Do not use this app. I ordered from 1 restaurant for literally years. I’d click on my recent orders and order from the same restaurant, same location every time. One day the app decides to send the order to a random location way out of my way. Support would not help me. The app works […]
Reviews for ChowNow: Local Food Ordering
β Back to ChowNow: Local Food Ordering20 reviews
This is one of the worst food ordering applications I’ve used. Not only can you not see the progress of your order within the app once you’ve placed it, you have to rely on email updates for your order’s progress. And, for some reason, my delivery order got switched to a pickup order. However, the […]
Love the simple pricing – means that my local restaurants can stay in business! Also love that I can see local restaurants and filter that list. Wish the menu/ordering interface was easier to navigate. A long list of items with limited ability to filter or see descriptions isn’t great, not to mention that the add-on […]
There is no way to contact customer support. I’m not sure how it allowed me to order food from a restaurant but when the order was wrong I called the restaurant and they didn’t have my order on thier customer list because chownow had made the order (not under my name). The app has place […]
I decided to try this app as it’s recommended by one of my favorite restaurants. Created an account, put in my order, and then got tossed to the login screen. Entered my info, was taken back to the order screen, and when I tried to submit my order again, was tossed back to login. No […]
I love how many restaurants are on here and it makes be happy to be able to support these places. I do have a problem with placing orders for pickup when I wanted them delivered and there is no way to change it or cancel and reorder. It doesn’t ask if I want pick up […]
What a perfect way to end possibly one of the most stressful days of my life! Of *course* I wanted this app to change my order from delivery to pickup, still charge me a delivery fee and driver tip, and not tell me it did so! I also LOVED how it lied to me when […]
Used to love this app but it keeps screwing up now. Tonight for example, it messed up an order. Tech support said I had to resubmit before they could cancel but screen went blank then the app said there were no restaurants in my area (2 minutes earlier there were dozens) so I couldn’t. Tech […]
I enjoy supporting small businesses more than with the other apps, so i like this. However, there NEEDS to be a way to set default method of either pickup or delivery. Twice now I have accidentally ordered a meal as pickup when I had gone into that restaurant’s menu because it offered delivery. Given current […]
Good when it works but it’s not accurate. When you select restaurant, you can set for delivery or pickup. Do not trust the screens since it’s misleading. It’s not until you pay that it can switch to pickup . The app is a doordash front where they don’t have an agreement with the restaurant. This […]
A local restaurant required this for pick and delivery. After placing my order I received an error and the order never went through (which I verified with the restaurant) but they took the money from my account. After working with their customer service team (which wasn’t easy to find) their advice was to try again […]
I set up my account via the Web using the Google credentials option. Using the android app there’s no way to choose Google credentials to log in??? I’ve only used the app 3 times, but each time I’ve had to re enter my payment method, despite checking the Box that says to remember it. There […]
It’s just not a well designed app for ordering food. It gives a bunch of options but the layout doesn’t make sense, then you could be done with your order and go to pay but it only then tells you that you’re out of the delivery range. Shouldn’t that be baked into a delivery app? […]
Used for the first time. Ordering was easy, however once the order reaches the time of delivery, there are no updates, no tracking available to see where the order is at. I received my order 20 minutes after the delivery time and it was barely luke warm when the restaurant was maybe a 7 minute […]
Customer service is impossible. Ordered a meal that was supposed to be delivered at 730. Was notified the delivery time changed to 850 (after I placed the order). Tried to cancel. Literally couldn’t. Tried chatting…. No response. Tried calling. No response. Called the restaurant and they cancelled but said I need to let the driver […]
They never update the status of the order. You get an ETA but then it never let’s you knowwhen your order has arrived. I live in an apartment building and the front entrance is pretty far from my unit so it’s important to me that I know when it has been delivered. Half the time […]
At least once and probably twice, this service has changed my order from delivery to pickup with no clear notice at all of the significantly inconvenient change. They have no way of changing an order to delivery after it’s made. I cannot be clear enough that at least one of these two times, THIS WAS […]
Not everybody uses their phone and apps for everything they do. If I place an order on my computer, it’s be nice to be able to track it on my computer. Instead, I’m always directed to download the app. Having downloaded the app, I can’t even track my order like I can with just about […]
It’s a really good app other than the fact I’ve only been able to order 1 time from my favorite poke place (without the insane upcharges as DoorDash and more money to the business) but every single time after that whenever I go to pay it just sits there doesn’t go through, even if I […]
I tried to order through a local restaurant I’ve ordered from many times. In the checkout process I was busy and neglected to put a tip and there was no reminder or any other way to indicate that I forgot to tip the driver. I paid a $6 fee to the app itself for basically […]