Seems even worse after the update. Now it not only takes forever to open, but when it does and it is supposed to give you the login and spin bonus, it says it does, but it never adds the amount. Most of the time, it will not open. Tried to enjoy the opportunity to save […]
Reviews for Boost Mobile
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In the beginning, I liked it but over time, it gotten to the point that it won’t open correctly the first time & I have to close it & open it once or twice before it will actually open. Plus, it now limits the adds that can be watched for coins. I do like being […]
Terrible Update! The bonus spin for credit has been taken away. The new app doesn’t always open. It also doesn’t tell you about your usage. It’s always the same since the update and has a disclaimer that it’s not accurate. really?? It doesn’t show my Hotspot data either. The last app showed both types of […]
One of the few times in my life that I’ve had service with Boost for 30 years that have gone on the website. I wanted to check the rates to add possible long-distance for Europe, it shows Todo Mexico for $5 and then even when you click on that it just says enable that’s it […]
The app allows you to keep track of payments. As far as the bonus points, it stopped the option to save month on Log In and Spin the Wheel feature. So, now I can’t add savings to my bill. Updated (4/21/23) you only get 5 points for login and spin, but it stops adding points […]
They removed rewards almost completely. No more spin to win and no more check in streaks. Layout is okay but the app fails at most tasks you’d want an app for. Boost sends you an offer? Can’t redeem it in the app. Want to see your data usage? Well the app is definitely wrong. All […]
This app used to be good. I could spin, or watch videos to save on my bill. Now, I can play games for almost no points. (Over level 2500 got me almost no points.) I can watch ads, for 1 point per ad. What a waste of time. I’m looking at other phone services. I […]
If I could give it a zero, I absolutely would. They removed the ability to do wheel spins for boost coins. Now there’s only offers and videos. Offers want you to hit max mobile game level for a measly 100 boost coins aka $1.00, and videos only pay 1 cent and take way longer than […]
the audio system sucks most of the time you can’t make a payment then when you can it tells you to enter a card number when they have it on file. talked to customer care and they confirmed the card was on file but the system says no. asked if they was going to fix […]
The app provides no ability to view past billing details, no way to print or save current billing details. The only history available is payment history but it contains no details about what was purchased or what the charges were for. Additionally, this payment history is very confusing because it shows the same charge multiple […]
many of my contacts tell me it goes straight to” try again later” I’m constantly dropping calls, can’t call out often, I get notifications of missed call from the day before. is there anyone else having these issues. I have a nice phone so it’s not the phone worked great right up till I switched […]
your app has a bug in it. It crashes when you click on Boostcoins. All others work when you click on them, i.e. my payment method and others. can’t play any games because of the bug. I updated, reset, un-installed and reinstalled. Still does the same thing. My phone tells me that your app has […]
If I could give negative stars I would. Boost is a low down scum company. They trick you into contracts so you have to stay with them. Trick you into allowing them to add apps to your phone without your permission that you can’t remove. For example the Boost Diagnostic app I never added to […]
Navigation in the Boost mobile app is NOT intuitive. Every navigation option is designed to upsell rather than answering your questions. The app won’t let you attach a name to each phone line, just a device type, which isn’t helpful when you have multiple devices of the same type. AND, the descriptors can get reshuffled […]
Boost mobile has some of, if not the worst plans you can get. They’re so keep because they give you limited amounts of mobile data during your month of service, and you can only pay to get more high-speed data once. Not even a week ago I paid my bill and somehow already used up […]
horrible customer service and data service. they say you get unlimited data, but there’s a limit. my service is consistently interrupted throughout the day. it goes offline then gets back online a minute or so later. they charge you to pay your bill in the store or when paying through an agent. the only reason […]
App is very basic and unappealing in appearance. The ABSOLUTE WORST aspect of the app is that it ONLY works off the phones cell service. No wifi. So if your phone disconnects from the cell service like mine does repeatedly, you are screwed! You can’t call them, and you can’t message either. Unless you use […]
My data takes a long time to reset. The app shows that my billing cycle ends on the 10th, but when I spoke to a representative, they informed me that it ends on the 11th. I’m confused about how they can see the 11th when I see the 10th as my billing cycle date. Truly […]
My experience has been great so far and Gerty from the Boost store was excellent and helped with a problem from the new app. now I can’t do add on’s from the monies that I have in my boost app any longer, now I have to use a debit or credit card for a $5 […]
Total scam. I signed up for a plan for two lines, with one half off for a year. I see the charge was full price and called customer service. They said the discount doesn’t get applied until the day the bill is due (so can’t pay early). But it didn’t even work. They took autopayment […]