It's not only NOT what I EXPECTED but it's also NOT as ADVERTISED. Plus I was expecting a $9 charge but it was $27. It met none of its claims or my expectations. Waiting on support to email me back about a refund. I'll update it after I hear from them on it. Either way, this service is garbage. The only ones giving it good reviews are doing so because don't know what info they're looking at and what should be there but isn't. I reckon they make a lot of money that way. Irredeemable grifters.
Reviews for Bumper Vehicle History Reports
← Back to Bumper Vehicle History ReportsUse my card to pay for a membership that I didn't ask for after I paid for one vehicle history. There is no way to cancel your membership or account from the app or the website you have to contact customer support. Blatant cash grab, honestly sucks so bad to have your money taken for something you don't want/didn't ask for but it's my fault for putting in payment information for one purchase. Do not use this app or company
License plate search doesn't work, save your money. It's just a scam to get your money and your personal information. If you contact customer care they refuse to cancel membership without you giving them information. Just don't do pay and don't download the app. I emailed them to cancel it and they still haven't.
App sucks. I paid for a subscription. They never credited the payment. Can't search without the subscription. In an endless loop of. Searching then being told a subscription is needed.... logging in and still being told a subscription is needed.
Inaccurate information! We were car shopping today. After trying the first car on here, I knew it wasn't accurate. Because, I already knew some of the information this app shows. I decided to try every car that my husband text me about. He was at the car lot and he'd send me the mileage, year, and make&model. I pulled the car up on the Dealers website to get the VIN#. There was at least one thing incorrect on all 5 reports. I paid for this app!! So mad! Total BS SCAM!!
Predatory site. I NEVER signed up for an account, let alone a membership. I have no email records of any kind saying I would be charged $22.99 for a membership. I made a 1 time payment for $1 to get a history report. Nowhere in that exchange did it allude to a membership! I sent multiple emails to reverse the charge. Had to get my bank involved to stop payment. Do NOT us this company!
This app is a ripoff!! I guess I should have done my homework first before paying for such a useless app. I had gotten it because my car was stolen a couple weeks ago and I looked up if there were websites that could scan all wrecking yards around me, rather than having to call every freaking tow-yard yo see if they have my vehicle. Well I get a call from a police officer stating that they have my car at impound. Long story boring, I still haven't been notified from bumper.
Speaking just about this app, it lacks the title history that's available on the website. Regarding the servic, it general has much more limited accident history then one would expect. Given how national the used car market is 22/50 states reporting can give you false sense of security. Many of the cars I've seen with rebuilt / salvage titles show up "without issues" on this app.
I normally would give this app 5stars but I'm disappointed because I paid $26.99 for a 3 month subscription and yet they still have not added it to my account. I use this app when out searching and recovering stolen vehicles in my city. So for them not to give me what I paid for at all and take the money off my card is wrong. I will give 5stars when they fix this it's already been 24hrs and they still have my money and I have nothing.
Wow... I payed the dollar just to check the status on my car then a week goes by, I get an email saying they're going ti charge ne 19.99. The only way to contact them is via email which I haven't gotten a response to. So now I'm charge $20 because they give you no option to cancel the membership
Honestly, this app is horrible. It kept on charging me after I canceled. Also, the first time, they told me I would pay a dollar, and that is it. Next thing I see, I am charged 24 dollars. This happened again. I ended up being charged again 24 dollars this is just so unprofessional because they won't even speak to you.
Do not use this app it's a scam. I payed the one 1 dollar or what ever for a one time use and then 7 days after that they started charging me for a monthly subscription. Only way to cancel is by contacting customer support and they took over a week to get back to me and issue a refund. This kinda stuff makes me angry.
It has great information on the vehicles from what I have searched for so far & was very clear to me about the $1 being for the 7day trial & the monthly fee after that unless cancelled before that week ends, JUST READ ALL TERMS The only thing very frustrating for me is that the app crashes & kicked me out after viewing each vehicle history report. Also, starting back at the beginning of my search list each time I click on a new car is very frustrating as well . It should pick up where I left off
I was hoping they would be an alternative to the usual suspects that have become quite expensive but unfortunately it failed. It listed zero accidents but I decided to just plug the vin into a regular Google search and it showed that it was salvaged and sold at an auction with extensive photos and descriptions of needed repairs. I just asked for a refund that they politely agreed to. Kind of disappointed , but buyer beware.
This company is predatory. I purchased a single report from them that was worded in a way that didn't explicitly say I was signing up for a monthly subscription of 32 dollars a month. It said I was making a one time purchase. Then in my account info or said my membership is active and my type of membership is subscription. Doesn't even say when or if I would be billed again. Just vague enough to confuse people into thinking they don't have a monthly subscription. SHAME
Don't use. They'll automatically sign you up for a subscription and use intentionally vague language so you don't recognize it. I bought 1 report for a dollar and was charged 20 dollars 2 weeks later. Never signed up for a subscription. And then, you have to call their support just to cancel the subscription you never signed up for. Disgusting.
It use to work but how every plate search says "no information found". Custimer service is worthless and would rather you cancel than look into the problem. Clearly customer support does not understand how the app works and just kept sending ne irrelevant information and saying there was nothing that could be done. Bumper was the best for having accurate stolen vehicle reports including local law enforcement and not just insurance reported thefts. Now it is not worth paying for.
Expect to pay a subscription fee. Other systems give free info.
Great app when buying a car but they will overcharge you if you are not paying attention. They claim their monthly plan is $19.99.But reality is not a monthly plan, it's a two week plan and it's not $19.99. In reality, it's actually $24.99 and as soon you pay the first payment they will try to charge you every 2 weeks, if you will let them. Do not let your guard down when it comes to them. Soon as you do what you need to do, shut your payment off. As soon as possible!
Do NOT use this app. I created an account online, tried to cancel my subscription. Was told to install the app to do so, app told me to go to email, get a code, call them and use the code to cancel. This company does everything in its power to make it hard to cancel your subscription, likely to ensure you pay. Money grab, info given was minimal and for the price they're asking.. that's unacceptable.