Seems they have bugs they need to work out. I keep getting a screen that pops up saying to upload photos to upload photos to increase my chance of being hired. But I already have 2 photos uploaded. There's no way to close that screen, even when I completely close out of the app. The only way to get rid of it to get back to my main page is to uninstall the app and then install again. I've had to do this multiple times and it's getting old. Happy with the program, not with the app.
Reviews for Care.com: Find Caregiver Jobs
I was on this app for almost a month. I paid for premium and got the background check. I applied to many housekeeping jobs and got zero responses. This is even with my availability being almost completely open, looking for one time & recurring jobs, had a picture of myself, and a bio/about me. The background check was not even posted to my account even though I kept trying to add it to my profile. I wasted the money for the initial subscription and got nothing in return. Do not recommend!
This app is good for connecting with families, but very very buggy. It constantly says I have notifications when I don't, and often when I click on different pages it will bug out and not load or give an error message. There's no way to turn off notification emails for new messages or requests either. It says I have pending job requests constantly as well, even if there are none. Unfortunately it's the only app for childcare that's widely used.
It's alright. I prefer Sittercity for sure! I've never used the Care app. I prefer to use the Care website, and it doesn't glitch too much. The main problem I have is that after applying to jobs, I can't see the job details of that family on the website using my phone anymore. However, if I need to refer back to the job details, I can see them on the website via my laptop/PC.
This app is not very user friendly and has some glitches. Caregiver profile pics either do not load, or only one of their three shows up. You can very easily accidentally mark someone as hired while in the messaging portion, and have no way to undo it unless you log in to the desktop version on your PC. Prefilled reply suggestions are annoying and really take away from the whole point of a more personal search for a caregiver. We also noticed many profiles are the same generic template.
This app has landed me a few great jobs. The issue is the platform SUCKS! It's constantly trying to load a page and takes forever! And I had issues uploading photos, as well as just now all of my messages are gone! Just vanished, I had a new one, and then it wouldn't open, then I tried again, and every message from past communications were GONE! On top of the fact, years ago it was free to the nanny, then we had to buy tokens to even look or apply to jobs, NOW we have to pay $18.95 a year! 😩
App upon sign up and job post that you can't send messages without paying for the subscription which is reasonable. You can't use the app at all if you don't pay for it...applicant messaged and it wants me to pay to view messages. Consider freemium levels (not allowing you to reach out unless you pay, but if they reach out, you can respond). Now the applicant has no idea why I didn't respond which is not cool for job applicants. I've built platforms like this, it's not hard to do. App deleted.
I hate only being able to access messages via the app. It is almost impossible to type out a coherent, detailed message because you can only view a couple of lines of text onscreen at a time. Yes, some of us still use a physical keyboard to type, and we write using complete sentences with dependent clauses and proper punctuation. Such a bonehead move.
Why is it I cannot see all of my messages in the app? I applied to one job yesterday and today and neither shows in my messages. I wished the app icons had separate colours or wording to differentiate them. I am having a bit of trouble going back and forth between them. I am not sure if my messages are even being delivered. Really terrible apps having paid in full for the two separate services (apply for work and looking for a babysitter). UPDATE: Still having no luck to view the job details.
Terrible. Clients had a hard time trying to book me, appointments that were supposed to be cancelled were still being charged to clients, and I was getting penalized for clients cancelling/trying to reschedule in the app. When I tried to get assistance it's hard to even find a way to contact the company, and when I finally did they weren't helpful at all. I'm still trying to figure out how to cancel the subscription because it keeps taking me to a screen to upgrade.