother adding that feature if you don't want to honor it, Boost?
Jon Wilson
They removed rewards almost completely. No more spin to win and no more check in streaks. Layout is okay but the app fails at most tasks you'd want an app for. Boost sends you an offer? Can't redeem it in the app. Want to see your data usage? Well the app is definitely wrong. All in all just a poorly made app they push just to have you download something. Edit: Trying to change plans, every plan I select comes up more expensive than its stated price. $25/month? Nope. $30 + tax. Boost sucks.
Luna Selene
This app used to be good. I could spin, or watch videos to save on my bill. Now, I can play games for almost no points. (Over level 2500 got me almost no points.) I can watch ads, for 1 point per ad. What a waste of time. I'm looking at other phone services. I stayed at this one because I could save 5-10 dollars every month. This month, I get just over a dollar, and I play the game every day. What a waste.
Joshua Steele
If I could give it a zero, I absolutely would. They removed the ability to do wheel spins for boost coins. Now there's only offers and videos. Offers want you to hit max mobile game level for a measly 100 boost coins aka $1.00, and videos only pay 1 cent and take way longer than 30 seconds when they force you to play the demo for an additional 30 seconds. If you have all the time in the world to watch ads for coins, great! But most of us work for a living! Switching to Mint!
Jenny Lil
the audio system sucks most of the time you can't make a payment then when you can it tells you to enter a card number when they have it on file. talked to customer care and they confirmed the card was on file but the system says no. asked if they was going to fix the auto system and they said no it had no problem and I couldn't put a ticket in this has been a issue for a long time. then when you ask for a supervisor they won't put you through poor customer service.
Chad Wyss
The app provides no ability to view past billing details, no way to print or save current billing details. The only history available is payment history but it contains no details about what was purchased or what the charges were for. Additionally, this payment history is very confusing because it shows the same charge multiple times.
