App continues to have issues. But it is not as glitchy. Snoother, more seamless. But modifications are extremely limited, and there are no options in iced coffees to get it without ice or very little ice. The only option for no ice or little ice is to order at the counter. More often than not […]
Reviews for BURGER KING® App
← Back to BURGER KING® App20 reviews
A good way to lose money. I ordered an item through the app only to be told at the drive up window that their machine was broken. They wanted to substitute something of a lesser value, and I said no thanks. I contacted customer service through the app and was offered a $5 online credit. […]
The app frequently sends my mobile order to restaurants miles away from my location, which is quite frequently in a Burger King parking lot. Twice it’s sent orders to restaurants more than 20 miles away. How does that happen? None of your competitors have that issue. None. It is absolutely up to date and it […]
I’ve been ordering my double Whoppers the same way for 30 years, with cheese, no onions, heavy pickle. this app does not let me do that, and that means that the app is completely unusable. there is no way to order extra/ heavy or light of a topping in this app. All choices are binary […]
It used to be a good app. You can’t add extra of anything anymore. I used to get extra onions, but now I can’t at all. I also can’t substitute any regular patty with an Impossible Patty. I’ve wanted to try some of the special whoppers just with an impossible patty instead. I don’t care […]
No longer ‘Your Way’, can’t choose extra toppings. BK Corporate puts the blame on the restaurant, saying they choose what options are available, but that is simply an excuse. While the basic functions of the app are fine and work like they should, the lack of ability to choose Heavy toppings makes the concept of […]
Useless. if I’m ordering burger king on my phone I don’t exactly have a lot of time on my hands. loads of fun little animations and bouncy buttons but it fails to consistently do the most important thing, which would be to facilitate a purchase. everything consistently fails when comes to finalizing my order and […]
The BK app is far better compared to other fast food apps. However it saves you no time whatsoever. The last 10+ times I’ve gone to BK have been getting worse and worse. They are always out of several items or something is broken and they can’t make one thing or another. Of course you […]
I have stopped using this app because it seems there’s no way for stores to disable ordering of items that aren’t available. It happened repeatedly, and when I contacted the company to let them know I was charged for things I didn’t receive (because the store was out), they said they couldn’t do anything because […]
Taking away the (already limited) ability to customize anything leaves me no reason to even use the app anymore. The digital “offers” were neither varied enough nor good enough deals to justify redeeming them. Being able to customize an online order is hugely beneficial – no mistaken details, no holding up lines, no bringing the […]
The app usually runs fine, but lately, it has been a letdown. For delivery orders, you can’t order onion rings anymore. Halfsies are available, and onion rings were available at all nearby restaurants for pickup orders, but just onion rings were nowhere to be found when trying to order delivery. It’s hugely disappointing and frankly […]
WATCH OUT! My order was incorrect. BK responded they took care of it, but they did not. They issued “crowns” in the amount that is less than the item was worth. I was directed to terms and conditions saying they won’t issue refunds in any scenario and response is at their discretion. So basically they […]
They have good digital coupons, but they messed up our order the first time I placed one. It was missing 2 items and support will only give us a coupon, not a refund (which would be less for them than the coupon). We weren’t going to use the app again, so it’s disappointing. You also […]
the app has improved a bit with the functionality of the occasional games and experiences. However, the developers seem to have missed the main reason why we use these apps in the first place: to eliminate the wait time. Basically it’s not apparent how to place an order to pick up in the lobby, only […]
I like the app and have had a pleasant experience with customer service in the past, but BE CAREFUL! the app is glitchy and will send in your order without telling you, prompting you to submit the order again. when this happened, employees at BK said they would fix the extra charge, but I had […]
Something changed! If you try to link this with Wal-Mart plus, they’ll ruin your account and the account becomes useless. Stores you regularly go to suddenly can’t take online orders. No deals load…I deleted an account and made a new one hoping to fix it. Once Wal-mart plus is linked you can forget it. Doesn’t […]
Absolute scam. I downloaded the app so we could get food and use the online deals, as one would assume the app was for. for lack of word space, my bud and I had our cards denied a few times before it went through. venmo is set up to give you receipts immediately,so I got […]
App works fine, if your order gets messed up don’t expect anything to be done. Placed an order for almost $80, they gave a $3 coupon for 1 missing item. All the lettuce was old and ruined the taste of the food, they wouldn’t do anything else to make up for the ruined food. Not […]
Used to love the app until it started requiring users to put in a pickup time. I’m not sure why I can’t just roll up to the drive thru, give my name, and have it cooked right then like most other fast food joints. The first several times I ordered without seeing that change, it […]
For the last month the app hasn’t worked for me. Every time I try to order anything it just says “try reloading”. How many times do I need to reload in order to order food? Also to make matters worse I’m losing points. 2 Months later and I still can’t order or get on the […]