Don't get this app. I was charged after I unsubscribed. They don't make it easy to cancel your subscription so I wasn't surprised to find out I "supposedly" didn't cancel my order. I don't trust any subscription service that doesn't make it very easy for their users to cancel. Very frustrating. This is the second review I've ever written on the play store but i had to because this company is so frustrating and I want people to know.
Anthony Pendleton
I always tried to avoid paying for help whenever I looked up questions on the web. But since Covid-19 and the switch to classes now being online, it seems stupid not to throw down $15 a month for help. You can find so many results to questions asked for course work you are currently struggling with. Plus, it takes minutes to answer questions that haven't been asked before. It's worth the money. The app is so convenient and easy to use. Don't stress on your courses. Use Chegg!
Justin Davis
I don't rate apps EVER, but this app has been incorrect too many times to count. It continuously gives me false information and makes me second guess myself constantly, which originally I thought was a good thing, but now I realize it was just sabatoging my chances at getting a better grade in the long run. Don't ever use this app, it will NOT HELP IN THE SLIGHTEST. I wish I could get my money back, even looking things up on Wikipedia would provide more useful information than this.
Danielle Collins
This used to be my favorite app. Now it's terrible. It's not user-friendly anymore. If there's a place to look up only my book answers, I can't find it. The only option I see is the AI lookup, which doesn't always generate an answer or the wrong one. If I leave the app to switch to my book or classroom page, I have to sign back in. It doesn't remember me. I have to get a passcode mailed to me that expires in 5 minutes each time. It's very inconvenient. The price also went up.
Corey Miley
App never works. Can't look up questions because it says something has gone wrong. I've uninstalled and reinstalled multiple times. Tried using on my computer and it throws up a "Looks like you've reached your device limit". Go to manage devices and it allows no editing. Even on the device that I primarily use, it says the same thing and it's one of the devices listed. And I'm paying way too much for my questions not to be answered nor I can look up anything.
Nadine Weems
No way to get a free trial? Not even 3 days to try it out before you buy. Cheaper than some other homework subscription apps/websites but damn it's like paying for spotify premium a month still. For students, who actually have to pay for every cent of their college education, there are several other apps that are similar in content and don't require a subscription.
Tomas elliott
Very poorly developed app with several issues. I can barely use the website without it kicking me out every few seconds, and the app itself always locks me out as well. Waste of money, why would I buy a subscription if I can't use the material? I have emailed before to the support team only to be kicked out everytime I try to access the support page. Yes I tried it on Firefox, Google chrome, internet explorer, I've done the whole 9 yards. Horrible app, I wouldn't use it until it's fixed.
Chris R-M
Only allows you to use the service on 2 devices at a time including computers and phones. 2nd computer? Nope. Lab computer? Nope. Tablet? Nope. On my Samsung S21+ if I'm working a problem with one of the video walk throughs and the screen turns off the app will lose my place and i have to start the video over. The "oops something went wrong" message comes up way too often.
Samaria Strayhorn
Now chegg only allows someone to access their account from 2 devices. SEVERAL TIMES I HAVE logged into chegg on the same device and it says you have reached your limit to swap your device for the month. Therefore I cannot access anything. I paid for a membership but cannot access anything. If u use a different browser but on the same device that counts as a swap as well. They recently just added this to chegg. I HAVE NO IDEA WHY. But I don't like it at all and would love for them to take it off
Linda Brown
After randomly logging me out they would not let me access my account. Talked to customer service twice to change email and they said they did. However, when I try logging on the "one time" log in code is sent to the old email, leaving me unable to log on. Customer service unable to help. So basically I was paying for something I couldn't access. Update: 5/30. They seemed to fix my account so I renewed my subscription. The second they got more money my account was again inaccessible.
