Reviews for botim

worse costumer support ever, when I have a issue with my money transfer I contact the botim care in the app and it's only a bot u have to pass through some FAQ to reach reply system still you can't connect to the agent. if you didn't type within some time limit the chat will start from the beginning so I ended up explaining my issue twice. still my issue not solved the bot suggested me to contact customer service. when it says this word.i don't know how to describe.

The new update is not good. Earlier, I could use other apps or functions on my phone while staying on a BOTIM call without any issues. But now, if I try to use my mobile for anything else during a call, the line gets disconnected. This problem never happened before. Please fix this in the next update.

This new version of your app is not good because when I bring it to the card, after backing up the app, my sound doesn't go away. Kindly fix it for other people. I have to keep the app open and then the sound goes away. The sound doesn't go away. old version is good

I am absolutely furious with BOTIM’s abysmal customer support. For more than two weeks, I've been trying to get them to change my phone number by emailing them repeatedly, and I've received no response whatsoever. This is not just unacceptable—it's outrageous and shows a complete lack of any service standards. It's clear that BOTIM has no proper SLA for responding to emails and no quality control in their customer service. I have important matters on hold because of this neglect, and I am beyond

VERY BAD app. There is too much echo while speaking. it's the most BAD calling app in the Play Store... Voice quality is extremely bad unless you restart your phone for every call on Botim, keep freezing, and automatically switch off in every call... never rings unless the caller from the other side sends you a message on another app to tell you I am calling you !!!

Terrible app. There is no proper display when receiving a call, only an icon shows up on the notification bar. A lot of times the call does not even go through. Not recommended at all. Better to use another app with a VPN.

very very very bad experience.. transfered money to international bank balance was deducted but i didn't received money and not showing any history.. when i contacted customer service they also didn't provided complaint register number also... never use botim.. I need urgently money but my money was stucked in botim now... they don't know every AED and every time also very important to someone. 😡😡😡😡

I recently used this app for an international money transfer, and the experience has been extremely frustrating. Initially, the transaction showed as "Completed," but after about an hour, the status changed to "Failed." The app now shows that the amount has been refunded to my account, but I have not received the money yet. This delay is deeply concerning, especially because my family urgently needs the funds. my money is stuck, and I’m left helpless during a critical time. what I do

I’m having an issue registering an account on Botim. Although I received the verification code, when I submitted it, the app showed “No Internet Connection.” I believe this is a bug, as my internet connection is stable. I reported this issue via the customer service email, and raised s ticket, but no one has responded. It’s been almost a month! And this the third times I tried for the customers.ervice

it's a very good app. However, it has a notification issue that they didn't fix for the longest time. If you get it a missed call, it won't show up unless you open the app, making it very annoying to know if someone is calling you please fix the issue because it's been going on for soo long 🙏🙏

My experience with this app has been so unexpected. I made a wrong international transaction and was severely confused and hopeless of having my refund or even hoping to have the money back. But I woke up today with a notification from botim money that I now have my refund 🥲. Honestly this is the best news of my day. Thanks to the Tiktok botim page for assisting me with the refund.

I do not receive otp on my device for a reinstall . i tried everything possible on the internet, but nothing works. i am now frustrated with trying to contact botim customer care every where, but no response from them at all. I used a premium service. FYI I Install on another device it works.

Super slow, this is the first and the last time I have used your app to send money but I think the other money transfer apps are far better than yours and actually take no time to transfer the money like instantly without any further delays but from you, I have sent the money at 4 pm and now it's 9 pm already and nothing has been done.

Very heavy program. Disconnect alot. Not only, so many features are missing, it is almost impossible to migrates the chats from iPhone to android, also no backup is offered to email nor to the phone number itself, if you registered the same phone number to the other device it is like having another account. besides it is impossible to speak with a customer service human being as the only available is the bot and no telephone number as this UAE telephone number is out of reach

Simplify the app's style of sending money to Airtel Uganda. I only need to know where to type the receiver's details. But you ask for unnecessary "wallet account" which can't be seen or generated anywhere on the app! I tried, failed and even got angery. My money is now there sleeping. But the option for Bank transfer is good and easy to use though I never needed to use it for now.

Dear Botim Team, You have been doing excellent until the recent update where you have removed the capabilities to minimize, maximize, and close on the overlay botim windows. Now I have to keep it completely disabled or otherwise it stays on the screen. Also if I want to go to the big screen option I have to keep clicking on it, earlier I could just click on the maximize button. I need those options back please.

i used the app in egypt for calls and messaging, sometimes no notificafions for incoming calls, many ads, no end-to-end encrypted(strange now, many messaging apps now are encrypted), the most disappointing is that i try to delete my account but the app doesn't responsd properly, it gives "network error", i tried several times in different days. also "contact us" doesn't work.

This app is okay. Voice quality isnt great. The call often keeps cutting off 10-15 mins in. The app glitches out when someone is calling sometimes and there is no way for me to answer the call, yet I keep hearing the ringtone. They still dont support group calling, which is an annoying thing. almost every voice calling app these days supports it, I don't know why Botim doesn't.

It does the basics and that all! Bad: This is a paid version, why I am being shown ads? You cannot silent the ringer if someone calls and you don't want to answer,. Botim doesn't appear to ring unless the app is actually open. Good: it works 70% of the time. Also, be warned. Your phone microphone continues recording after the botim call has ended. This is very concerning and suspicious to me.

I understand the aim is to monetize this, but the ads are too nagging, and sometimes inappropriate. I understand the ads are a reflection of what gets clicks (my ad personalisation is turned off), but still. It's annoying. Also, I use a Bluetooth headset and I always have a problem trying to listen to music after a call. The headset gets stuck in headset mode and I have to reset the Bluetooth connection to make it work properly as stereo headphones. This is not a problem with other apps.