Reviews for British Museum Audio

Great way to practise languages and intetesting

Update 2: All sorted and app looks and sounds great! Update1: thanks for looking into it, looking forward to being able to access the full experience. Original: App won't let me purchase the Full Bundle. It says transaction was declined.

very confusing to find things. very random Im not enjoying myself.

Nothing happens when I click on the purchase buttons. I'm fine with paying for the tours, and was excited to use this, but hard to do when you just can't purchase anything. I was able to listen to some of the free content, but it's really not much. Really took away from the visit.

The app is just okay. The info is great and I'm glad I had it but you have to keep the app and your phone open for it to work, so the audio stops if you close your phone or use another app, which is annoying if you want to take a picture of the item you are looking at while at the same time listen to the audio. And it is glitchy to the point that I had to completely close the app and reopen if I ever used a different app. It could be that we were there on a very busy day though.

audio description light to be available for download instead of streaming. Data and WiFi reception is spotty in many places and we have been unable to really follow any of the tours. The information is no doubt valuable, but doesn't work as intended. a refund would be appreciated

The overall experience is not good at all. 1) The app restarts every time once left. 2) Audio guides cannot be used with the screen locked. 3) The in-app purchased tours are underwhelming, as they represent only a small collection of items concerning the topic. One does not know where the tour starts and goes. I expected some map inside the app that shows where the tour points are located. During the tour, one is just on search for the next audio guide point.

Update: I paid for the app now it's charging more for extra tours! Totally disappointing. For individual items the app is just about passable, although some of the item descriptions are so short as to be almost worthless. For tours however the app is a total nightmare. It switches off on lockscreen, doesn't flow between rooms. The old audio tours the museum used to provide were amazing and worth paying for on each visit, this app is barely worth the £4,99 for lifetime use.

The British museum audio guide service is essentially complete garbage. The museum does not offer any physical audio guide devices and instead instructs you to download their app where you will find a complete audio bundle guide for £5. Not only do you have to use your own phone's battery (which as a tourist you want to conserve), but their wifi is so garbage that you cannot even listen to the guides properly. What a waste of time and money!

Hooray! In-app payment now works so we can now purchase the additional tours (much better buying the whole bundle). It's great to have the whole museum guide available in your pocket. The audio reocordings are excellent. I'm really looking forward to my next visit where I can browse the collections using the app. Thanks for sorting out the purchase issue.