It took 49 minutes on hold before I could talk to help, but when she was available, she gave me the phone number for the charger unit and I called them. THEY told me the unit had recently transferred to another app not serviced yet by smart hub. He gave me that number and they helped me. I did get my car charged and look forward to trying out ChargeHub another day.
app is great because it is fast compared to charge hub.
I noticed some charging stations are missing that were there previously.
The app is helpful. There are some flaws that make using/contributing to the network tough. For example, I cannot upload photos to my station comments because the photo preview lacks buttons to confirm/attach the photo. I'd also appreciate the map mode defaulting to my location rather than centering the whole earth... There are also some critical failures, such as ChargePoint's own inactive stations showing up as active, leading to stressful searches for working stations. I have high hopes.
This station charges very slowly, and communication with the customer service is poor. The app doesnt show the amount used to charge the vehicle
provides the largest accurate map of stations in North America. used it extensively in Canada and U.S.A. perfect for pre-planning trips using stations that provided facilities for long trips . billing was fast and accurate.
Great place to charge and take a break and shop!
great app easy to use, compatible with many charging stations.
Good overview, but 'public' does not necessarily mean accessible. The information in the app gives you an indication of where to find options but especially in cities you might not be able to access the charging stations unless you are a resident. You also might find yourself scrambling to find the charging stations. Only to discover they are not working or not free. Charging at malls is generally well indicated though. The app also freezes frequently (tested on Android 11, Google Pixel 3).
Fist time I had my phone crash. Typing to type the address. I was only able to enter one number. After that the keyboard reverted to the alphabetical keys. I had to long press a key to get the number. Also I had to wait several seconds after each letter because it would not input the key. It was like a very long lag. After some time my Galaxy S24 Ultra crashed for the first time.
