Reviews for Boost Visual Voicemail

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20 reviews

Review by Mark Flowers
(1/5) October 1, 2025

I wear hearing aids. My phone Bluetooths to my hearing aids. ALL my audio on my phone goes through my hearinf aids. YouTube, Facebook, Music, Calls, TikTok……EVERYTHING plays through my hearing aids, EXCEPT this app. I’ve restarted, uninstalled and reinstalled EVERYTHING. Still no. Checked and approved ALL permissions l. NADA. This ain’t rocket science!!! Cricket […]

Review by Felicia Milledge
(1/5) September 23, 2025

I used to like this app. I didn’t use the voicemail to text feature, but it was useful to be able to tell, at a glance, how many voicemails I had and who they were from. Now, it does nothing. I have to call my voice mailbox and check daily just so I don’t miss […]

Review by Trudie Kline
(3/5) September 19, 2025

At 83 this is not the type of voice mail I have been use to and very difficult to listen to. I’ve called twice today and no one ha offered to walk me through it. And I think k its crazy to have to verify this is my phone when I call you. Eyes not […]

Review by Savanna Vega
(1/5) September 17, 2025

no matter what I do I cannot get this app to work on my phone. I have tried everything and nothing fixes it. no notifications nothing in my inbox(although I will have a voicemail through phone services in my notification menu show up) but it always makes me call and when I open the visual […]

Review by Barbara Pace
(1/5) October 7, 2025

I went to the Palm Springs Location to attempt to have my voicemail retreived because I could not get into it. The clerk had the same problem, and could not fix it either. she just told me to use this app to retreive the voice messages, but I noticed that I could not hear the […]

Review by Mia Lee
(1/5) September 13, 2025

If you could actually turn off or on the voicemail, be better. Also, i did my best to delete all voicemails that i saw in the app, but when i clicked dial 1, there were over 20 messages in there. So, even if i deleted it on this app, it is still remaining so yep […]

Review by Kelcey Latham
(1/5) February 15, 2023

Pointless garbage! I deleted after downloading because it failed to retrieve messages. So tired of having the notification at the top so I had to go to settings and completely turned off voicemail notifications. I just won’t get voice-mails anymore. It wants you to download the app but still call to check them. It makes […]

Review by Tiffany Chanté
(1/5) October 9, 2023

I can’t remember the last time my voicemail app actually worked. It always tells me “unable to proceed” after it attempts to update in app and suggest I just “call” my voice mail, which is exactly what I end up doing at random because it never tells me when I actually have a voicemail. And […]

Review by Jeannie Reade
(1/5) April 4, 2023

If I could give this a minus 1 rating I would. Since boost mobile switched to visual voicemail I haven’t been able to get my messages unless I call my visual voicemail. And I’m getting complaints about people not being able to even leave a message at times. I want my old mailbox option back […]

Review by paul- richard
(1/5) March 17, 2023

It’s the worst. It worked perfectly until it was mandatoraly “upgraded” (so-called). After that it did not work at all and I lost all my old saved messages. Spent over two hours on the phone with customer care and got nowhere. It still does not work to this day. But of course the mandatory auto […]

Review by hope isaacs
(1/5) August 7, 2023

There are people who are having luck with the app. That’s all well and good, but most everyone is not lucky. My experience has been similar to all those 1 stars. The app lags, doesn’t show voice mails that people text and call me that they left, and voice mails are archiving themselves, eating up […]

Review by Truly Crank
(1/5) August 9, 2023

The app suggested an update, so I did it. Visual voicemail worked just fine until I updated it! Now I don’t get any of my messages via visual voicemail, I have to actually call to get my voicemails. I don’t even get notifications for voicemails the majority of the time. I am so frustrated! I’ve […]

Review by Sheena Desper
(1/5) February 10, 2023

This is the worst app ever!! The Boost agents act like it’s the first time they have herd of the voice mail synchronization issue. They put you through to multiple level techs that do the exact same trouble shooting steps on every level, with no results. After multiple 2hr long calls, no solution was given. […]

Review by Liam Wood
(1/5) October 18, 2023

I’d give this app zero stars if I could, this is a frustrating and infuriating way to receive and “organize” voicemails. Rather than having an inbox to view messages, the numbers they came from, or anything useful that comes standard with most other phones, you are forced to call a number that acts as a […]

Review by iCantLogOut
(1/5) June 14, 2023

It literally just doesn’t work… It’s hard to review something you can’t actually use. I can see missed calls and I’ll sometimes get a notification saying I have a voicemail, but they don’t show up. A few popped up last week that were a month old, but that was the one and only time this […]

Review by Julie Greco
(1/5) February 11, 2023

If I could give it A zero I would. As others have indicated we were forced to use the visual version or go through 10 steps to access the traditional method… The old way of accessing our voicemail was much easier. I will start to look for another carrier today. In addition, there is no […]

Review by Ben Brislawn
(1/5) March 28, 2023

Awful with a capital A. I didn’t get a message from my job because there was no notification and the inbox doesn’t work. I have uninstalled, reset and it still doesn’t work! All it says is “verifying account” which says will take a minute! HA! I am almost ready to pull the plug (no pun […]

Review by Terry Morrison
(1/5) April 5, 2023

Pop ups from hell! This “upgrade” is utterly useless trash! It doesn’t even work, so why did they force it on us like this? The other app worked perfectly fine. This one keeps popping up with an error message that interrupts anything else I’m trying to do to tell me it isn’t working but I […]

Review by Vara Waddle
(1/5) March 3, 2023

Lost all my old voice mails. I was forced to update to this new version supposed to be better & improved. I still can’t get them, I have to call voice mail every time. It is very annoying. I do not recommend this app. Seriously thinking of switching to another. Two months later I am […]

Review by Michelle Lima
(1/5) January 29, 2023

Hearing impaired and don’t use a phone at all, or voicemail most of the time, since I can’t stop them from being left! Forced to install and expected to listen to whatever in order to set it up… meanwhile there is a voice-mail I can’t receive unless I set this up… no idea why it […]