Reviews for CARFAX Car Care App

I do not recommend this app for logging standard maintenance records. Once a record is entered it cannot be altered or changed if you get it incorrect whether it is not listing everything that was done at a service or getting the mileage wrong, there is no fixing the problem. Tech support is non-existent they will just email you back telling you that they will look into the problem and that's it. I cannot recommend this app

Helps keep track of the maintenance required. I like that you can go back and looks up notes from the last services. 11/21/2020, I updated the app a couple days ago. Opened it today only to find that its asking for me to log-in, at which point I had to reset the password. Once I did that, the app asked me to add vehicles. Well as it turns out all of my vehicle information and maintenance history for both vehicles is COMPLETELY GONE. All my records since about 2014 or 2015. WHY????

This app is cool because it auto populates when you get service or register your car or there's an open recall. You can then edit each entry or create your own. Things I don't like: -You can't enter two different gas stops on the same day. -You can't add reminder items to the dashboard. There are so many more services to keep track of. -You can't add info about the tires that came with your car without it thinking your purchased new tires and making a service record for it.

It's a neat app, I got tired of using notepad, it shows me services dating back 10+ years. But whenever I try to add/edit the date of a service I did, or add a note, it sets the date back a day automatically which is not functional, It shows my registration due date but its months off. In the dashboard it only shows a select few when something is due but not in the "history" tab where you can add your own services.

This app is very helpful but has 2 big issues: First, you can't track milease on multiple sets of tires (like summer/snow). Second, you can't print/export your records to pass to a buyer when selling your car. Lastly, just as a suggested improvement, it would also be nice to track more fluid change intervals, especially brake fluid which is recommended quite frequently.

Good idea, but the app falls way short. A few weeks after loading pics of 2 years of service receipts, I went back to look at one and it only loads a black screen. I can't see any of the receipts I loaded in, they all only show a black screen. can't add your own shops, can't customize the service intervals. My dealer paid for a Carfax subscription for my car, but they can't combine the account with my account that has all the service and upgrades logged with receipts.. useless & frustrating

Was going to give five stars for a great app. However, that was before I learned this app made 279 attempts to send my tracking information to Apptentive and Adobe- including my GPS coordinates!!- in the time it took me to create an account and look at my cars' records!!! No wonder they want me to allow access to my location at all times!! One star and deleted because they obviously can't be trusted!!!

A pretty solid app for tracking a lot of data about your vehicles. However, it lacks the ability to not only track important metrics like spark plugs, coolant flush, fuel filter, air filter, cabin filter, etc. Additionally, there's no way to add these variables manually. If these features are added, I'll definitely update my review and rating. Carrying over all this information between sellers and new owners based on VIN would be incredibly helpful too.

Mixed. I like being able to track fuel usage / mileage. Issue #1 - I was not able to add my license plate to the record. The screen came up and let me enter stuff in. The Check ✔️ icon did nothing and just closing it would not save information. Related - The Lic State function did work. Issue #2 - I wanted to add Alternator Replacement. It was listed as an option. It would NOT let me add it as an expense. Issue 3 - It keeps saying e-mail not verified. I go thru the routine and still not V'd.

Been using this app for years now. The only complaints I have against it, is that it no longer shows the "fuel tracker" chart. It keeps saying not enough data. I have data dating back to 2022. Also wish the uploaded receipts were retained by the account and would sync between multiple devices. Makes no sense to upload it, but the data stays on the device. Not sure of the point of signing into an account when nothing syncs. I have 4 cars on this app, id hate to have to switch apps due to lack of