Charged for what was advertised as a free trial and it's already having sync delays. I had the app 20 minutes. Update: Got refunded. So, I uninstalled the app. It was just slow in updating the readings taken with my watch. I don't need this for medical reasons, just for fun, but if I did, reliable readings would be pretty important. Hope you guys can improve.
To use this app, I had to buy a Garmin watch to pair my external chest HRM to to transfer the data in. It's by far the best app I've found to keep record of my ridiculous IST/POTS, but I wish I could customize the symptoms list. I'm very ill and have more than 30 symptoms each day, but I have to manually add them into the app for each day. It's exhausting. And it doesn't let you search by symptom (only by tags), and I don't like to see tags covering my graph.
During the installation process, I sync'd with my WearOS watch, then the app on the phone wouldn't progress past a screen that demanded that I subscribe to one of two options via an in-app purchase, even though I clicked the "Try for Free" button on the preceding screen. I wasn't able to use the app at all, so I killed it and removed it. Seems like false advertising.
Worked great up until 2 days ago. Timeline won't show any new graphs beyond 2 days ago. Was this a free trial type app? Update- It had now been a week and the app still won't work. I can still get current HR through the companion app on the watch, but the phone app will not show that it is connected or getting data. I've uninstalled and reinstalled the app, but nothing is working. i really liked this app for the few days it worked. Oh well.
Just.... No. Installed it on my watch, installed it on my phone, tried to sync them. The minute you hit decline on the "give me money now" page it dumps you back to the sign up page. I even tried to log in thinking maybe it was done. But nope. There is no x to close out of it. You hit decline, and it completely deletes any progress you've made towards signing up. Will be deleting the app off of both devices and never downloading again
It worked for a couple of months, and then all of a sudden, when I try to open it, it says "There was an error opening Cardiogram. Please try closing and re-opening the app." I have tried closing and re-opening numerous times, clearing the cache, uninstalling and reinstalling, restarting the phone, but nothing has worked.
I have used now since Garmin relationship was announced. So far it has been hit or miss, much more of the latter. Often very large discrepancies between Connect and this app in terms of metrics such as average steps per day. Although my wearable is on 24-7, see large gaps in data on the Cardiogram app, which I don't understand. I know it's an iterative, agile development but feel like it's not even alpha quality. Most importantly, not sure what insights it will provide beyond Connect. Not that I am a fan of the Garmin solutions which I have used since before wearables were introduced, since 2010, and lived through their iterations as well but I am left wondering what the goal of this app to provide something more valuable truly is?
I just downloaded the app 1 hour ago and signed up for the yearly subscription. I tried getting on the app on my phone, and I got the following error: There was an error starting Cardiogram. I closed and re- opened the app numerous times. I read through the reviews and found that most people were having the same problem. I made the mistake of not reading the reviews before downloading and signing up for the yearly subscription.
Every time I try to update to the Premium Package at the current sale price, the app won't let me. I get a message: ERROR Your order is processing, your item will be available in a few minutes. When I hit OK it says "An error occurred please try again. I've tried 6 times and the same thing. The only reason I wanted this app is for the premium package. I had gone thru the whole order before and entered my credit card etc. but nothing showed on the account and the premium package wasn't activated. WHAT'S UP??? I'd rate my experience with 0 stars if that was an option. It looks like they don't want my money.
I paid for the annual subscription during their flash sale in December. The features lasted maybe a month, then disappeared. I tried to contact their support and have heard nothing back since I sent the request two weeks ago. If you use this app, never upgrade, you won't get any of the extra features they advertise and no one will help if you have issues.
