This app doesn't have any way to turn off the touch controls. There is a screen shot in the app description but the touch controls config screen is gone. Really annoying as I've paid 200 for some qc ultras and I just want to turn touch controls off completely but there is no way to do it. The touch controls just get I the way and change the track if I accidentally tap it while brushing hair, etc And forget about using them with a helmet while you're snowboarding. Everything just goes haywire....
Reviews for Bose QC Earbuds
← Back to Bose QC EarbudsFirst of all: Negative feedback -> email. Positive feedback -> review in the store... Nice one guys. Then I could not find a way to turn off "wearing detection", which makes the earbuds completely unusable. If you're just not able to correctly implement a feature, at least give is the possibility to opt out......
Flagging this as a 1-star rating specifically for a major missing feature. For whatever reason, the option to turn off in-ear detection is missing, which means every time I remove an earbud, the music stops until the sensor detects me returning the earbud to my ear, or until the sensor detects something like my pocket or fingertip. This seems to be a feature included in the main Bose app, just not for the 2024 QC earbuds, in which case the main Bose app redirects the user to this app instead.
Bose QCE headphones were simple, fast, and seamless, integrating with the Samsung S23+. Bose provides 3 easy steps to connect to a phone. The process was completed while speaking on the phone. It was that easy. The app works perfectly, and the voice controls for the headphones are amazing. The headphones fit comfortably and securely. The Bose QCE have out preformed 3 other highly recognized name brands in ease of connection, fit, and navigating numberous functions.
The sound quality is great and the noise cancelling is enough to allow you to hear whatever you're playing in even some of the loudest areas. Just has issues with connection. Sound cuts off when tapping the earbuds to change a song, occasionally just loses connection to the phone, and has moments where you put both earbuds in and one just won't connect forcing you to put both back in the charger and try again. This is on a Google Pixel 8 Pro
I just want to turn off touch gestures. The earbuds are great, but everytime I workout, my hair will pause my music, change the volume, or skip songs. I saw a post stating this app would let you turn off touch gestures, but when I try to connect my earbuds, it just opens the main Bose app. frustrating
Very comfortable buds, but not very quiet, and not because of the ANC. No, the problem is... "BATTERY LOW!" "DISCONNECTED!!" Yes, the very shouty voice prompts. Apparently, this used to be an issue with the QC Ultra back when it was released, so I'm hoping for an update. Please, please add a 'disable voice prompts' option. Also, it'd be nice if the earbuds didn't change anc mode whenever I switch to single-bud mode, but that's a minor gripe
It finds the available devices but will not let me select them! Completely useless! These headphones are so annoying because every time I accidentally touch them (which happens a lot as one keeps falling out of my ear) they open up Spotify and start playing a song, even when I'm in the middle of listening to something else. Grrrr! I was hoping this app would help me change their settings, but nope!
useless app, it finds my product (QuietComfort Earbuds II) but has no option to select, so can not proceed to do anything, these headphones just drops connection on the Bluetooth too often, and the only way is to completely factory reset the headphones, and forgets them on the phone so doing a fresh connection from the start, this would kind of okay if it's just once a year, but happens every week is too annoying, no more Bose products after these headphones are replaced with something else
I received my new earbuds today, and they are great; good job, Bose! The application is excellent for setting everything up and is relatively straightforward, with a clean and intuitive design. I was however a little confused about finding the advanced/custom EQ settings section and I think that section is not clear, maybe put an arrow on the EQ section to indicate that there are more selections if you scroll to the right, just a suggestion.
This app does NOT allow you to change the AUTO-OFF feature. That means the Earbuds fall asleep before you because you have to keep turning them back on every 15 minutes as you lay still, trying to fall asleep to your calming music or sounds. It's supposed to be a option in Settings, but it is not. Please update! Thank you.
App works fine, but lost useful features. The biggest issue is the in ear detection feature can't be turned off. While listening to music, if you relax and don't move for 10 mins one of your earbuds will turn off or if you take your buds out for a few sec then you might have to spent 30 seconds getting them back on, connected and music going again.
So frustrating! Won't connect because it wants to also install on an old phone that I haven't used in 2 years and isn't even active! Won't go past the CONNECT option and just keeps looping me back to the Play Store to retry. No option to select a single device. Tried reinstalling and restarting, but nada. QC's are great though and I don't really need this app, but it might have been nice to at least be able to check it out. Stick to hardware, Bose!
the earbuds themselves arent too bad, when they stay connected. As for the app, i would rather be using the original Bose app i was using for my older earbuds. There is no way to turn off the status voice. Its very loud! I dont need to be told "DING! CONNECTED! BATTERY 100%! The only way around it is to use alternate languages. How ironic i am using sound connecting earbuds that has a loud AF voice!
Horrible app. I've got 3 bose headphones, other apps way better. No ear balance setting. No way to turn off auto=off function. They turn off every 15 minutes!!! super loud technical voice, no way to lower. the volume is loud even on the minimum. No equalizer = a pic in description is a lie. when it says "connected", it doesn't tell you to which device.
The app is fine BUT there is no way to turn off the voice prompts telling me the battery of the buds, when I change the noise control, when my buds are low battery, and lots of other important things!!! When I try to search up a solution to this, it only gives me recommendations for the other Bose app, which don't have the same settings!!!! I really wish there would be an update on the apps and the buds because these are great earphones!
Missing important options! Can't adjust voice prompts or auto-off, at all! Voice prompts are pretty loud by default with no way to change the volume or disable. Auto-off cannot be disabled or set to a longer time. Forget about trying to use your earbuds to sleep or even just lie down for a bit. They will quickly shut themselves off and/or shout at you about the battery level.
still learning, isn't super clear honestly but I'm getting the basics down. I like the sound, wish it could go about 2 clicks louder. but the noise cancelation and such is wild, I've never experienced that. very cool. but overall it could be a bit louder as I'm into metal and hip hop. bass heavy stuff. I'm trying to figure out how to truly dial in my settings.
App is amazing WHEN it works, but often doesn't. I love this app for my new Bose earbuds, but what is happening is that the app appears to "close" or "turn off" after a certain period of time and loses voice control. I get the message. Voice Control Off after something like 5 or 10 minutes. Then I have to open the app back up and connect again to the buds even though the buds ARE connected via bluetooth and otherwise working perfectly. Needs a fix Bose.
There is no option to turn off the in-ear detection and that makes the earbuds near unusable. The earbuds will randomly stop working because it "detects" that it's no longer in my ear, even though it is. Bose, please fix this. The old sport earbuds didn't have this problem with the other app, but it won't let me use that app for the quiet comfort earbuds.