I had a 4 start rating due to the little amount of coupons you guys had on there. I just got my phone back, downloaded tour app first thing, and noticed that you guys removed the ONLY good thing about your app. The Pizza Craze game. Looking at all of the reviews you guys have […]
Reviews for Casey's
β Back to Casey's20 reviews
Still the most useless app for ordering food. Constant updates that lose all your old information. I could literally walk there and back without the hassle. No complaints about the emoyees at the store. But the app is literally garbage. Original review: 25 minutes trying to (unsuccessfully) order a pizza. I could have walked there, […]
Takes a long time to get some if the points, if get them at all. For instance even though app is up to date, points earned only up to 19th and today is 29th. Only way to reach Casey’s is email and have to have date and time of visit- clerks don’t always give receipts […]
App keeps signing me out. I get prompted to sign in by verifying code using email then takes me to blank page or back to login where I have to start all over from the start. In a loop. Unable to log in. Tried logging in on the web page instead BUT surprise, as soon […]
So I’m signed in on the app, I can order things, but when I go to rewards, it makes me sign in again. Then it’s just a never ending loop of signing in. It never let’s me redeem any rewards. It’s been over a year. I had a lot of rewards saved up and it’s […]
App doesn’t work. Moved to a new state recently and just started using the app a few months ago. I haven’t really attempted to use the app past scanning it when I make a purchase. I get an offer for a free pizza with a full tank of gas(10 gal min) and the app is […]
This app is very frustrating. I have never been able to log into my account on the app, or online. Every time I select “login” after inputting my login information, the page doesn’t go anywhere. It doesn’t tell me anything is wrong or to try again. Simply NOTHING happens. I am very upset and would […]
App is extremely buggy. I used to be able to log in and have the app keep me logged in. Now when I’ve tried several attempts to log in, change my password, it wanted a “few more details”. When I enter in my information, especially with the phone number, it errors and says that my […]
UPDATED REVIEW… from 5 down to 1 star… The app stopped working for me back in May. I have made many purchases, both on gas and in-store, and it never rewarded me my points. I have contacted customer support twice, and both times they emailed me back, telling me one of their “amazing team members” […]
Can’t even register. Doesn’t matter if I’m on my phone or on a PC. It gets to the screen where it wants a few more details like your phone number and a friend reward code if you have one. Can’t continue past that screen. Hit the submit button and it just changes color. Nothing else […]
This app is going downhills fast. It started with whoever the decision makers of rewards are a couple months ago, when there were rewards added that couldn’t be used because there was already a promotion on the items in the store so the system wouldn’t recognize the reward. Either make it so both are recognizable, […]
Update: after 3 support tickets and 2 emails, someone finally got a hold of me Like many others, I’ve not been able to sign in for over a month! I’ve tried countless times to get the email with the verification code and I don’t get it. I’ve sent in a customer support ticket 3 times […]
Three issues. 1. The app will not accurately tell a time when pizza order is ready. More than one employee from different stores all say the same thing. They are not allowed to tell the true wait time for a pizza. 2. I sometimes cannot pay from the app and have to choose the option […]
App works fine, rewards are nice. I gave it a single star because of the log in process. If you don’t have an account you shouldn’t have to worry but if you do, it will send a verification code to your email, however, here’s the issue. If you leave the page for any amount of […]
They don’t tell you up front that if you cash in points, you have to use them immediately. I cashed in a huge amount of points, thinking my purchases would be free for the summer. A few weeks in, they stopped applying points to my purchases and said they erase your earnings if you don’t […]
Update: The ability to use this app to order and pay is still rarely functional. 1 out of the last 5 attempts was able to process the order. This has been ongoing for over a year. It will not process the payment. Thought it might be my card but didn’t have any issue when I […]
Same as the other one star reviews. App worked a couple times for ordering pizza, then logged me out and nothing I do allows me to get in. I’ve uninstalled/reinstalled, deleted cache, all the stuff. I ask it to send me a reset email and the email never arrives. I can’t see any way to […]
Virtually no customer service with their app. When it messes up or logs you or locks you out, you are pretty much on your own. You either never hear back from filling out the support form online or they are “having technical issues” and cannot receive your issue. If you call the 1800#, good luck […]
Update, deleted for a while, but they opened a Casey’s right by my work. Thought I would try it again, but it’s still not working! So, yep it’s still the Worst app on my phone. I CAN’T EVEN LOG IN TO THE WEBSITE! It doesn’t show my points, is always giving me error messages, and […]
it literally doesn’t work. you try to log in, it takes you to a browser page, asks you for your log in info and takes you back to the app without being logged in. sure you can reset your password, but it won’t do anything. I thought it was something I was doing wrong, but […]