Stay away, first ride and was almost scammed to pay twice the cost that was shown because the driver told us to change cars. Avoid. Now the reply to this comment says to contact customer service and I will say I did. Pretty funny situation where the only thing customer service does is just refund for wait time of the other driver and does nothing with the fact that people were driven with an unknown driver. App said 65 euro,the other driver estimated the cost to be 120 euro, after which we left
Pablo Stafforini
You offer the option of toggling been personal and work profiles, but the credit card details are not preserved for each profile, making this completely useless. How can an app fail at something so basic?
Santiago Arderíus García (Sanargama)
Horrible experience with customer service. Bad UI that can lead you to lose money in fees. Better off using Uber. I already contacted them via the app. The reply below reads as a joke.
Ron A. Dawson
Disgusting service with bait and switch advertising. Scum of the Earth! They have you sign up for a promotion and never give you that promotion. When you complain they say it's for another country. They blame you, the customer! Many others have the same complaint. After this review I'm deleting this disgusting app and I won't be using it again. I'll also reverse the charges for that ride with my credit card. You're better off using any of the other apps. stay away from this one! They didn't help
Ron Itzigsohn
Why would anyone use this app in Buenos Aires over Uber or Didi? Both are usually cheaper and the rides arrive faster. Plus they charge more for their driver "waiting" and give you a smaller time window to get to the driver after they often take more than 10 minutes to get there, but of course if their driver is late they don't discount your ride. Cabify also won't allow you to make an account unless you have a whatsapp with a local #. Only in Mendoza is Cabify more useful than Uber or Didi
Artur Mindiiarov
We've ordered a taxi, and it did not arrive to the location we've requested (airport). Instead it came to completely different location, 15 mins away from us. We were charged for the trip and the support is useless! We have all the proofs, screenshot and they still don't help us
Darius Lee
Never, ever download this app. They leaked my data to someone in a different city who used to have my phone number. They used my credit card, paypal, everything. Then their customer support will give you a bot generated response with no ability to respond. I asked to close all my accounts, I still receive promotions/ads from them. I didn't receive the money back for this guys night on the town. Their customer support should really be considered a crime and I will seek legal action.
Tarcisio Mauad
A transportation app that doesn't take you to where you ordered. Twice in a single week, I've had the same issue in which the driver leaves me in awkward places pretty far (about 3km) from the set destination. Customer Support seems to think it's completely fine though, as their responses are along the lines of "the driver wasn't able to reach it", though roads were completely normal, and drivers behaved normally. Don't trust this app if you don't want to be left in dangerous situations.
Tatiana
Great app, really easy to use, and shows different options of taxi you can pick (different prices which change every couple of minutes, mostly getting more expensive). Great communication from the taxi drivers once one is allocated. The only problem is that the app offers the option to pay the driver in cash, but if you pick that it won't allow you to continue with the booking. It's not a problem for me to pay through the app, but then the cash option shouldn't be there if it can't be used.
victor johnson
First of all. There's nothing executive about the executive type of vehicle choice which costs a little bit more. Clearly they do not inspect the vehicles that go in that category. 80% of the time you will end up getting picked up buy a piece of junk as if you ordered the cheaper option. When I want to be picked up in a nicer vehicle I use Uber's Comfort option. Uber actually screens the vehicles that go into that category and you get what you paid extra for.
