Ordered 2 -3/$10 meals and total was $22. If an item is an upgrade, you need to note this beside the entree. I got a text chicken/shrimp fajitas part of 3/$10 menu only to learn shrimp were $12! That’s misleading and since it is not noted anywhere the customer should get that price. You can’t […]
Reviews for Chilis
β Back to Chilis20 reviews
Everytime I try to pay it says, “Sorry we are unable to accept this method of payment. Please try again with a different card or payment method.” I’ve used my debit card, credit card, and even gift cards. Every. Single. Time. Same response. So whenever I want to place a to-go order, I have to […]
Um…what happen?!?? So this app wasn’t perfect to start with, it worked fine 70% of the time – usually problems signing in and processing payment. But if i got past the glitches it was OK. Then the recent update happened. Can’t sign in and even if I try to place an order as a guest, […]
Two enhancements would make this app better: [1] Have an “I’m here” button that automatically notifies the restaurant that you’ve arrived at the curbside to go parking spot (I had to call). [2] Ability to pay for order in app with Chili’s gift card. Both recent orders I made with intent to use an e-gift […]
It took a long time to get seated at a table and the restaurant was almost empty I ordered the foods but but they didn’t bring the things that go with the service like coffee cream, straw napkins, it hard to get the waiters attention so l had to get up a few time to […]
Did not allow me to select the lowest wait time available. I ordered using curbside at the pick up option, which ended up not being so. I had to get into the restaurant to pick up my order. When I did–adding to the poor service received–the person who finally helped me after speaking to two […]
A while ago, the app used to be decent, as it would allow significant customizations to the order, and would immediately tell you pickup time when order was completed. Now there are less customizations and you can’t even tell if the order went through. Eventually, you may get an email to pick up order, but […]
Full of glitches and time-out errors. Says that items are currently unavailable, when they actually are available. Says there is nothing in my cart when there are clearly 3 items in my cart. Won’t allow orders to be edited. Won’t put orders through if you do finally get everything into the cart. Spent 45 minutes […]
The description said you could add your name to the wait list from this app. There was no option to do that. Before we got to the restaurant, it showed the option of checking your place in line. Once actually on the wait list, all it says is on wait list, no option to check […]
When it works, the app is great.. Unfortunately the menu button prompts you to select a location and with your current location already selected, there’s no other thing you can do. Click the x nothing happens, type in another location and say goodbye to the old one because it will default back to that one […]
The rewards and challenges for using the app are great. Free desserts and appetizers. Great deals! Chilis is just far enough away that I can place my order on the app, drive out to the location, and the order is ready right on time. And the app knows when “I’m Here” so I don’t have […]
This app can be very deceiving. App has worked fine for ordering every time Ive used it, but my issues lie with the pricing they have. For example, smokehouse combo. It has a price of 19.79 and a description that states it comes with ribs and crispers with all the sides. When you click to […]
The app is slow to load, glitchy, and after spending time picking out what we want the order would NOT go through at all. This has happened several times. It’s so difficult to order online or get someone to answer the phone. We ended up going to the grocery store and making our own restaurant […]
I let it use my location for delivery, double-checked it had my address correct, and placed my delivery order. When the Order Tracking was sent, it had changed my street name to my city name and an incorrect zip code. So, the food was delivered to some address clear across town, as confirmed by the […]
this app has a problem with the pricing. The description of several burgers in the 3 for me menu includes cheese, but when ordering, you have to pay extra for the cheese. Another example is the shrimp alfredo pasta. the description includes alfredo sauce and garlic toast,, but when ordering you have to pay extra […]
Along with the common issues mentioned lately in other reviews, there is NO way to turn off marketing PUSH notifications from this app. The only options given from the app are to turn off TEXT notifications, not PUSH notifications, or turn off all push notifications entirely. It is extremely invasive and annoying to suddenly, after […]
I installed the app and was super excited to use it. I placed a delivery order, got an error message that the order *may* have been placed, check with the restaurant. It was not placed. Opened the app back up, the reward I had applied to my order had vanished. I started over and tried […]
Quick, simple, easy to use. For those saying you’re having to pay extra for things already on the item, aren’t understanding the selection process. The items are already selected to be apart of the meal being built. On the right side there is a button for “Extra $x.xx value” which means, if you’d like more […]
If you want Big Mouth Burgers without cheese, don’t bother with the app. You can’t remove it, and when I contacted the Guest Engagement Team, they said to go into the location and order it, which makes the app usless. They dont seem to want to add the option to remove it. You can remove […]
Terrible app. Gets orders wrong (how can it do that?). Slow to respond to input. The menu is not well suited for smart-phone orders. Easier to call the restaurant direct; the only thing you lose by ordering over the phone is paying remotely. Since I have to physically appear to receive my food order, I […]