App has went downhill fast and customer service is now non existent. I will change my rating back to 5 stars when they go back to being a 5 star app. I have been a member since the beginning of the app and been loyal since I joined. I'm very unhappy and concerned as a broadcaster.
Reviews for cake live stream video chat
← Back to cake live stream video chatI used to be a big fan of the app when it was first starting to grow. But I really am disappointed to what it turned out to be. It's just people going live for money instead of communicating. Why did you guys take out the feature to go on a public live 1 on 1. It was so fun seeing two people talk about random stuff or argue but now that's all gone.
The Addition of "Bouncers" needs to be looked at again. they never work as intended. Bouncers abuse there power and in the end leaves a negative impact on the app. i dont think its worth it keeping them just make it easier for the broadcaster to kick or temp ban or perma ban anyone. Bouncers has Never worked in other apps its just a bad idea.
Amazing people but everything is so expensive and costly. From the gifts to the replays that are only there for a certain amount time and not able to see anymore if I don't get enough coins in time and to something that isn't worth it
It was good at one point few years back , it's been a roller-coaster for me tho because once the ppl doing " customer" service don't like what you got to say about their poor service and such they back list you and then your account is shadow banned, yes I been going through this for over 2 years and " customer service " obviously it's not existent. Every time I do a private party I will have tons of people but diamonds do not appear . It's sad bc they charge us % 75 which its enough.
App keeps crashing. Logged in after a week or so and started getting notifications of invites which were as old as a week when I last logged in. Cannot open the app as it crashes. Need to have this notification stop which are old and we need to have option to delete the request all of them instead of selecting one chat at a time .
I had cashed out my diamonds a couple weeks ago. I have yet to receive them... then a week after, I was banned and all of the current diamonds I had, after cashing out before, were taken due to me broadcasting an R rated video game... I've contacted support twice and they are now just ignoring my messages... I was supposed to receive my payment no later than 2 weeks after cashing out, but nothing has shown.
Very nice app Would have given it 5 start if the minimum withdrawal was lower 200$ is quite much compared to other apps. Please reduce is to 100$ All the Nigerian host under me are complaining about the minimum withdrawal and some don't use the app anymore because of that. Apart from that,the app is a very nice. I recommend 100%
The only annoying thing about this app are those "Private Call Invite" notifications, especially after logging in when you get them in bulk it literally freezes your phone even if you minimize Cake & switch to another app. Please get rid of these notifications, it's really too annoying.
It would be nice if the app could work on Wifi network I don't know if that's just me but whenever I try to watch a live on Wifi the screen is just black and also Cake needs to be back available for iPhone's its ridiculous that an iPhone user can't download the app anymore. Other than that I love the app but those improvements need to be fixed.
Unusable now, you have to wait for in app notifications to stop before you can do anything. When you get numerous videos and invites sent it takes way too long to be able to access anything. Clearly the devs don't care, as over 2000 notifications still popping up before you can use the app. Uninstalled
I will give u 1 * only..because you have so many problem any broadcaster can't cashout easily from their country so how can they work here properly?You can't keep a way which is available hole over the world?we are not stay without cashout right? And other side gifter can't satisfy without you are service your connection! Also you need to fix it Here camera level is too low where other live app is so far better than you!
I started to build a profile added a picture of my face and a message comes back stating that I had uploaded explicit images and was not allowed to do that. WHO REVIEWS THESE?? I can't be bothered with uploading my profile picture time after time, and that's my first few minutes using this app and its a Bad Impression, thus this will likley be uninstalled!
The app steals from customers. I've had Diamond stolen from me more than once from the apps. And every single time, no matter how many diamonds I put in, it goes back to 199 a few days later. I've spoken to customer service before, and they said someone may have hacked my account and changed my password multiple times. Plus, there's no record of the diamonds withdrawing from my account.
On the android app there is a section that let's you see premium videos, but no seperate section for short 1 minute or less videos. it would benefit the app to make a new section on the android app for short videos on the messages tab. think about how many people dont buy the short videos simply because they get lost in random messages. Edit: I specified on the Android app for a reason. I tried the website version and the app seems to work better.
I had bought tokens from the app and receive an error pop up telling me to contact them. I produced to tell them what had happend and showed them the receipts. They insisted that I received them. Why would I care if I got the tokens to go through the truble and find out how to contact and email back and forth. All I wanted was what I payed for. Don't wast your money on this app. You may not get what you pay for.
This app is over loaded with function problems. Livestreams lag and freeze constantly. I'm a bouncer in several streams and if a user is removed from a stream, they still show in active viewers lists and often aren't removee at all. Token purchases frequently do not properly get credited to your account. Not only that, but tokens that are in your account may be taken at various amounts when no gift has been given. It's a great theory with absolutely terrible coding to make it work properly.
App update..! The app hides videos so you can't see what it could look like before you buy it.. and no more description of video is supported.. also they got rid of the Area for buying premium videos and replay shows .. I don't see how that improves the app from a customer perspective.. I don't like not having an idea on what's in the video I might be looking to purchase.😔
App has ridiculously small font, I haven't idea why. I try to chat with people butcan barely see what I type because the font is so small. I do have eye issues but still there is no reason for the font size to be that small!! Make the text larger. Also give us a night mode as well. Last update killed the'seen' reminder in chat. Really poorly written app. There's a million apps like it, but this app falls flat as far as usability.
The first coins I bought went through everything good. As of yesterday March 30 my purchases have gone through, but I have not received any coins. I tried the 100 coins first thinking it was a glitch on my end or something so I just went back and decided to get the 500 and 1200 one. After purchasing I received nothing so I went ro check my bank account and the money was coming out. so i was pretty much getting scammed... UPDATE! Problem was resolved just link your receipt. Everything is good.